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Homewood Suites by Hilton Chicago-Downtown Questions & Answers

Rock Falls, Illinois

I seen check-in isn't until 4pm, but needed to find something with an earlier check-in. Is early check-in available?

over a year ago Answer

6 answers

Property representative
Greg P
Chicago, Illinois
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0
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Not as helpful

Thanks

over a year ago
Property representative
Greg P
Chicago, Illinois
Helpful answer
0
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Not as helpful

Thanks

over a year ago
Tallahassee, Florida
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2
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We arrived around 2pm with a party that had 3 different rooms. We were all Hilton Honors members. It was based on having clean rooms available. At that time they only had one, but the bellhop on the ground floor checked our bags and we walked to the next block and ate lunch at the Webber Grill. When we came back the other two rooms had been cleaned.

over a year ago
Charlotte, North Carolina
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1
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Not as helpful

Hi- 4 pm is standard for most all hotels unless you have status. If you are a Hilton Honors member(gold,diamond) you can get early check in and late check out. Otherwise you will need to call the property and request early check in. Hope this helps

over a year ago
Chicago
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0
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Hello Storms01 I am Marcus the Guest Service manager at Homewood Suites and I would like to thank you for selecting our hotel. While we can’t guarantee early check in we try to check guests in as early as possible. Our check out is noon and as soon as a room is ready we can check you in. Please email me at marcus.lipsey @hilton and let me know what day you are arriving the time your arriving, and your name and I will see what we can do to make sure we can have something ready when you get here. Thank you so much......Also thank you SharieN_13, Infinit88 and Billstopay for answering the question and helping one of our guests out...might have to place you guys on the payroll!!

Marcus Lipsey

over a year ago
DeWitt, Michigan
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0
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Not as helpful

If you have Hilton Honors Status, it is helpful (and earned), however, if you get there early and your room is not ready (which just happened to us this last week) the hotel is very helpful they will cheek your bags and bend over backwards to help you weather you are Hilton Honors or not. Go, check in if you can and if you can't, check your bags with the bellhop and enjoy your afternoon until your room is ready. Alway a good experience in the Hilton Family.

over a year ago
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