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Hilton San Antonio Hill Country Questions & Answers

Norman, Oklahoma

I understand that this hotel is currently under construction. Please comment on your experience with this if you have stayed there recently, this May in particular. Thanks!

over a year ago Answer

7 answers

Norman, Oklahoma
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Thank you everyone for your answers. We chose not to stay at this hotel.

over a year ago
Houston, Texas
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We stayed in March it was not under construction but the new management and customer service is awful. I cancelled all of my upcoming stays we had scheduled at that hotel through the end of the year. In fact, I've instructed my staff to stay at the Marriott Courtyard or the Hyatt right behind them.

over a year ago
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We stayed the end of April. I didn't notice​ construction but our stay was horrible (see review). We were supposed to be there 4 nights but ended up leaving after the first night.

over a year ago
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We had a horrible overall experience, we will never stay here again. The room type we paid 6 months in advance for was not available, we were downgraded with no compensation, the staff and front desk manager didn't care about anything at all and were extremely room, and the property was in bad shape. The rooms were fine (even though it wasn't the room we paid for) and housekeeping was good. I wouldn't waste your money at this hotel though.

3 months ago
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I was told in February that construction would begin after the summer rush. We stayed in homewood suites & it was super clean with awesome staff.

over a year ago
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I did not notice any construction

over a year ago
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We stayed in March. I was not aware of any construction at that time.

over a year ago
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