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DoubleTree by Hilton Shiyan

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Traveller (16)
Dining (48)
Room & Suite (37)

About

Location
Cleanliness
Service
Value
Located in the commercial center of Shiyan New District, DoubleTree by Hilton Shiyan is only 35 minutes' drive from Shiyan Wudangshan Airport, 15 minutes from Shiyan Train Station and 1 hour's drive from Wudang Mountain -which is a world cultural heritage and the birthplace of China Taoism
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Property amenities
Pool
Room service
Free Internet
Free parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Paid Internet
Paid Wifi
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Business
HOTEL CLASS
Hotel links
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Hotel deals
27Reviews
137Photos
0Q+A
2Room tips
Traveller rating
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Popular mentions
Hotel's Favourite
Excellent brand, committed and friendly staff, good service, good location. Only that some staff cannot converse in English and cause some miscommunication. Overall it is a very fine hotel to stay in with well maintained facilities.
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Review collected in partnership with DoubleTree by Hilton
Response from Roseanna R, 公关经理 at DoubleTree by Hilton Shiyan
Responded 7 Sep 2018
Thank you for having chosen DoubleTree by Hilton Shiyan as the hotel of choice for your recent stay and for having taken the time to comment online. We are glad to learn that overall you have enjoyed our services and facilities and that our friendly team members have made your stay here a remarkable experience. Your positive comments are shared with all our team members that will serve as encouragement to motivate them further. We most certainly do look forward to welcoming you back to our Hotel as our valued guest in the future.
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Excellent hotel, with efficient, friendly staff and superb facilities - the pool and gym are modern and high quality. The room was spacious, clean, modern, and with a lovely bathroom. Breakfast buffet varied and tasty. The only thing I would criticise is the extremely high
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Response from Roseanna R, 公关经理 at DoubleTree by Hilton Shiyan
Responded 1 Jul 2018
First and foremost, thank you for having chosen DoubleTree by Hilton Shiyan as the hotel of choice for your recent stay and for having taken the time to comment online. We are glad to learn that overall you have enjoyed our services and facilities and that our friendly team members have made your stay here a remarkable experience. Your positive comments are shared with all our team members that will serve as encouragement to motivate them further. We most certainly do look forward to welcoming you back to our Hotel as our valued guest in the future.
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本次是商务入住,入住时总体比较满意,但有以下两个意见: 1、只是由于网络订单到前台系统信息接收延迟,导致入住等待时间较长,预计有15分钟时间; 2、客房续房不及时,在网上续住后,并又通过电话提醒前台已通过网上完成续住后,在晚些时候仍有电话来确认是否续住; 3、第三天离店退卡退房后,晚些时候还有工作人员还来电话来再次询问是否续住; This is the business occupancy, the overall satisfaction is more satisfactory, but there are the following two
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Review collected in partnership with DoubleTree by Hilton
Response from Roseanna R, 公关经理 at DoubleTree by Hilton Shiyan
Responded 16 Jan 2018
感谢您对近期在十堰希尔顿逸林酒店™的住宿进行评论。我们一直希望能够听到客人们的心声,尤其针对我们可以改进的方面。我们很抱歉网络订单未能第一时间传送至酒店,我们正在积极与第三方沟通,希望能够共同努力,缩短客人等待时间;我们的前台团队每天都仔细按流程操作,确保客人们都能满意入住、续住。但因有时客人较多,班次交接不及时,我们会及时再培训我们的员工,保证每个员工都有客人最准确的订房信息,尽量避免重复跟客人确认。请再次接受我们对此不便情况的歉意。希望下次您到十堰旅行时,您将再次入住我们的酒店。
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I stayed for a couple of nights at Double tree by hilton in shiyan and had a comfortable stay. Although the rooms facing the street is noisy in the morning and we had problems with adjusting the cooling system , it was a nice experience staying there. The staff both at the
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Review collected in partnership with DoubleTree by Hilton
Response from Roseanna R, Public Relations Manager at DoubleTree by Hilton Shiyan
Responded 7 Dec 2017
First and foremost, thank you for having chosen DoubleTree by Hilton Shiyan as the hotel of choice for your recent stay and for having taken the time to comment online. We are glad to learn that overall you have enjoyed our services and facilities and that our friendly team members have made your stay here a remarkable experience. Your positive comments are shared with all our team members that will serve as encouragement to motivate them further. We most certainly do look forward to welcoming you back to our Hotel as our valued guest in the future.
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very nice and clean hotel excellent service and room-cleaning friendly staff especially at the pool area (been there every day) huuuuge delicious breakfast (mixed) Just TV-selection could be more international
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"take the upper floors"
"the rear of the hotel faces a building site. Go the other side"
PRICE RANGE
US$63 - US$86 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHubeiShiyan
NUMBER OF ROOMS
267
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