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Apart Hotel Kamelia

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Pamporovo Ski Resort, Pamporovo 4870 Bulgaria
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About

#3 of 36 hotels in Pamporovo
Location
Cleanliness
Service
Value
Apart Hotel Kamelia is located in Pamporovo,in close proximity to the ski runs. The apart hotel disposes of modernly eqipped apartments with one, two and three bedrooms, restaurant, lobby bar, conference room, wellness area, children and sport facilities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Skiing
Children Activities (Kid / Family Friendly)
Kids club
Parking
Wifi
Indoor pool
Sauna
Restaurant
Breakfast buffet
Airport transportation
Business Centre with Internet Access
Meeting rooms
Spa
Ski In / Ski Out
Baggage storage
Currency exchange
Laundry service
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Room features
Fireplace
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Mountain View
104Reviews2Q+A9Room tips
Traveller rating
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Iliyana K wrote a review Feb 2021
1 contribution
I can only speak positive about our stay at Kamelia. We rented a one-bedroom apartment for our family of four. It was equipped with everything we need - a kitchen with all appliances incl fridge, hob, microwave, kettle and all kitchenware you can possibly need, dining table & chairs and a comfortable sofa bed. Bathroom as well had all necessities. The bedroom had a large king size bed, a desk and a chair, which were quite useful as I can to work for some of the time during our stay. The rooms were very warm and we had a nice balcony where I could enjoy a cup of tea looking over the forest in front of us. The TV had a channel broadcasting directly from the cameras at the kids playground, which was quite useful. The hotel has 3 restaurants - one main restaurant where buffet breakfast is served, a BBQ and another more traditional style more of a private place. They also have room service, which was useful. Food was delicious. Breakfast had variety of options from cereals, eggs, veggies, pancakes, salami, croissants - really quite a large selection. They also offered a 30% discount at the guest house on the slopes, where we always had lunch. The hotel has a large and well equipped kids playzone, with facilities for small kids (perfect for my 2 year old), as well as for older kids, incl billiards, jaggy, etc. There is a professional animators at all times looking after the kids and entertaining with certain games and activities at certain hours. The spa area as well is very well equipped with a swimming pool where water is at 30 degrees changed daily, no chemicals are used and there is a lifeguard. There is also a jacuzzi, sauna, etc. The massages are amazing (I went every night). The place is very clean. There is a ski depot within the hotel where you can rent equipment or if you have your own you can leave it overnight. There is a piste for beginners outside the hotel with two ski tows which is very very convenient. The hotel offers daily kindergarten services which includes a ski instructor for two hours, lunch and free playtime in the indoors playground. There is also a play ground outside. The hotel is conveniently located 200m from the slopes and main ski lifts area. There is also a regular shuttle for those who are carrying equipment or with small kids. I must say that all hotel staff was very friendly, smiling, attentive, and acting very professionally. All Covid19 measures were kept, even masks were provided free of charge in open public areas. Overall our stay was excellent, relaxing and enjoyable, it was our first visit but for sure won't be the last and we are looking forward to returning again very very soon!
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Date of stay: February 2021Trip type: Travelled with family
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PM1982PM wrote a review Mar 2020
2 contributions
Just wanted to give our honest feedback of the holiday for others to use for guidance on booking their own. We booked through Snow-White Skiing as recommended by a friend. They did a great job and all was taken care of. The service was excellent and we had everything we needed. The transfer minibus was waiting for us at the airport with a friendly helpful driver despite the flight being delayed due to bad weather in the uk. We had a nice drive to the hotel and after a 3 1/2 hrs were in the hotel. The hotel was clean, rooms well presented with new furniture and a plate full of sandwiches, fruit and water for each of us which was a nice thought. The buffet in the restaurant was good, a large selection of food with most requirements covered which our kids loved. The luke warm food that Bulgaria serve too some getting used too though. The next morning with ski's picked up from the Melina centre and we were away. The ability of the group was quickly ascertained with all levels catered for by friendly teachers. The ski lifts were decent and better than i was expecting, some more modern than others but all seemed reliable and staff quick to help those who weren't confident in their use. The evening meal was also fine, again a lot to choose from and selections that varied each day. Staff at the hotel however have a bit to learn when it came to manners and friendliness, a few times i had to bite my tongue when i was far from impressed by their attitude although there were a large number of staff on hand to clear away any unused plates. Maybe the somewhat miserable staff is common but it is not like any country I've been too before where it is in the minority. There were exceptions to this rule however as some staff, namely the lady who greeted us daily at the restaurant and the female carer in the kids club was always lovely to deal. The somewhat unfriendly, miserable staff seemed to also afflict other areas of the resort so i began to think it was more of a way of life than just hotel employees. Over all we were very happy with the holiday and there was little to taint the experience. Our only minor gripe was getting to the slopes every day, you either carry your gear to the hotel which is a 10 min walk from the slope and leave it in the hotel garage or you ski to the bottom and get a taxi, we couldn't find another viable alternative with young children. as the minibus was regularly full. Taxi's were regular however and quite cheap. Galina who was our contact at the resort was great though, she was just who you need when you didn't know where to go or what to do - this made things much easier to sort. The Kindergarten as Melina also deserve a special mention as they did an excellent job of looking after our 4 year old all day, taking them out for dinner and getting them on ski's etc - highly recommended and very cheap too. Overall we had a great time and would definitely go back with the same arrangements.
