Puerto Azul Suite Hotel
Calle Pere Melia 4, 07470 Port de Pollenca, Majorca Spain
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Room & Suite (194)
Pool & Beach (89)
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About
#199 of 1,917 hotels in Majorca
Location
Cleanliness
Service
Value
Travellers' Choice
If you are looking for a hotel addressed to different kinds of people, this is your place. Perfect not only for families, sportsmen and women (cyclists, triathletes, golf players or hikers), but also for couples who want to enjoy the romantic and relaxing atmosphere of Puerto Pollensa and its surroundings. Puerto Azul Suite Hotel has 148 suites, all of them equipped with 2 TVs (one in the living room and the other one in the bedroom), air conditioning and good connectivity. Apart from the gym, a sauna, a garage to park the bicycles, a terrace with a swimming pool and an entertaining programme for kids and adults, the location of the hotel offers you the possibility to enjoy a lot of attractive surroundings such as Puerto Pollensa, Cala Sant Vicente, Formentor and last but not the least, the great city of Pollensa with its Puig de Maria and the Calvario. We offer accommodation either in a bed and breakfast regime or on a half board basis or room only.
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Property amenities
Free public parking nearby
Free High Speed Internet (WiFi)
Pool
Yoga classes
Bar / lounge
Bicycle rental
Game room
Children's playground
Street parking
Wifi
Pool / beach towels
Outdoor pool
Shallow end in pool
Yoga room
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast buffet
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Vending machine
Poolside bar
Hiking
Bicycle tours
Billiards
Darts
Entertainment staff
Evening entertainment
Table tennis
Tennis court offsite
Walking tours
Board games / puzzles
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Airport transportation
Car hire
Taxi service
Full body massage
Massage
Steam room
24-hour security
Baggage storage
Currency exchange
Gift shop
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
Infirmary
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Refrigerator
Cable / satellite TV
Sofa bed
Walk-in shower
Safe
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Modern
Languages Spoken
English, French, Spanish, Catalan and 2 more
Location
90Good for walkers
Grade: 90 out of 100
84Restaurantswithin 0.3 miles
8Attractionswithin 0.3 miles
Calle Pere Melia 4, 07470 Port de Pollenca, Majorca Spain
Name/address in local language
Getting there
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1452Reviews262Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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2nd time at this fabulous hotel and it didn't disappoint. Great location, Great rooms, Great food and Great stafff. what more can i say. Special mention to the wonderful Antonia who cleaned our room. She was so friendly and happy We managed many funny conversations via Google translate. She was an absolute joy. We were there for halloween and the hotel put on a fantastic display and party in the evening. would definitely recommend this brilliant hotel. thanks once again for a wonderful holiday.
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We visited the Puerto Azul in 2022 and enjoyed it so much that we instantly booked to return in 2023. I am happy to say that we weren't in the least disappointed by this decision and will soon be booking for 2024. We stayed half-board as it really is a bargain. The rooms are great - nice and spacious with TV's in both parts (lounge and bedroom) even though we rarely watched them. The bathroom was very good. The balcony was spacious affording our favourite view of the mountains. Great WiFi, very useful fridge etc. Given the financial difficulties being faced by the hospitality industry we had wondered if the restaurant would be quite as good as before. Such worries were misplaced - the food was excellent with lots of choice, good variety through the weeks and plenty for everyone. As before the service was first class - friendly, efficient and very tolerant of my halting Spanish. Breakfasts were particularly good. We had intended to treat ourselves to a couple of dinners out but, frankly there was no point - we ate as well as we might have done elsewhere. One final but key point about the hotel is that all of the staff are so friendly and accommodating. We are looking forward to our next visit already.…
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alejo Muñoz, Director General at Puerto Azul Suite Hotel
Responded 2 weeks ago
Muchas gracias Alf, we are very pleased to know that we have fulfilled again your expectations. We hope to see you here again at Puerto Azul Suite Hotel. All the best.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Absolutely terrific hotel. We visited on the last week of October on a half board package. Normally we prefer self catering but the deal was good so we took it. I have to say that the food offering was so good and varied, we did not venture anywhere else. As mentioned in other reviews, the staff were simply faultless; super efficient, approachable and friendly. When we happened to be in for the entertainment, it was most enjoyable and varied. The hotel in general was immaculately clean and the room very comfortable. The resort was a recommendation from friends and we loved it; classy, refined, beautiful. We thought the weather on last week of October was a gamble but early 20s all week, sunny and no rain. Felt like a fine summer week in the UK. We travelled everywhere by bus, so easy, cheap and frequent; no need for a car for a first time visitor. I travel a lot with work to the main business chains. For me, this hotel exceeded these. Thanks to everyone involved for such a great holiday. …
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Alejo Muñoz, Director General at Puerto Azul Suite Hotel
Responded 2 weeks ago
Hello Binno67 we were terrified with the title of your comments but now we thank you so much. We hope to welcome you here again. All the best.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff are all very friendly and helpful, shout out to Sue on reception for her excellent local knowledge. Rooms were spacious, very clean and cool. Bathroom roomy and clean, although shower temperamental at busy times. Very comfy bed. Food good and plenty of choice, tables cleared quickly, all staff very friendly. Would 100% recommend, thanks for wonderful holiday everyone!
