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Novotel Manchester West

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Traveller (98)
Room & Suite (36)
Dining (5)
Overview
  • Excellent30%
  • Very good40%
  • Average21%
  • Poor5%
  • Terrible4%
Travellers talk about
“trafford centre”(63 reviews)
“john gilbert”(24 reviews)
“motorway network”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (841)
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LanguageEnglish
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All reviewstrafford centrejohn gilbertmotorway networksofa bedgood nights sleepbuffet breakfastfamily roomreception areasaturday nightspacious roommember of staffwould stay againfree parkingstayed for one nightold traffordweddingmanchester
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1 - 5 of 809 reviews
A TripAdvisor Member
1
Reviewed today

The hotel was undergoing some renovation work. despite this we had a lovely stay. The staff (and builders) were very friendly and helpful. We could not fault the service and quality of the breakfast. One slight issue we had was that there is no main...More

Review collected in partnership with Accorhotels.com
Thank A TripAdvisor Member
Reviewed yesterday

Stayed for a friends wedding. Comfortable beds but the price I paid was steep. Bar staff were rude and snappy. Hotel decor looked like something from the 80s with wood chip walls and dirty carpets. Also had an oap care home feel to it. Wouldn’t...More

Thank Mikey S
Reviewed 1 week ago

Hotel is having a refurbish which we were not notified of which I thought was unfair as breakfast was held in the function room leading to very disappointing service We had a leaking shower which we reported but nothing was done about it On venturing...More

Thank joycemcgrath69
Response from Max P, General Manager at Novotel Manchester WestResponded 5 days ago

Thank you for taking the time to tell us about your experience at the Novotel Manchester West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service...More

A TripAdvisor Member
51
Reviewed 1 week ago via mobile

I found the hotel welcoming and very clean. The room was fresh and clean. Iron and Iron board in room. Hairdryer too. Coffee and tea facilities available. The staff were most friendly and in my opinion very efficient. On occasion they seemed overstretched at evening...More

Thank A TripAdvisor Member
Response from Max P, General Manager at Novotel Manchester WestResponded 1 week ago

We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of...More

Reviewed 1 week ago via mobile

Found them very rude. Off hand and inefficient. My little dog has just picked up an illegal gas cylinder the ones people inhale. Could have been fatal. Wonder what else is lying about. Handed it in to the staff they weren't interested. Disgraceful behaviour.

Thank james20z
Response from Max Leo P, General Manager at Novotel Manchester WestResponded 1 week ago

Hi James, we have already addressed the issue you raised, before receiving your review. I'm sorry if you thought we weren't interested, but I promise you it is resolved and we very much were interested.

View more reviews
About
Description
The Novotel Manchester West is an AA rated hotel in the historic village of Worsley, ideally located for a business trip with easy access to all major road networks, 12 miles from Manchester Airport and just a ...More short drive from Manchester, Old Trafford stadium, the Trafford Centre and Salford Quays. The hotel features ten meeting rooms, Elements restaurant, room service, a terrace and gardens with a childrens play area. Free WiFi access available plus free parking on site. Less
Hotel class
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel Amenities
HOTEL FEATURES
Restaurant
Free Parking
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
Pool
Beachfront
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (98)
Room & Suite (36)
Dining (5)
Pool & Beach (1)
Family and Play Areas (4)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
114domo
30 August 2017|
AnswerShow all 6 answers
Response from BULLIT92 | Reviewed this property |
Subtiles in which language ? Subtile are not link to Tv but program
0
Votes
Google Translation
Joanna S
7 July 2017|
AnswerShow all 3 answers
Response from VNJJ | Reviewed this property |
A couple of miles. Get onto the motorway at Worsley Courthouse. Be careful to be in the one of the right hand lanes to avoid the M62 and M602 but once past those exits that prepare straight away to turn off at the next exit... More
0
Votes
Mary63836
19 June 2017|
AnswerShow all 3 answers
Response from Syndih2013 | Reviewed this property |
When I was there, I did see someone with a dog. They were watching the footie in the bar (well, the owner was) and I sat petting it while having a drink. I assume they were staying at the hotel. Sorry for the delay in... More
0
Votes
Room Tips
"Either side is car park or road view. Take your pick"
Read review
"Wait until refurbishment is completed"
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"Specify do or non-dog room! I wasn't given the option."
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"Superior rooms are very comfortable"
Read review
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