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V Plaza Hotel
V Plaza Hotel 1300, Jalan Sungai, Kuala Belait KA2331 Brunei Darussalam
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Avg. £81 /night, 10/6 - 10/7
£90
per night
£78
per night
£66
per night
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About
4.0
#1 of 8 hotels in Kuala BelaitLocation
Cleanliness
Service
Value
V Plaza hotel puts the fun back in your business travel by seeing to it that you're inspired by our touch and feel cared for in every sense of the word. We have stylish boutique that is so comfortable that you will be tempted to hang around after your long business meeting. It might be little too much to hug each guest who checks in. In reality, that's what we try to do in a matter of speech. We are very concerned that you get a proper night's sleep; choice of pampering pillows to make your forty winks, beauty sleep. And we offer you in the morning with a complimentary buffet breakfast and welcome you back by the sea breeze from the South China Sea at Roof Top cafe for our evening 'cocktail'. We will even take you for a jog around Kuala Belait town to ensure you get your daily exercise in. Finally we assure you that you will always feel connected with your loved one and that is why we offer Wi-Fi for free. Who knows? After all that, you may just want to give us a hug and that is fine with us.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Babysitting
Airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Rooftop bar
Shuttle bus service
Banquet room
Meeting rooms
Rooftop terrace
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Room service
Safe
Kitchenette
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Modern
Trendy
Location
V Plaza Hotel 1300, Jalan Sungai, Kuala Belait KA2331 Brunei Darussalam
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 40 out of 100
40
23 Restaurants
within 0.75 miles
90Reviews3Q+A23Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
The rooms either have views of the river and the jungle beyond it or of the city and the sea. Both are lovely. The rooftop cafe is a great spot to watch the sun go down. Consistently friendly and helpful service from the staff. The breakfast is good (I miss the buffet they used to have, but this is a post-COVID world). The dinner options are very nice too. If you feel like it, downtown KB is a short walk away.
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Date of stay: October 2022Trip type: Travelled on business
Room Tip:Â Give yourself some extra time for breakfast. It can be on the slow side.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed in a river facing suite for our mandatory isolation period after arriving in Brunei. It felt like a holiday. The room was fantastic and the view over the river amazing at sunset. The river isn't silent because there is always boat moving up and down all day, but it was great to be able to go onto the balcony and see the world go by when you can't go out in it!
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Date of stay: July 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It was a great experience staying vplaza for a business trip. With the non doubt excellence service, vplaza only the best places for stay especially people looking for executive environment. Looking forward for another good stay
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The rooms are big and clean but everything else is terrible. It started when I booked the hotel for a business trip. There are not a lot of hotels in KB, so the choice is limited. The hotel confirmed my booking then a week later cancelled saying they did not have the capacity. It took the company I was consulting for to call and secure a room for me. To reach the offices of our client, we need to utilize hotel transport. We booked each day in advance but the hotel managed to screw up the booking each time making us late three days in a row. When I misplaced the plastic key to my room, they charged me $11 to replace it (the only hotel in the world to do that and I have been to hundreds of them). On the way out of your room, the door does not close and lock automatically. You have to run your key to retract the bolt lock and pull it shut (when you are leaving). The bathroom has a 4 inch step down into it meaning you are in danger of stubbing or even breaking a toe if you get up at night to go to the toilet. The food is severely limited, poor quality, and only good for a carb load. Finally, the wifi is only good for about 10minute at a time then cuts out for 5-10 minutes. This is the worst hotel I have visited in a long, long time ,and I have been in some pretty bad hotels.
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Date of stay: September 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The rooms are spacious, with comfy bed and sofa.
My room was facing a river and i love the evening sunset from this room.
This hotel had a renovated second building housing a chick gym.
A nice Chinese restaurant seated on the ground floor. Overall the best comfortable and spacious hotel I've stayed.
My room was facing a river and i love the evening sunset from this room.
This hotel had a renovated second building housing a chick gym.
A nice Chinese restaurant seated on the ground floor. Overall the best comfortable and spacious hotel I've stayed.
