I find what you have said in your report a load of crap I have along with many others found the hotel after its refit last year great and we are returning again this weekend as for a hostel I've never heard such rubbish but then that's like your whole report .
Dear client, thank you for your comment.
We believe that each client can express their opinion.
We try hard to give the best service.
The hotel is lovely.
Get an answer from Hotel Rural Quinta do Marco staff and past guests.