If you get to choose a room, would the 5th floor be better than the 2nd ? How can you request a pool view room ?
I prefer to be on the top floor to avoid possibly having heavy footed people of above
me, thus avoiding my down/quiet time. Also, affords a better view.
I might suggest downloading the Hilton app and thus you can check-in and actually
choose a room, though not sure if it may show where pool is on property. Also, call a
day or 2 ahead of your arrival and ask to please have them note a pool view request added to your reservation,...make sure you get the person's name you spoke with to
Our Suite had a pool view...We were only there for 1 nite, pre-cruise...
Send a request or Call and ask for poolside view...if possible, they will accommodate...Very Friendly
5th floor will have a better view of the pool area, if you can get one.
You'll have to ask the front desk when you check in if you can have a pool view room, or call in advance and ask.
If you don't get a pool view room, I would go with a second floor room. There isn't much great scenery on the outside of the hotel.
Get an answer from Hampton Inn & Suites San Juan staff and past guests.