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Blue Mountain Inn

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318 Reviews from our TripAdvisor Community

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Showing 304: English reviews
Whitby
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

We came to celebrate a birthday and stayed here and want to tell you it was a great place. Staff were super friendly and the Pottery restaurant was delicious. We went there for breakfast and have never had so much delicious food and the waitress was super friendly also. The room was great and didn't hear a thing once we... More 

Helpful?
Thank Janice B
James H, Vice President of Hospitality at Blue Mountain Inn, responded to this review

Dear Janice B, This is great, we can’t thank you enough for all your kind remarks, from employee interactions to accommodations and our little gem, The Pottery, happy to hear you enjoyed and will be returning. Yours in Hospitality, On behalf of Blue Mountain Resorts LP James Henry Vice President of Hospitality More 

Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 weeks ago via mobile

Stayed at the Blue Mountain Inn in Blue mountain. I read the description on the blue mountain site and it said it was newly renovated so with the price we decided to try it. Staying in the village was about a hundred dollars more and this Inn was literally 5 mins walk to the village or you could take a... More 

Helpful?
Thank Geoffrey G
James H, Vice President of Hospitality at Blue Mountain Inn, responded to this review

Dear Geoffrey G, We really appreciate the time you have taken to share your personal experience while visiting us here at Blue and the Blue Mountain Inn. The Inn rooms and common areas were refurbished just over 4 years ago now and are still getting favorable feedback from both new and previous guests. The proximity of the Inn to the... More 

Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 October 2016 via mobile

Couple of disappointments led to a mediocre visit. It was our anniversary and my husband had called to arrange rose petals on the bed for our arrival (to surprise me). To his surprise, there were no rose petals, which left him a little perturbed as he had spoken with someone to set that up and was excited to surprise me.... More 

Helpful?
Thank Allison M
James H, Vice President of Hospitality at Blue Mountain Inn, responded to this review

Dear Allison M, Thank you for providing this review of your latest visit to the Blue Mountain Inn at Blue Mountain Resort, sadly your visit seems to have fallen well below your expectations and our service standards. We regret not having an opportunity to have this dialogue with you directly and undertake a more thorough investigation of service shortfalls internally,... More 

Travellers are raving about these Blue Mountains hotels

oakville
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 October 2016 via mobile

Oh my ....not sure what I expected but it was more than what I saw when we checked into the Inn. They did say it had been updated and I could see that in the (tiny) bathroom but dreary hallways and blah boring check in area made me feel I was in the wrong atmosphere for a get-away overnight stay.... More 

Helpful?
Thank val2cruise
James H, Vice President of Hospitality at Blue Mountain Inn, responded to this review

Dear val2cruise, We appreciate your feedback and regret that you were underwhelmed by your stay at the Blue Mountain Inn. On a quick overview of other posts on this site, you can see there is a fairly even balance, those who love it and those who, not so much. The Inn guest rooms and common areas were refurbished just over... More 

Durham, Canada
1 review
Reviewed 25 October 2016

Our room was very nice, and would definitely go the route of a suite as opposed to a double room again. The hotel hallways and common areas were rundown and tired looking and there were dead bugs in the elevator, which did not work well. Our experience with the front desk was not ideal. We called down to ask about... More 

Helpful?
Thank cwb20162016
James H, Vice President of Hospitality at Blue Mountain Inn, responded to this review

Dear cwb20162016, Thank you for providing this review of your visit to the Blue Mountain Inn at Blue Mountain Resort, we’re glad you found the rooms to your liking. The majority of our Inn rooms are configured with 2 double beds, but we do have a few with Kings and a couple with Queens. This hotel was completely refurbished over... More 

OTTAWA
Level Contributor
75 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 8 October 2016

You know when you travel and you come across an employee that really makes your stay you want others to know how good this person represents the company she or he is working for. This happened with us right from check in to check out. The person who checked up in was with us all the way and even went... More 

Helpful?
Thank LOVESCUBA57
James H, Vice President of Hospitality at Blue Mountain Inn, responded to this review

Dear LOVESCUBA57, Why thank you, how kind of you to share these details with past and future guests, it’s what we strive to do with every interaction, create a memorable experience. Although we aren’t sure of which employee exactly, we can confidently say, this level of service is a common occurrence and testimony to the commitment our team makes collectively.... More 

Ontario, Canada
Level Contributor
65 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 2 October 2016

