We had to cancel our booking at the Royal in sutton coldfield as on checkin we had to sign a waiver about noise until 4am ! Fortunately lea marston had vacancy and was very quiet. The staff were all great
I stayed last weekend in a large family group of twenty people. The rooms are comfortable, well equipped, warm and very quiet. Breakfast was not at all bad although the layout of the food was a bit hit and miss. It took the whole weekend for me to find the way back to my room…
We stayed recently here as we had booked a table for valentines dinner There is work happening at the hotel at the moment so there is is a temporary reception desk by Hathaway’s bar, check in was quick and we had a nice double room, Hathaway’s bar and conservatory has been…
A shout out to the Duty Manager, (Sue?) Monday February 4th, who provided excellent customer service resolving a couple of issues. A simple, ”Yes, of course. Let me take care of this, ” is all it takes:)
We stayed as a group of 4 couples in Superior Rooms, check in was efficient with helpful staff who we had been in contact with via email prior to our arrival and had booked our rooms close together with our evening meal booking. Rooms were lovely and clean, good quality fixtures…
"Try to ask for a room not too far from reception, or you could have a long walk."
"We had newly refurbished Superior rooms"
"Superior rooms are worth the upgrade"
"Room 101 very quite away from the reception area and noisy wedding guests."
"Executive rooms are really worth the extra"