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Peaks of Otter Lodge Questions & Answers

North Carolina Coast, North Carolina

Why have you edited the reviews to hide the non-complimentary ones that are recent?

over a year ago Answer

6 answers

Property representative
Amy L
Bedford, Virginia
Helpful answer
0
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Not as helpful

I have not edited any reviews at all. Trip Advisor gives me a chance to reply, but not hide reviews. We strive to give each guest an exceptional experience while with us, but we also realize our property is not ideal for everyone. If you want to talk further about your visit, please call me directly at the Peaks and I will address any concerns with you and would welcome the chance to make things right.

over a year ago
North Carolina Coast, North Carolina
Helpful answer
0
Votes
Not as helpful

I understand, the comments I made about the restraunt have been edited out. The web-site seems to be working for the lodge!

over a year ago
North Carolina Coast, North Carolina
Helpful answer
0
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Not as helpful

That is not how the web- site appears to me! And why, when I make a comment to the web-site does what appears to be the manager of the lodge make a condescending reply?

  There appears to be a con- job afoot! Tell me I am wrong and please clearly identify who is replying.

over a year ago
Helpful answer
0
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Not as helpful

We also enjoyed our stay.... very much. It is a facility operating with "outdoors people" in mind. Not luxurious but certainly very nice for a hiker, bicyclist, etc...

over a year ago
Webster, New York
Helpful answer
0
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Not as helpful

I am a traveler who does reviews occasionally. I have no control over what Trip Advisor posts. My husband and I were very happy with Peaks of Otter and would definitely return.

over a year ago
Nashville, Tennessee
Helpful answer
-1
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Not as helpful

If you posted to trip advisor then that's who your beef is with. Places being reviewed have no control over what is posted and what isn't. Trip advisor reviews what you have written to make sure the content is appropriate. I too had a very nice stay at Peaks of Otter.and will definitely return.

over a year ago
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