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Date of stay: February 2020
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Nick K wrote a review Mar 2020
Caister-on-Sea, United Kingdom6 contributions4 helpful votes
I have stayed here twice and both times have been very good overall. The half board food is of good quality (better in our opinion than others in the area). The restaurant is busy at peak times but we never failed to get a table and there were 8 of us eating together most of the time. The rooms are modern, clean and spacious with a large lobby for the usual ski paraphernalia. There is a ski wardrobe (best described as compact!) which does detract a little, it easily needs to be twice the size. The spa is lovely but do expect it to be busy at peak times (because its really nice and you will want to go back!), if you really want a long soak in the Jacuzzi finish a hour earlier and its normally empty! WiFi only really works in the lobby but there's plenty of 4G so we just hot spotted a phone. If you are travelling from UK/Ireland Snow White Skiing (Pippa Wilson) can do a hotel/ski pack/transfer deal that is very reasonable and efficiently organised, we have used them for Pamporovo on multiple occasions now.
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Date of stay: February 2020
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Room Tip: Due to how the hotel is set into the mountain most rooms have a good view.
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DafinaDG wrote a review Mar 2020
London, United Kingdom7 contributions10 helpful votes
I haven't been at this hotel for a couple of years but was very disappointed at my last visit. We were friends and families for 5 days at the end of February and the hotel was pretty full. The SPA can accommodate max 2-3 apartments at a time, which we were aware of, but the restaurant was also very crawded, noisy and uncomfortable. Some of the staff at the reception, restaurant and the ski wardrobe were inattentive and careless with the attitude of- the customers do not have any other choice but to be there and use the facilities that the hotel can offer. The advantages of the hotel are the location and the comfortable size of most of the apartments, but is not sufficient to keep customers returning.
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Date of stay: February 2020
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michiqos99 wrote a review Mar 2020
Sarikamis, Turkey8 contributions4 helpful votes
We stayed 4 nights at two bedroom apartment. First of all the hotel personnel are far from kindness. They are rude and with long faces. They were not helpful at all. The apartment’s floor was filthy and never cleaned at all. The sheets and towels are old and never renewed at all. The jacuzzi area dld not seemed hygienic. The pool is very small. The only good thing about this hotel that it is close to the ski lifts.
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Date of stay: February 2020Trip type: Travelled with family
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PRICE RANGE
US$38 - US$70 (Based on Average Rates for a Standard Room)
LOCATION
BulgariaSmolyan ProvincePamporovo
NUMBER OF ROOMS
124
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Frequently Asked Questions about Apart Hotel Kamelia
Which popular attractions are close to Apart Hotel Kamelia?
Nearby attractions include Ski School Aspen (0.2 miles) and Nature Spirit (0.4 miles).
What are some of the property amenities at Apart Hotel Kamelia?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Apart Hotel Kamelia?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Apart Hotel Kamelia?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Apart Hotel Kamelia?
Yes, free parking is available to guests.
What are some restaurants close to Apart Hotel Kamelia?
Conveniently located restaurants include Salute, Panorama, and Bohemi.
Are there opportunities to exercise at Apart Hotel Kamelia?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Apart Hotel Kamelia have an airport shuttle?
Yes, Apart Hotel Kamelia offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Apart Hotel Kamelia offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Does Apart Hotel Kamelia have any great views?
Yes, guests often enjoy the mountain view available here.