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Side Premium - Oz Hotels Questions & Answers

London, United Kingdom

Were there any other issues you faced?

over a year ago Answer

1 answer

London, United Kingdom
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The whole hotel ran out of water with no toilets working, showers or taps for over 12 hours. The toilets in the communal areas have begun to flood, and the air con is now smelling of sewage.

There is no communication between any staff, with the managers totally useless.

I have now met some other families who have had similar experiences and are scared of what the rest of their holiday will be like.

over a year ago
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