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sven Sangers, Atención al cliente/recepción at Puerto Azul Suite Hotel
Responded 4 weeks ago
Thank you for your review Barbara! We hope to see you again in the near future. Gracias
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
salispopuli wrote a review Oct 2023
Belfast, Northern Ireland, United Kingdom76 contributions13 helpful votes
+1
We are repeat guests at Puerto Azul Suite Hotel in Puerto Pollensa, Majorca. Once again it has been a pleasure to see all of you and we wish you well. It is a pleasure to stay in a hotel which is family run, but applies the highest standards. It continually seeks to upgrade the facilities combined with the highest level of service, and provides entertainment to suit most tastes. Once again, Rafa and Sven and the Entertainment Team are irrepressible, even in the 40°C and humidity of high summer, so this early October was very pleasant at approaching 30°C. As returning guests, we are relaxed with the long-serving staff members who are friendly and positive, but we find that first time guests are equally made to feel comfortable. The service at Reception is very professional and approachable, and once again the domestic services and level of cleanliness are exceptional. The suites are all comfortable and there is plenty of variety in outlook to suit all requirements. Cyclists will find it a very suitable base, and the Port and seafront are a short step away. The Restaurant fare is plentiful and varied and of the highest standard of preparation and culinary skill. The ambience is a first-class service. The camareras work tirelessly each shift under the professional eye of Malena, who encourages a friendly rapport with the guests, adding to the pleasure of the experience and not least the prospect of an early return. In conversation with a first time visitor about the experience of the hotel, we agreed that it remained large enough to provide as much of the facilities you need, but small enough to keep the personal touch. Truly it is as much about the friendships there, in the premium resort, on the idyllic holiday island.…
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: You can ask to be placed in a suite with the outlook that suits you, subject to availability and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sven Sangers, Atención al cliente/recepción at Puerto Azul Suite Hotel
Responded 4 weeks ago
Hi David, Thanks again for your wonderfull review. We are very plessed that you enjoyed your stay again with us. See you next year! Muchas gracias
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a lovely hotel this is. We travelled as a couple with a young baby. The rooms are perfect for travelling with babies as there is a separate bedroom, so we have evenings in the living room and balcony whilst the baby sleeps in the bedroom. Lovely quiet room (B block). The food is absolutely fantastic. We have travelled to many all inclusive/ half boards in Europe and the Caribbean (3 in the last 12 months) and this small hotel really delivers. The food has flavour and is fresh. It just feels a cut above the usual quality. The staff are all lovely and friendly. It is a small hotel with just a quiet, friendly vibe which is just what we want. The beach is a 5 minute walk and has beautiful clear, shallow water with lots of fish. There are lots of bars/ restaurants on the promenade. Good parking for hire cars. Apparently a bus stop right outside. The pool was a bit too cold for our baby, but she is very young so not really a surprise. The sea was warm enough for a little dip though. Thank you for a lovely stay.…
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Sven Sangers, Atención al cliente/recepción at Puerto Azul Suite Hotel
Responded 12 Oct 2023
Hello Toby, Thank you for your review. We are happy to see you had a lovely stay with us. We hope to see you again in the near future. On behalf of the team, Muchas gracias!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is the 3rd time we have visited the Puerto Azul in Pollensa and we were once again very impressed with our stay. A family of 4 staying in 2 rooms in A Block which were clean and tidy upon arrival, this was maintained by the cleaners throughout our stay. The food was once again marvellous with a great selection to choose from catering for everyones needs, the restaurant staff were very helpful and very friendly. The reception staff answered all our queries and were very helpful throughout the stay. A big shoutout to the Bar staff who not only provided great service if you wanted to have lunch or purchase drinks. With the hotel being situated only 2 mins from the beach it's a stellar location with lots of great surrounding views with plenty of shops and restaurants nearby. The entertainment team worked incredibly hard and deserve their praise for providing great entertainment. Overall very happy again with our stay with such a lovely hotel, with the same staff year in year out it really does provide such a lovely family feel to the hotel. …
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Make sure to have lunch in the hotel bar which is reasonably priced and has some lovely food...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sven Sangers, Atención al cliente/recepción at Puerto Azul Suite Hotel
Responded 7 Oct 2023
Hello Shaun, Thank you for staying with us again and for your great review. We are happy you had a great time again and we hope to see you again next time. On behlaf of the team, Muchas gracias
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have always done self catering in apartments, but felt we needed a little luxury. We booked the Puerto Azul and boy did we hit the jackpot for our first hotel experience. There is nothing bad we can say about the hotel only all good. Excellent staff, who were always on hand if you needed help. The restaurant girls were great as were the cleaning ladies and the reception staff were great too. The food was excellent and always fresh and plentiful. the pool area was always kept clean and was suitable for all age groups. We will definitely be back as we love Puerto Pollensa its a great resort and very family friendly. Thank you to everyone at the hotel for making our holiday such a lovely experience.