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Date of stay: November 2021Trip type: Travelled on business
Value
Rooms
Service
Room Tip:Â Nice chic gym and a nice chinese restaurant on the grnd floor.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed at the V Plaza Hotel for the entire month of April 2020 during the Covid19 outbreak. Have no complaints at all, staff were all ways there to help and curtious and service was very fast. Admittedly the occupancy was low due the border shudowns etc but all the same was very good. I had a room on 5th floor over looking river and it was large with separate living area with its own toilet and large balcony. Bedroom was large and big ensuite with shower and bath. Basically couldn't really ask for more. Aircon was good.
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Date of stay: April 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This trip was my 2nd to the VPlaza. Didn’t start well as the receptionist could not find my booking. Got a senior lady who advised me I didn’t have a booking which was a bit embarrassing for them as I had given them my written confirmation. I had made the booking about 10 days before directly on the hotel website- apparently this was the problem!!
They then asked me to have a seat while they sorted out a room and I was eventually allocated a beautiful suite with lounge with powder room, bedroom with walk in wardrobe and ensuite bathroom which had both a shower and bath.
I was very pleased with this resolution until I took a shower the next morning - water was cold. I advised reception and asked them to get maintenance to check it. Next morning same and again I told reception. Several days went by until I personally spoke with the maintenance manager who advised it was an issue with the gas supply and from the conversation he seemed to indicate it was a whole of hotel problem. I spoke to some work colleagues mentioning the lack of hot water and they advised they had hot water. It appears only some rooms are affected. I was there for 2 weeks and never had hot water in the shower or handbasin - occasionally got a lukewarm bath- not a pleasant experience. Such a shame as the hotel itself is very good, great ambience and pleasant staff- food not so much. As I had work to do each evening got room service - which was slow and not hot when it arrived. Covering with cling wrap does not keep food warm- not even cloches to cover the food. The description on the menu doesn’t actual match the food - soup and chef made breads is actually is soup with a few pieces of bread floating in the soup.
The view at sunset from my room was amazing.
They then asked me to have a seat while they sorted out a room and I was eventually allocated a beautiful suite with lounge with powder room, bedroom with walk in wardrobe and ensuite bathroom which had both a shower and bath.
I was very pleased with this resolution until I took a shower the next morning - water was cold. I advised reception and asked them to get maintenance to check it. Next morning same and again I told reception. Several days went by until I personally spoke with the maintenance manager who advised it was an issue with the gas supply and from the conversation he seemed to indicate it was a whole of hotel problem. I spoke to some work colleagues mentioning the lack of hot water and they advised they had hot water. It appears only some rooms are affected. I was there for 2 weeks and never had hot water in the shower or handbasin - occasionally got a lukewarm bath- not a pleasant experience. Such a shame as the hotel itself is very good, great ambience and pleasant staff- food not so much. As I had work to do each evening got room service - which was slow and not hot when it arrived. Covering with cling wrap does not keep food warm- not even cloches to cover the food. The description on the menu doesn’t actual match the food - soup and chef made breads is actually is soup with a few pieces of bread floating in the soup.
The view at sunset from my room was amazing.
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Date of stay: August 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This a fairly new Hotel, with large comfortable rooms relatively quiet with empty mini bar fridge and limited TV selection.
Staff are very friendly, always offer a welcome and are always accommodating in trying to fulfill a guests requests as long as it is a simple request and nothing out of the ordinary!
However one becomes extremely frustrated with the total lack of lateral thinking, when you get a phone call at 22:30 with some night staff member stating that they have just received a message that the morning pick up will be at 08:30! Why they could not wait until 07:00 to tell you rather than wake you up I do not Know!
Or when requested how you are and you reply not weel I got Food poisioning from your restraint and have been sick for 6 days, I missed my departure flight and have had to stay an extra 5 days due to being sick, most hotels would be most concerned and a visit from the manager a minimum but all you get is a token oh so sorry and then some receptionist persistently rings your room bell so you stagger out of your sick bed with a fever to find out he wants you to sign your bill!!!
I daren't comment but leave it to the reader to sense ones frustration.
