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Hotel Portonovo Plaza Expo

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Hotel Portonovo Plaza Expo
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85 Reviews from our TripAdvisor Community

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Showing 7: English reviews
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 March 2016

Place looks better once you are inside than from the outside. Also, the walls are very thin and noise can be an issue at night. Staff was very friendly and helpful. It is not as close to the Expo as I thought it was going to be. Might choose a different place in the future. If you are just getting... More 

Helpful?
Thank Maribel D
Patricia A, Director of Sales at Hotel Portonovo Plaza Expo, responded to this review

Thank you for taking the time to post a review. We apologize about the thinness of the walls and all inconveniences cause to you by it. It was a pleasure and an honor to have you stay with us. Thank you! More 

Italy
Level Contributor
361 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 444 helpful votes
Reviewed 11 September 2015

Maybe I was just lucky, but I keep remarking how impressed I was by the price/quality relationship of this hotel, since I paid less than 600 pesos a night for a wide, clean and recently remodelled room, with a huge comfy bed inside a room with flat screen TV with over 60 cable channels and a wide window overlooking the... More 

Helpful?
3 Thank realworldtraveller
Patricia A, Director of Sales at Hotel Portonovo Plaza Expo, responded to this review

We enjoyed very much reading your review! We are thrilled to read that you had such wonderful stay. We feel flattered and honored. It was our very pleasure to have you over, please know that you are always welcome in this your home away from home. Thank you very, very much for your kind comment! More 

Chicago, Illinois
Level Contributor
3 reviews
Reviewed 3 September 2014

The hotel is in a great area shopping center and night clubs from walking distance. A worker by the name of Ramon what made my experience great at this hotel. His personality and service was perfection. you need more people with his attitude to be working in the hospitality industry. The room we stay in was big and spacious and... More 

Helpful?
Thank Edwin H
Patricia A, Director of Sales at Hotel Portonovo Plaza Expo, responded to this review

Dear traveler, thank you for the time you took to post a review. Ramon and the rest of the staff appreciates it! We have made all the corresponding notes for management to take measures on the cleaning comments you made. We take cleaning very seriously. We have also informed management about the problem with the irons. We will get better... More 

Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 September 2013

Even tho if you're driving getting to it can be difficult because of the one way street is on. Once you get to it, you really don't have to drive very much. Store and restaurants are walking distance. Across the street you'll find a Casino ( slot machines only ), karaoke bars and disco. A five minute walk takes you... More 

Helpful?
1 Thank DjLonzo
Patricia A, Director of Sales at Hotel Portonovo Plaza Expo, responded to this review

It looks like you had a very good time in Guadalajara! We are glad we were part of such good experience. Thank you for taking the time to review our hotel and please come back soon! More 

Zapopan, Mexico
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 14 May 2012

The hotel has changed ownership recently, so there are still some kinks to work out. We had a problem with the first room we were in (A/C didn't work, sink had a leak when used) but the staff was very willing to find us another room, even tho they were quite full. We will stay there again next time we... More 

Helpful?
1 Thank gonetoZLO
Patricia A, Director of Sales at Hotel Portonovo Plaza Expo, responded to this review

Thank you very much for your nice review. Back then we were recently open and some things were not running as we would've wished. We apologize for any inconveniences we may have caused you. When in Guadalajara again, please stay with us! More 

A TripAdvisor Member
Reviewed 4 March 2004

This is a good place for the budget-concious traveler. It is located 2 block from Plaza del Sol. There are many night clubs in the immediate vicinity. This motel is a good place to sleep but it is nothing fancy.

Helpful?
4 Thank A TripAdvisor Member
Patricia A, Director of Sales at Hotel Portonovo Plaza Expo, responded to this review

Dear traveler, we thank you for the time you took to evaluate us. We hope you had a pleasant stay and wish for you to keep coming back! :) More 

A TripAdvisor Member
Reviewed 14 July 2003

We stayed here for 4 nights in August, 2002. The staff showed us a few rooms before we decided on one on the second floor. It overlooked the street (noisy) and had a broken bed frame. Plus, when we returned home after a night out, our toothpaste tube and sadly, our toothbrushes, were literally covered in cockroaches. We asked to... More 

Helpful?
7 Thank A TripAdvisor Member
Patricia A, Director of Sales at Hotel Portonovo Plaza Expo, responded to this review

When you stayed at this location (2002), it was not Hotel Portonovo Plaza but Motor Hotel Las Americas. I'm very happy to inform you that such hotel no longer exists. It is now Hotel Portonovo Plaza Expo Guadalajara. It has been fully renovated and redecorated under an exquisite style and cleanliness is our mission. We would love to invite you... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Concierge
Official Description (provided by the hotel)
Beautiful totally renewed 75 mid-luxury rooms hotel. Located in the Expo area, right in the intersection of two main avenues of Guadalajara.It opened its doors in November 2011 to welcome all kind of guests, especially those traveling on a budget not willing to scarify comfort, style and location.We provide a wonderful experience for we try to make our guest’s stay unique, we attend their needs and provide the best service. For that, all of our guests leave feeling happy and they keep coming back! ... more   less 

Additional Information about Hotel Portonovo Plaza Expo

Address: Avenida Lopez Mateos sur # 2400, Zapopan 45050, Mexico
Region: Mexico > Jalisco > Guadalajara Metropolitan Area > Zapopan
Price Range: £25 - £119 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Portonovo Plaza Expo 3*
Number of rooms: 45
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Portonovo Plaza Expo staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just great!”
 of 5 bubbles realworldtraveller, 11 Sep 2015 | Read review
“WIFI is not the best I was able to connect to wifi on my last day at the hotel.”
 of 5 bubbles 274edwinh, 3 Sep 2014 | Read review
“Higher floors in the back section are better, as some of the parking is right next to the doors.”
 of 5 bubbles gonetoZLO, 14 May 2012 | Read review
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