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Sandals Whitehouse

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6,354 Reviews from our TripAdvisor Community

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Showing 6,219: English reviews
Reviewed yesterday NEWvia mobile

First time here. Have stayed at numerous other luxury all inclusive resorts like secrets, dreams and royalton, so have some good comparisons. Sandals is beautiful resort with great staff, food and drinks (if you can get drinks) but lacks in a few key areas: 1. No room service. (you need to upgrade for this). 2. No poolside service. 3. No...

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2Thank Krista S
Waterloo, Canada
Reviewed 2 days ago NEW

We just arrived back home from a weeks stay at Sandals Whitehouse (now called South Coast) Arrived at Sangster Airport to find out that Sandals now uses baggage handlers that look after your bags (walking from lounge to bus) at a cost. You have no choice! The drive is on a private bus companies bus to the Resort. Oh there...

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3Thank Greg W
Ottawa, Ontario
Reviewed 2 days ago NEW

It was truly a memorable time. Two wonderful weeks. We met a lot of wonderful people who worked there. The individuals at BlueFields (Tevar was exceptional! He's positive vibe and attitude truly makes it nice to be there. "Leave it to Tevar, Tevar will take good care of you" is what he would say, and he definitely did!). There were...

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2Thank emilefarhat
Reviewed 2 days ago NEWvia mobile

Our favorite Sandals so far! If you have read about the long commute from the airport do not be deterred! Take a private car to save time - or even if you don't, the resort is SO worth the small extra effort to get there. EVERY ROOM IS OCEAN VIEW! We were in 1409 of the newly renovated Italian Village...

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2Thank islandgirl419
Toronto, Canada
Reviewed 2 days ago NEW

We stayed at this resort in November 2014 and have returned. We are glad we did. They are renaming it "Sandals South Coast". Since our last visit there have been a number of improvements including a new restaurant (Japanese / Sushi style), a new bar built at the end of a pier on the west side of the property (between...

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2Thank Barry L
Reviewed 2 days ago NEWvia mobile

Everyone here was happy and friendly! The food was amazing and accommodating. There was only one restaurant that required reservations, Sushi on the Sand, and it was amazing. We totally missed the game show spot(the cabaret) but it was alright, plenty of things to do. We snorkeled and did the glass bottom boat, it was pretty cool. I would do...

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1Thank Jess H
Battleford, Saskatchewan
Reviewed 4 days ago NEW

Overall experience was good. We are Diamond Level guest, with this being our 6th trip to this resort. Some outstanding staff members to note are Errol at Main Pool, Maurice at Bayside, Copeland at Latitudes, Wayne for morning omelette at Bayside, Russell at Loyalty Desk & Sandra at Spa. Returning guest supper was the worst meal we've ever had at...

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4Thank ShawnOneLove
SBTtravelAgent
Reviewed 4 days ago NEW

General: This resort is nicely situated on the south corner beach stretching so that every building and every room has an ocean view. Overall it is quiet and does not have much of a party atmosphere. It may not be good for larger social groups, however, they can house large groups due to their many rooms and their conference/ballroom space....

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Thank SBTtravelAgent
Reviewed 5 days ago NEWvia mobile

This is the first time we have been to a Sandals resort. The grounds are beautiful and our room in the French building was just right. In fact, I'm glad we didn't spend more for an upgraded room because we were hardly ever in it. The beach is spectacular, the pools are lovely, and the staff is wonderful. The resort...

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3Thank Equestrianmom
Reviewed 5 days ago NEW

The many restaurants on the property provided ample selections to choose from and all that I selected was superb. One evening however, my wife ordered roasted duck breast but received lamb chops instead. It was definitely not what she was expecting but were prepared deliciously. I think if a dish is not available, the wait staff should notify the diner...

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1Thank Joe W

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Breakfast included
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Breakfast included
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover the undiscovered. Journey to a forgotten Jamaica where the natural beauty is simply unforgettable. Within a 500-acre wilderness preserve, blue mountains, lush palm groves, pristine coastlines and shimmering turquoise waters create an unbelievable backdrop for a monumental resort. Sandals Whitehouse Europe Village & Spa perfectly blends the exotic allure of the Caribbean with the refined elegance of Europe. Charming Italian piazzas and fountains are surrounded by gardens resplendent with fragrant foliage, while three European-inspired villages – Italian, French and Dutch – are home to luxuriously-appointed, all oceanfront rooms and suites. Each one offers magnificent views overlooking the two-mile long beach, and top tier suites come with Sandals’ legendary Butler Service. Seven restaurants serve mouthwatering gourmet cuisine from around the world, and entertainment ranges from a sophisticated piano bar to bonfire beach parties and a chic nightclub. This resort is truly a world unto itself, where time is all but forgotten and the only moment is now. World Travel Awards: Sandals Resorts “World’s Leading All – Inclusive Company,” 16 years in a row. Sandals Resorts “Caribbean’s Leading Hotel Brand,” 18 years in a row. Sandals Whitehouse “Jamaica’s Leading Spa Resort” Five Star Diamond Award, American Academy of Hospitality Sciences. We’re so very pleased to announce that Sandals Whitehouse European Villages & Spa has been named in Condé Nast Traveler’s Voted 2012 Readers' Choice Awards “Top 15 Hotels & Resorts in the Caribbean,” coming in at No. 10 and “Top 30 Resorts in the Caribbean,” coming in at No. 4 as part of the annual “Best in the World” poll. Presented Certificate of Excellence for 2012 and Travelers' Choice Hotel for 2012. ... more   less 

Additional Information about Sandals Whitehouse

Address: White House, Jamaica
Region: Caribbean > Jamaica > Westmoreland Parish > White House
Price Range: £337 - £762 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sandals Whitehouse 5*
Number of rooms: 360
Reservation Options:
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Also Known As:
Sandals Whitehouse European Village Hotel Whitehouse
Whitehouse Sandals
Sandals Whitehouse Jamaica
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Questions & Answers

Here's what travellers have asked, with answers from Sandals Whitehouse staff and other travellers.
518 questions
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Butler, Indiana
7 months ago
Burlington, Vermont
1 month ago

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Questions? Get answers from Sandals Whitehouse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the French Village are farther from the main area but have a lot of activity at the pool during the day.”
  • Sunset view from the French Village beach
 of 5 bubbles BobL76, 22 Jan 2017 | Read review
“There are no bad locations. Every Room has an ocean view. Take a long walk on the beach – I think this is my new favorite Sandals.”
 of 5 bubbles SBTtravelAgent, 20 Jan 2017 | Read review
“Peace and quiet? Ask for Italian village away from the pool or the Dutch village away from the pool.”
 of 5 bubbles travelbug185, 18 Jan 2017 | Read review
“Chose the Italian block if you prefer peace and quiet”
 of 5 bubbles C3206AZJamesH, 18 Jan 2017 | Read review
“higher floor for better view and French is a great sunset view!”
 of 5 bubbles nancym102, 18 Jan 2017 | Read review
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