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Traveller (152)
Room & Suite (20)
Dining (6)
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About
Location
Cleanliness
Service
Value
Property amenities
Free Parking
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HOTEL STYLE
Classic
Romantic
HOTEL CLASS
Reviews (132)
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7 results
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LanguageEnglish
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1 - 5 of 7 reviews
Reviewed 3 June 2015

This was billed as a classic Japanese Inn experience complete with banquet fi for a Samuri. It let us down horribly. Unfriendly owner from our first step through the front door. No information given (or if it was it was so badly translated from Japanese...More

Date of stay: May 2015
9  Thank Donna M
Reviewed 15 March 2015

My wife and I are big onsen fans and go probably about 8 times a year to different places. this time we went to Hanaya - excellent service, excellent kaiseikiryori and beautiful old ryokan. I was very pleased. We took a friend who is leaving...More

Date of stay: March 2015
1  Thank johntaro
Reviewed 29 May 2014

This was an amazing ryokan. A 100 yr old building beautifully restored with heavenly gardens. The service and cuisine was impeccable. The onsens were lovely including a small outdoor bath. More than anything the warmth of the hospitality and gourmet local cuisine was well worth...More

Date of stay: May 2014
3  Thank barbaradesu
Reviewed 22 September 2012

At the moment we entered the room #26 after checking-in, we were shocked with the status of our room. Its windows and walls were dirty, water tubs were rusted, private ‘Onsen’ room seemed not well-attended and so on. Any customer, who expects common-sence-level of cleaness...More

Date of stay: May 2012
3  Thank chocolate_Library
Reviewed 7 August 2012

We spent two nights at this inn/hotel. I do not know how much English is spoken as I muddle along in Japanese and my wife is Japanese. Rooms were large, well kept, straight out of the early Taisho Era (1912-1925), Food, dinner served in the...More

Date of stay: August 2012
1  Thank Ted C
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Room Tips
"difficult to say as the rooms are spread out through the compound."
johntaro
15 Mar 2015
Read review
"Room 30 where we stayed was great, but I suspect that is the case for most of them."
TedC810
7 Aug 2012
Read review
PRICE RANGE
US$241 - US$397 (Based on Average Rates for a Standard Room)
LOCATION
JapanChubuKoshinetsuNagano PrefectureUedaBessyo Onsen
NUMBER OF ROOMS
40
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