4 women 'girls weekend'- stayed in a 2-BR Chateau Ridge Condo. Nicely furnished, it was great to have social space to hang out (dining room and sitting rooms adjacent to the kitchen). It was well-equipped; we weren't sure what to expect but there was a microwave, fridge/freezer, dishwasher, kettle, toaster, washer and dryer. All the dishes, utensils, cutlery, cups, wine... More 

Helpful?
Thank Canada_girl28
James H, Vice President of Hospitality at Blue Mountain Inn, responded to this review

Dear Canada_girl28, Thank you for providing this feedback following your stay at the Chateau Ridge condominium complex behind the Blue Mountain Inn. Your comments are greatly appreciated and details surrounding your lodging unit and overall experience, undoubtedly will be helpful to those researching a visit to the resort. Yes, in order to ensure all guests and owners have available parking... More 

Mississauga
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 19 September 2016

Spent one night at the Inn. Very run down, hotel lobby, hallways are in serious need of an overhaul. Carpet in hallways, recreational pool table area are worn and smelly. Paint on the 3rd floor hallways to guestrooms old and outdated and in desperate need of being refreshed. The jets in all 3 of the hot tubs were not working,... More 

Helpful?
1 Thank MommyDearest_13
James H, Vice President of Hospitality at Blue Mountain Inn, responded to this review

Dear MommyDearest_13, Thank you for posting a review and completing our follow-up survey, of your recent visit to Blue Mountain Resort and the Blue Mountain Inn specifically. We appreciate your sentiments and regret that you found the Inn fell short of your expectations, contrary to so many other reviews on this site. With regards to the type of pillows we... More 

Mississauga, Canada
Level Contributor
98 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 7 September 2016 via mobile

We spent 2 nights before Labor Day long weekend, so the rates were very good. The rooms is spacious, A/C very good, mini fridge and flat TV, coffee machine. There is restaurant that serves 3 meals as well as room service till 10:00 pm. But didn't had chance to try it at all. If you return late and room service... More 

Helpful?
Thank VivianeSafwat
James H, Vice President of Hospitality at Blue Mountain Inn, responded to this review

Dear VivianeSafwat, What a great and detailed review, thank you for sharing so many valuable tips with our Trip Advisor viewers. The Inn guest rooms are very nicely appointed and comfortable with the two restaurants all under one roof, it’s super convenient. The Village is just a short walk or even shorter shuttle ride away, with access to a wide... More 

southwest ontario
Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 7 September 2016 via mobile

We stayed here for two nights to check out the area. At check-in, I requested a better view than parking lot, and was assured I had a mountain view. Got to room and it was parking lot view. I called down and was told the person who checked me in was confused and after several minutes of being on hold... More 

Helpful?
Thank welove2travel123
James H, Vice President of Hospitality at Blue Mountain Inn, responded to this review

Dear welove2travel123, Thanks for taking the time to share your experience on Trip Advisor, it’s disappointing to hear that you did not enjoy your stay. It’s surprising how many have the perception that on any given date the resort should be empty, purely based on day of week or time of year. Whenever we do have availability it is our... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Blue Mountain Inn

Address: 108 Jozo Weider Blvd, Blue Mountains, Ontario L9Y 3Z2, Canada
Region: Canada > Ontario > Grey County > Blue Mountains
Price Range: £71 - £247 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Blue Mountain Inn 4*
Number of rooms: 93
Reservation Options:
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Also Known As:
Blue Mountain Hotel Blue Mountains
Blue Mountain Resort
Blue Mountain Inn Collingwood
Blue Collingwood Mountain Resort
Blue Mountain Inn Blue Mountains, Canada - Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Blue Mountain Inn staff and other travellers.
9 questions
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3 months ago
Toronto, Canada
Mississauga, Canada
6 months ago

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Questions? Get answers from Blue Mountain Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“away from elevators”
 of 5 bubbles 576katherinen, 6 Aug 2016 | Read review
“not at the inn”
 of 5 bubbles s0nyc10, 29 Jul 2016 | Read review
“We were on the east side, which is well treed so the sun doesn't wake you! :)”
  • View of the mini-putt, Cascades, from the gondola ride
  • View from the top of the gondola ride
  • View from the paddle boat at Mill Pond
  • A portion of our room :)
 of 5 bubbles cindysW3097FS, 23 Jul 2016 | Read review
“It was all quiet, despite wedding going on”
 of 5 bubbles L3782LDdeborahm, 13 Jul 2016 | Read review
“Pets are allowed on certain floors. Our room was not one of those floors room was great 303, no balcony but freshly redecorated and clean.”
 of 5 bubbles CathP027, 13 Jul 2016 | Read review
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