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sven Sangers, Atención al cliente/recepción at Puerto Azul Suite Hotel
Responded 7 Oct 2023
Hi Jean, We are happy to see that you ¨hit the jackpot¨with your first hotel expierience. We feel honored by your review and we hope to see you again in the near future. On behalf of the team of Puerto Azul Suite Hotel, Muchas gracias
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ABCHampshireUK wrote a review Oct 2023
New Forest National Park Hampshire, United Kingdom171 contributions73 helpful votes
I stayed here for five nights with my husband in September 2023. It’s a really good location in Puerto Pollensa within walking distance of the seafront and little supermarkets nearby. We hired a car and there was plenty of free on street parking next to the hotel. Our room was C208, which looked out onto the school and the mountains behind, but we didn’t really use the balcony all that much. The room was great, separate bedroom and little lounge. Fridge and kettle, and a walk-in shower in the bathroom. My other half loves a safe and there was one in the room, which you had to pay a deposit and a small amount to use. The main thing I liked about this hotel was the food. It was really excellent for me. I am a bit of a fussy eater/sort of vegetarian and normally when I go to these kind of hotels that have buffets I often end up eating chips and vegetables, but not at the Puerto Azul! There was so much choice for me it was really great & my husband said the same too, in fact, I think it’s one of the best hotels I’ve been to for the quality of buffet food. The entertainment was good. We enjoyed the magic show and the Spanish flamenco evening. There were always plenty of sunbeds available, although we were there in September, but there were no problems with not having anywhere to sit. I would definitely recommend the hotel to anyone looking to stay in Puerto Pollensa and we really enjoyed our time there…
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Date of stay: September 2023Trip type: Travelled as a couple
Room Tip: Bring your own beach towels for the pool as there is a charge to use theirs
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sven Sangers, Atención al cliente/recepción at Puerto Azul Suite Hotel
Responded 6 Oct 2023
Hello Amanda, Thank you for your review, we are happy that you had a great time over here. We hope to see you again in the near future. Muchas gracias!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First time at this hotel didn't know what to expect.All I can say is excellent from room,Suite,food,staff,location. Would definitely return to this hotel. Food choices were excellent and plentiful. We had Suite in Block B room number 104 ground floor, patio opening onto garden. Facing back of hotel looking onto mountains. Very peaceful couldn't ask for more.
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: If you like quietness rooms in Block B facing mountains excellent
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sven Sangers, Atención al cliente/recepción at Puerto Azul Suite Hotel
Responded 1 Oct 2023
Thank you for your review! We hope to see you again next year. On behalf of the team, Muchas gracias
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$146 - US$310 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
valentin puerto azul aparthotel hotel port de pollenca, valentin puerto azul aparthotel pollenca
LOCATION
SpainBalearic IslandsMajorcaPort de Pollenca
NUMBER OF ROOMS
148
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Claim Your ListingPUERTO AZUL SUITE HOTEL - Updated 2023 (Port de Pollenca, Spain)
Frequently Asked Questions about Puerto Azul Suite Hotel
Which popular attractions are close to Puerto Azul Suite Hotel?
Nearby attractions include Paseo del Port de Pollenca (0.3 miles), Tecun (0.3 miles), and Bonny - Puerto Pollensa (0.3 miles).
What are some of the property amenities at Puerto Azul Suite Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Puerto Azul Suite Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Puerto Azul Suite Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Puerto Azul Suite Hotel?
Yes, free public parking nearby and street parking are available to guests.
What are some restaurants close to Puerto Azul Suite Hotel?
Conveniently located restaurants include Himalaya Restaurant, Cardamom City, and Tothom (Dos Kanallas).
Are there opportunities to exercise at Puerto Azul Suite Hotel?
Yes, guests have access to a pool, a sauna, and locker rooms available in the fitness centre during their stay.
Does Puerto Azul Suite Hotel have airport transportation?
Yes, Puerto Azul Suite Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Puerto Azul Suite Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Puerto Azul Suite Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Dutch, and Catalan.
Are there any historical sites close to Puerto Azul Suite Hotel?
Many travellers enjoy visiting Puig de Pollenca (4.5 miles), Parroquia de Nuestra Señora de los Angeles (4.3 miles), and Lias La Tafona (4.3 miles).