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Traveller (142)
Room & Suite (20)
Dining (6)

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HOTEL STYLE
Classic
Romantic
HOTEL CLASS
131Reviews
162Photos
0Q+A
2Room tips
Traveller rating
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  • English
This was billed as a classic Japanese Inn experience complete with banquet fi for a Samuri. It let us down horribly. Unfriendly owner from our first step through the front door. No information given (or if it was it was so badly translated from Japanese to English that it made
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My wife and I are big onsen fans and go probably about 8 times a year to different places. this time we went to Hanaya - excellent service, excellent kaiseikiryori and beautiful old ryokan. I was very pleased. We took a friend who is leaving japan (and speaks little japanese)
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This was an amazing ryokan. A 100 yr old building beautifully restored with heavenly gardens. The service and cuisine was impeccable. The onsens were lovely including a small outdoor bath. More than anything the warmth of the hospitality and gourmet local cuisine was well worth
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+7
At the moment we entered the room #26 after checking-in, we were shocked with the status of our room. Its windows and walls were dirty, water tubs were rusted, private ‘Onsen’ room seemed not well-attended and so on. Any customer, who expects common-sence-level of cleaness in
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We spent two nights at this inn/hotel. I do not know how much English is spoken as I muddle along in Japanese and my wife is Japanese. Rooms were large, well kept, straight out of the early Taisho Era (1912-1925), Food, dinner served in the room, breakfast in a very nice
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All photosTravellerRoom & SuiteDining
Photo provided by managementHanaya
貴賓室「桜御殿」
ロビー
旅館の中庭
食堂と電燈
大理石風呂
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1234
"difficult to say as the rooms are spread out through the compound."
"Room 30 where we stayed was great, but I suspect that is the case for most of them."
PRICE RANGE
US$240 - US$561 (Based on Average Rates for a Standard Room)
LOCATION
JapanChubuKoshinetsuNagano PrefectureUeda
NUMBER OF ROOMS
40
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