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Best Western Suites Le Jardin Caldas Novas

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Best Western Suites Le Jardin Caldas Novas
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1,258 Reviews from our TripAdvisor Community

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Showing 9: English reviews
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Reviewed 20 May 2016

Told us we may not be able to check in because we arrived late, it was only 4 pm when we got to the hotel. Then they told us since we were staying on the third floor that we had to walk to another building to check in. Once we checked in we had to walk back to our hotel,...

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Helpful?
1Thank Shannon K
Magalhaeslejardin, Gerente at Best Western Suites Le Jardin Caldas Novas, responded to this review

Good Morning Shannon K, Dear Shannon G, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in...

Caldas Novas, Brazil
Reviewed 22 December 2015

I suggest you do an inspection visit at Le Jardin de Caldas Novas. Here are some episodes in my stay, why not recommend this unit - Child got stuck in the elevator for nearly two hours without help; - Maid broke into my unit overnight, without any motivation - Extremely dirty pools when not so hot that did not allow...

Review collected in partnership with Best Western
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2Thank Marco U
Magalhaeslejardin, Gerente at Best Western Suites Le Jardin Caldas Novas, responded to this review
Google Translation

Boa tarde Sr. Marco, Obrigado por completar a pesquisa referente a sua recente estadia em nossa propriedade. Você é muito...

Reviewed 7 September 2015 via mobile

Staff was pretty helpful, the valet service was fast and helpful as well. Front desk speaks English which was convenient. Food was decent and tasty. I just don't recommend to buy tickets to hot park or anywhere else at their concierge office because I got ripped off all the time. Better buy at the parks entrance. Got upset because of...

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1Thank Viviane G
Magalhaeslejardin, Gerente at Best Western Suites Le Jardin Caldas Novas, responded to this review

Dear Viviane, Thank you for completing the survey regarding your recent stay at our property. You are very important to us and we value their opinions. The information about what you enjoyed in your stay and how we can improve will help us deliver a superior experience for you and other guests in the future. We hope you will return...

London, United Kingdom
Reviewed 12 August 2014 via mobile

Only 3 lifts for 300-ish rooms and they are not even in sync. So everybody calls the 3 of them, and you have to wait for 15-20 minutes each time you want to go up or down. Stairs are very non-official, dark, with broken lights and mainly for the workers. The complex is very small, don't expect much from it....

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Thank PHLove
Magalhaeslejardin, Gerente at Best Western Suites Le Jardin Caldas Novas, responded to this review
Google Translation

Boa tarde P.H from London, Obrigado por completar a pesquisa referente a sua recente estadia em nossa propriedade. Você é...

Uberlandia, MG
Reviewed 2 December 2012

I spent a two-day getaway with my wife in this decent hotel. It is not a resort, neither a spa. Anyway, it is a nice place to spend the weekend, specially considering it`s a cozy and family place - way different from other hotels/clubs in town that have lots of young people drinking and messing all over. As mentioned by...

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2Thank tvsoliveira
Alexandre_Callegaro, Gerente geral at Best Western Suites Le Jardin Caldas Novas, responded to this review

Dear tvsoliveria, Thank you for your recognise, it's very important to us assure confort, leisure and rest to the guest, as we can see, we reached this goal with you ! Count on us to be your best option in Caldas Novas, will be a pleasure have you here with us again ! Kind regards,

Brasilia, DF
Reviewed 17 August 2012

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2Thank Dcrusher81
Alexandre_Callegaro, Gerente geral at Best Western Suites Le Jardin Caldas Novas, responded to this review

Newcastle upon Tyne, United Kingdom
Reviewed 22 June 2012

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Thank DSNCL
Management response:

Salvador, BA
Reviewed 8 April 2012

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Thank APLINHARES
Alexandre_Callegaro, General Manager at Best Western Suites Le Jardin Caldas Novas, responded to this review

Miami Beach, Florida
Reviewed 9 February 2012

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2Thank aasr81
Alexandre_Callegaro, General Manager at Best Western Suites Le Jardin Caldas Novas, responded to this review

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Amenities

Highlights
  • Free Internet
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Suites Le Jardin Caldas Novas staff and other travellers.
29 questions
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Questions? Get answers from Best Western Suites Le Jardin Caldas Novas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at another hotel”
603shannonk, 20 May 2016 | Read review
“Try to book rooms at first floors (1st and 2nd floor preferable) since you will be able to use stairs instead of elevators (three is not enough for 350 rooms).”
tvsoliveira, 2 Dec 2012 | Read review
“Choose lower floor rooms, as when the hotel is full take the elevators to arrive.”
APLINHARES, 8 Apr 2012 | Read review
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