I have 3 room accommodations for 8/22-24, are these at the courtyard? I have read very bad reviews. Also, I read about the resort daily fees and the security deposits of 100 for @ room, so how much money is this going to cost me? Do you accept AAA discounts?
Everybody who comes to Las Vegas is going to get hit with a resort fee. Palace Station's fee is lower than many. This helps pay for the water, utilities, etc. The water table in NV is very low, just like California. Shockingly so - go out to Hoover Dam and you'll be stunned at where the high water marks are compared to where the actual water is now.
ALL hotels - Holiday Inn's, etc. charge that extra 'room security deposit' that is released after check-out, once they have confirmed you haven't stolen the TV, lamps, pictures, towels/robes, trashed the room OR smoked in a non-smoking room. They have signs in the room spelling out you'll pay a $250 fine/fee to have the room deep-cleaned & repainted if you do smoke in one of the non-smoking rooms. Again, this is pretty standard all over.
I have stayed in both the courtyard & tower rooms. As others have said, the Courtyard building is older - it's the original part of the hotel. My room on the 2nd floor in the middle area overlooking the pool was just fine save for no heat in February. Next stay was a Tower up-grade for $8. Had a lovely room. Night & Day difference, IMO. I would always spend the extra $ now and up-grade to a Tower room.
I've stayed at this hotel many times, but always in the towers. The accommodations in the towers have been generally good, although on my most recent visit, the quality seemed to be falling, and the room showed definite signs of wear and tear. I've walked through the courtyard and this is definitely an older section, and, from the public areas, does not impress. If I were you, I'd call the hotel to see whether or not they can tell you where your rooms are confirmed; I know in my case, I've always confirmed tower rooms, so it may be that your rooms are already in a designated section of the hotel. Yes, there is a resort fee, which provides you nothing more than you would be getting from a mid-tier hotel in a non-resort area, and there is a refundable security deposit (I believe it's $100) per room, which is refunded when you leave if there are no lingering charges, damage to the room, or missing items (such as towels and such). As a person who has stayed here multiple times, my assessment is that it's not a *bad* hotel (at least in the tower), but you can usually do better elsewhere in Las Vegas. The coffee shop in the hotel, however, is outstanding - very large portions, good service, and very tasty food - and it's open 24/7.
We enjoyed our tower room. It was modern, clean and well appointed. We walked through the courtyard portion of the hotel to go to the salon, and I understand why some people are dissatisfied. It was much older and a bit dingy, but it was not scary and there were lots of families around the pool. Having said that, I would spend my money on the tower, and visit the pool. Expect to provide a on time (refundable) deposit of $100 per room, and resort fees of around $17 per day, per room.
as far as the courtyard rooms, they are old and not at all comfortable-the tower rooms are probably ok, but i have not stayed there so don't really know how they are-i was just traveling thru and stayed only the 1 night-don't think i would stay agaisn
You dont know the exact location of your rooms until you get there. Yes there are both a daily resort fee charged (whether you use the facilities or not) as well as a security deposit put against your credit card. If all goes well you get this deposit back at the end of your stay. As for AAA you would need to contact the hotel directly or check their website. Like I said in my review, I would not stay here again and would not recommend it to other travellers. You might think you've got a great deal in the price, but you get what you pay for!
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