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Wyndham Grand Rio Mar Puerto Rico Golf & Beach Resort

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Traveller (3382)
Room & Suite (850)
Pool & Beach (646)
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Overview
  • Excellent32%
  • Very good35%
  • Average19%
  • Poor9%
  • Terrible5%
Travellers talk about
“iguana feeding”(63 reviews)
“puerto rico”(820 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
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Rooms
7 May8 May
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1 room, 2 adults, 0 children
Standard Room
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Reviews (7,363)
There are newer reviews for Wyndham Grand Rio Mar Puerto Rico Golf & Beach Resort
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2,124
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1,355
683
374
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All reviewsmarbella restaurantiguana feedingpuerto ricoiguana pubtiki hutrainforest viewadult poolfamily poolrented a carold san juanocean suiteself parkinglobby barconcierge deskocean frontminute drivegreat beach
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3,401 - 3,405 of 6,858 reviews
Reviewed 18 November 2013

The property was gorgeous. The food service was average, and the room was not cleaned well nor regularly. Overall, an average experience.More

Review collected in partnership with Wyndham Hotel and Resorts
Thank Albert M
Response from RioMarPuertoRico, General Manager at Wyndham Grand Rio Mar Puerto Rico Golf & Beach ResortResponded 19 November 2013

Dear Guest, Thank you for your review. We apologize for your disappointment and will review your comments with the appropriate departments to make the necessary improvements. Thank you for the gift of feedback. We look forward to your next visit. GRAND regards, Danny Williams General...More

Reviewed 17 November 2013

I was very apprehensive about staying here after reading some of the reviews. We arrived on a Wednesday afternoon and checkin was very easy. The resort is a little confusing to find, our GPS didn't have the correct roads and took us in the wrong...More

1  Thank krush98
Response from RioMarPuertoRico, General Manager at Wyndham Grand Rio Mar Puerto Rico Golf & Beach ResortResponded 18 November 2013

Dear Valued Guest, It gives us tremendous pleasure that our dedicated staff made you feel so welcome, and that you thoroughly enjoyed our beautiful beachfront property. We look forward to welcoming you back in the near future! Thank you for your wonderful review. GRAND regards,...More

Reviewed 17 November 2013

I just returned from a conference held at the property. The site is old and not well cared for. Hallways need painting and rooms had a general feel of dirty. Air vents were dirty, drapes were dirty and dusty. Beds were not comfortable as reported...More

Thank zoep_7
Response from RioMarPuertoRico, General Manager at Wyndham Grand Rio Mar Puerto Rico Golf & Beach ResortResponded 18 November 2013

Dear Valued Guest, First of all I would like to thank you for taking the time to let us know about your recent stay with us. I am certainly aware of some items reported on your review and I apologize on behalf of the associates...More

Reviewed 17 November 2013

Stayed here for 1 week for a recent conference. The resort is about 45 minutes from San Juan. The grounds are very pretty. The pools are nice and fun for the kids (adult only pool as well). The place is right on the beach. The...More

1  Thank dogeyedoctor
Response from RioMarPuertoRico, General Manager at Wyndham Grand Rio Mar Puerto Rico Golf & Beach ResortResponded 18 November 2013

Dear Valued Guest, Thank you for your review. We are glad you enjoyed your stay, the facilities and restaurants. If you are planning a stay with us in the coming months, be sure to check out our Bed & Breakfast rate - for two people,...More

Reviewed 17 November 2013

Convention and meeting planners BEWARE. Evidently, The Wyndham is unaware or does not care about the poor quality of this property. I am in agreement with the review by "esbstlouis". Although the people who staff the hotel are very nice, the customer service is, at...More

Thank GSSATLANTA
Response from RioMarPuertoRico, General Manager at Wyndham Grand Rio Mar Puerto Rico Golf & Beach ResortResponded 18 November 2013

Dear Guest, Thank you for your review. We apologize for your disappointment and will review your comments with the appropriate departments to make the necessary improvements. Thank you for the gift of feedback. We look forward to your next visit. GRAND regards, Danny Williams General...More

View more reviews
About
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Casino and Gambling
Bar/Lounge
Spa
Golf course
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$205 - US$409 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Rio Grande
#2 On the Beach Hotel in Rio Grande
#2 Spa Hotel in Rio Grande
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$205 - US$409 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Rio Grande
#2 On the Beach Hotel in Rio Grande
#2 Spa Hotel in Rio Grande
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (3382)
Room & Suite (850)
Pool & Beach (646)
Dining (251)
Amenities (45)
Family and Play Areas (20)
Business Centre & Event Rooms (11)
Questions & Answers
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Dennis H
28 March 2018|
Answer
Response from Ana d | Property representative |
Hi Dennis, Our concierge is ready and waiting to connect you with our DMC, Group Services, Inc. For more information, you can call our concierge desk or book your transportation online by visiting our website / Activities... More
1
Vote
Dennis H
28 March 2018|
Answer
Response from brendap8242018 | Reviewed this property |
I’m not 100% sure I don’t think so though.
0
Votes
Sahila R
26 March 2018|
AnswerShow all 3 answers
Response from nseal1976 | Reviewed this property |
I'm sorry I couldn't answer your question soon enough, since your there go to the front desk and ask for Yamaira Agosto or Stephanie Lugo they would help in anyway and answer all your questions.
0
Votes
Room Tips
"Ocean room for view."
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"Ocean View Suit is the way to go"
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"Avoid "Rainforest view" rooms until they fix the generator exhaust issue."
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"pool and ocean views are spectacular!"
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