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Hotel Cathay Nakuru

Traveller (17)
Dining (1)
Pool & Beach (1)

About

Location
Cleanliness
Service
Value
At Hotel Cathay we offer the very best of choice, when searching for accommodation we have a selection of spacious elegantly furnished rooms that provide that unique feeling of home away from home. We have 62 rooms in total and to mention but a few we have 2 executive suites, junior suites, sufficient standard rooms and twin rooms each with balcony.
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Property amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Fitness Centre with Gym / Workout Room
Airport Transportation
Concierge
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
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Room features
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Mid-range
Safe
46Reviews
17Photos
1Q+A
12Room tips
Traveller rating
  • 2
  • 14
  • 19
  • 1
  • 10
Time of year
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  • English
Popular mentions
My mum checked into this hotel for a night and had such a bad experience. The room was not clean, the bathroom and the linen namely. She tried to contact the reception for assistance but nothing was done. After her complaint falling of deaf ears she decided to check out within
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Response from alfred k, General Manager at Hotel Cathay Nakuru
Responded 19 Oct 2018
Dear Guest, As per the above complaint, I do hereby reply to let the writer of which identification has been hidden that the complain was and have not been registered in our establishment. We hereby conclude that the intention of the writer with hidden identification was to blackmail the property of which will not be allowed and we condemn with strongest terms possible. Your identification is necessary. We request the writer to visit the property in person so that they can be heard because if this is not blackmail, then probably it could be a mix up of another property. Kind Regards,
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This is not the newest or best hotel, but the staff more than make up for it. Our group was here to work for 2 weeks and the staff did everything to make this a positive experience. The morning breakfast buffet is more than satisfactory. We also had a buffet prepared just for
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Response from alfred k, General Manager at Hotel Cathay Nakuru
Responded 9 Oct 2018
Dear Sharon, Thank you for choosing to stay with us at Hotel Cathay Nakuru. We are happy that you enjoyed your stay and it’s our commitment to consistently ensure that our guests enjoy their stay. We are also happy to learn that during your stay with us you had great and memorable experience in our food particularly; samosas, soups, fish to mention but few and that our level of cleanliness, security and our staff and services were great. We value your continued support and look forward to the honor of hosting you again. Thanks So Much
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I spent three weeks at the Hotel Cathay for a large international event and from the moment we arrived, the staff were absolutely wonderful, they couldn't do enough to ensure our stay was comfortable and enjoyable. Alfred, the manager was always on hand to ensure we were being
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Response from alfred k, General Manager at Hotel Cathay Nakuru
Responded 9 Oct 2018
Dear Carlow, I would like to take this opportunity to thank you for having chosen Hotel Cathay Nakuru as your preferred hotel during your stay for International World Ploughing Contest and that you had great and memorable experience in our breakfast food, level of cleanliness, security and our staff and services. We value your support in helping us improve and look forward to welcoming you back for a great experience. We will consistently upgrade our service and product to ensure at all time we exceed our guest’s expectations. We look forward to the honor of hosting you again. Thanks so much
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I checked into the hotel, had a friend who was with me at the time. We wanted to drink whiskey in the balcony at midday as we have a private chat. My friend was not to stay overnight. I checked in as the sole individual. My friend was refused entry. I asked for a refund since I
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We spent a night at this nice and lovely place. Available parking Decent wi-fi Swimming pool Hearty breakfast Located in town centre Hot water No variety of TV stations. It's quite easy to find and the staff are very helpful.
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Response from alfred k, General Manager at Hotel Cathay Nakuru
Responded 12 May 2018
Dear Gikonyo M, Thank you for choosing to stay with us. We are happy that you enjoyed your stay and that WiFi, breakfast, swimming pool and our staff was great. We value our guest feedback and would like to let you know that we will adjust to have varieties of TV’s stations to ensure your comfort in your next visit. We look forward to the honor of hosting you again. Most welcome! Thanks a lot
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Dear wambui G, I complained about the elevator and the stains in the fly-curtain. I recon they took it seriously. Our son, who lives and works in Kisumu, regurarly visits Nakuru. I will ask him if they have improved or will in the near future. Kind regards, Theo Bervoets, Rotterdam, Netherlands
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"Physically go check the room before paying"
"poolside is best"
"don't waste your money going to this hotel. Everything is so pathetic...."
"Ask for a room with a shower and a complete mosquito net!"
"I stayed in one of the executive rooms and found it good for me. Not sure about rooms in the other wing."
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PRICE RANGE
US$73 - US$104 (Based on Average Rates for a Standard Room)
LOCATION
KenyaRift Valley ProvinceNakuru
NUMBER OF ROOMS
62
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