Food apart from food poisoning was always cold but passable to eat.
Staff are very friendly, always offer a welcome and are always accommodating in trying to fulfill a guests requests as long as it is a simple request and nothing out of the ordinary!
However one becomes extremely frustrated with the total lack of lateral thinking, when you get a phone call at 22:30 with some night staff member stating that they have just received a message that the morning pick up will be at 08:30! Why they could not wait until 07:00 to tell you rather than wake you up I do not Know!
Or when requested how you are and you reply not weel I got Food poisioning from your restraint and have been sick for 6 days, I missed my departure flight and have had to stay an extra 5 days due to being sick, most hotels would be most concerned and a visit from the manager a minimum but all you get is a token oh so sorry and then some receptionist persistently rings your room bell so you stagger out of your sick bed with a fever to find out he wants you to sign your bill!!!
I daren't comment but leave it to the reader to sense ones frustration.
Food apart from food poisoning was always cold but passable to eat.
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Date of stay: August 2017Trip type: Travelled on business
Value
Rooms
Service
Room Tip:Â Ask for a river view room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from VPlazaHotel, Manager at V Plaza Hotel
Responded 5 Sept 2017
Dear Ian B, Greetings from Brunei Darussalam! Thank you for your comment on TripAdvisor recently. I hope that you have fully recovered by now. I wish to assure you that the health of all our guests is of paramount importance to us and that we have the necessary control and monitoring system to ensure that we offer a safe food to all our guests. Firstly apologize on the call to your room at 22:30. Secondly, our team Ms. Sharida- the Room Division Manager (dark green uniform) has went up to the room to meet with you whilst you were staying with us to ensure that your health are in good condition and offered assistance bring you to hospital for further consultation. I take your comments seriously regarding the food served cold and apologize to missed your flight and stayed extra 5 days with us. I wish to speak to you personally; you may drop me an email at tengku.taufiq@vplazabn.com and my personal mobile at +673 8155337. Whilst I fully emphasize and sorry with the fact that your trip to Brunei was marred condition, I sincerely regret that you perceived the various gestures we offered following your feedback as not being enough. Please be assured that it is never in our intention to disappoint our guests and that our priority will always be to provide our guests with an exemplary service. Sincerely, Tengku Taufiq Executive Manager / Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brand new hotel, excellent service. good location for those involve with oil and gas industry in Brunei specially Shell. room is marvelous 4 star interior, bed was good, room are clean and staff are lovely.
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Date of stay: December 2013Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Definitely one of the top hotels to stay at in Kb, close to shops and offices within the district. Hotel staff is very friendly, and thr rooms are extremely spacious and comfortable. The taxi drivers as well are courteous as well.
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Date of stay: September 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tengku T, General Manager at V Plaza Hotel
Responded 20 Oct 2019
Dear Shamirm2018, Thank you so much for such a positive review; we're really delighted to read your comments and will definitely share this with the team. I'm glad that you had such an enjoyable stay with us and hope you will come back again soon. With best wishes, Tengku Taufiq
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Probably but not sure
Yes, small but nice view. It is on other building opposite hotel room building.
HI I dont have the menu card , ut the roof toop only has cakes and coffee these days. The restaurant is opposite at the river and I think the food is quite good and reasonable priced . I ate there many times.
All the best
"This hotel has a rather nice gym which was built two years back however the equipments are very limited so dont be disappointed."Read full review
PRICE RANGE
£63 - £85 (Based on Average Rates for a Standard Room)
LOCATION
Brunei DarussalamBelait DistrictKuala Belait
NUMBER OF ROOMS
82
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about V Plaza Hotel
What are some of the property amenities at V Plaza Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at V Plaza Hotel?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at V Plaza Hotel?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Are there opportunities to exercise at V Plaza Hotel?
Yes, guests have access to a fitness centre during their stay.
Does V Plaza Hotel have airport transportation?
Yes, V Plaza Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at V Plaza Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does V Plaza Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does V Plaza Hotel have any great views?
Yes, guests often enjoy the river view available here.
Is V Plaza Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.