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Cheltenham Regency Hotel

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Cheltenham Regency Hotel
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429 Reviews from our TripAdvisor Community

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Showing 426: English reviews
Cheltenham, England, United Kingdom
Reviewed yesterday NEW

A group of us had dinner here only recently and were amazed at how awful the service was. Food a long time in coming and having to wait until all the orders were placed on the table. I felt sorry for the waitress as she was the only one serving, but when they brought out a convection heater to warm...

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Helpful?
Thank Patricia T
Winslow, United Kingdom
Reviewed 1 week ago NEW

Stayed here for one night in superior double room. Bed was huge and really comfortable. Room very clean and well equipped, shower really powerful and nice hot water. Staff friendly, breakfast excellent. Although hotel has been refurbished it did feel quite dated and could do with brightening up but don't let that put you off. Would definitely use again if...

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Thank nell S
DorianCharlton, General Manager at Cheltenham Regency Hotel, responded to this review

Thank-you for your positive review and feedback. I am delighted that you enjoyed your stay with us and our comfortable beds! We are hoping to start our next phase of refurbishment of the downstairs very soon. I look forward to welcoming you back to the hotel very soon.

Atherstone, United Kingdom
Reviewed 1 week ago

Excellent hotel, under 3 miles form the centre of Cheltenham, close to M5 junction. Check in was quick and friendly. The room was large and well situated. The bed was large, comfortable and spotlessly clean with a practical bathroom. Breakfast was plentiful and tasted great. The only negative - inconsiderate guests being noisy in the corridor at around 2am. However,...

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Helpful?
Thank Twoscompany66
DorianCharlton, General Manager at Cheltenham Regency Hotel, responded to this review

Thank-you for your very positive review. I am delighted that you enjoyed your stay with us. I am sorry that you were disturbed by other guests. Our night porters are usually very good at ensuring all guests get to their room as quietly as possible! I hope that I have the pleasure of welcoming you back to the hotel very...

Reviewed 1 week ago via mobile

All I can say is well done. The greet from the 2 lovely ladies on reception on Friday eve was super. It was my wife's 40th weekend away. The ladies were trying to upgrade us they couldn't so we got to are room next minute a bottle of bubbles turned up. We went down into the bar and restaurant the...

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Helpful?
Thank Gordon H
DorianCharlton, General Manager at Cheltenham Regency Hotel, responded to this review

Thank-you for your fabulous review. I will pass on your kind words to the reception and restaurant teams. I am delighted that we were able to be of service to you on a special weekend away and hope that we welcome you back to the hotel very soon.

Perth and Kinross, United Kingdom
Reviewed 1 week ago

£72.90 for a twin room in a decent hotel was great value! Easy to locate, plenty of free parking, spacious & clean room and comfortable bed. Bath with overhead shower, which took a little wrestling with to get the temp right. Good choice for breakfast in a pleasant dining room. Would stay again.

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Helpful?
Thank K20GBM
DorianCharlton, General Manager at Cheltenham Regency Hotel, responded to this review

Thank-you for your review. I am delighted that you enjoyed your stay with us and found the standard of room and breakfast to be good value. Our aim is to offer the best quality and service at the right price. Although our rates do vary on a daily basis we always aim to stay competitive and good value. I look...

Southern Wales, United Kingdom
Reviewed 2 weeks ago

Couldn't fault this hotel, stayed one night. The staff friendly, rooms very clean and spacious. Evening meal in restaurant, food lovely, so was breakfast. Also we didn't have to checkout until 11am. Great location for shopping in Cheltenham. Will stay again, would recommend.

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Thank 0700lisa
DorianCharlton, General Manager at Cheltenham Regency Hotel, responded to this review

Thank-you for your fabulous review. I am delighted that you enjoyed your stay with us. I look forward to welcoming you back next time.

Yorkshire
Reviewed 3 weeks ago

When I arrived at the hotel I was warmly received. I went to my room and was impressed with the space and facilities provided.The decor was good but needs a little 'touch up' here and there. Generally though I was impressed. The only negative point would be the duvet. It felt really heavy so maybe consider a lighter duvet for...

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Thank YorkshireTeddybear03
DorianCharlton, General Manager at Cheltenham Regency Hotel, responded to this review

Thank-you for your review and feedback. I am delighted that you enjoyed your stay with us. I take your comment on board with regards to the duvet. It is always a challenge trying to find a middle ground to satisfy everybody. Next time please do let us know as we do have different duvets available. I look forward to welcoming...

Gloucester, United Kingdom
Reviewed 3 weeks ago via mobile

Visited this friendly and well appointed hotel to attend the wake of a friend. Everything went beautifully. We were in a lovely room and the staff were friendly and efficient. Hot drinks were provided initially and then a delicious buffet. The atmosphere was relaxed and perfect for this event and any other.

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Thank TheArchers15
DorianCharlton, General Manager at Cheltenham Regency Hotel, responded to this review

Thank-you for your kind words. It was an absolute pleasure to be of service to you albeit on a sad occasion. I am delighted that we were able to provide the level of care and service for such an occasion. I hope that I have the pleasure of welcoming you back to the hotel again soon.

Basingstoke, United Kingdom
Reviewed 3 weeks ago

Stayed here after a day at Cheltenham races, the young lady on reception was very friendly and helpful,printing off a map for us and supply us with extra biscuits... Room was very clean nice having the fridge in the room. Breakfast was plentiful. Nothing was too much trouble for any of the staff Would stay again

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Thank judyputtock
DorianCharlton, General Manager at Cheltenham Regency Hotel, responded to this review

Thank-you for your fabulous review. I am delighted that you enjoyed your stay with us. I hope that you had much luck at the races! I look forward to welcoming you back next time.

Hove, United Kingdom
Reviewed 4 weeks ago

The hotel is located close to the motorway and made a convenient base for an overnight trip to Cheltenham. It is some way out of town, so my colleagues and I ended up getting a taxi into the centre for dinner, having waited quite a while for the bus to no avail. The rooms were quiet and comfortable, and the...

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Thank Ddraig_fawr
DorianCharlton, General Manager at Cheltenham Regency Hotel, responded to this review

Thank-you for your review. I am delighted you enjoyed your stay and breakfast with us. One of the advantages of being slightly out of town is being very easy to find, plenty of free parking and not having to negotiate the one way system and traffic of Cheltenham! I am surprised that there was a wait for a bus as...

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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Cheltenham Regency Hotel is conveniently located only a few miles from the centre of Regency Cheltenham, yet only minutes from the motorway network. The hotel offers 47 newly refurbished en-suite bedrooms including suites, hotel bar and restaurant offering a selection of superb food from our menu. We also have a large function room, ideal for weddings, events and business conferences which holds up to 180 people for any occasion. ... more   less 

Additional Information about Cheltenham Regency Hotel

Address: Gloucester Road, Staverton, Cheltenham GL51 0ST, England (Formerly BEST WESTERN Cheltenham Regency Hotel)
Region: United Kingdom > England > Cotswolds > Cheltenham > Staverton
Price Range: £68 - £118 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cheltenham Regency Hotel 3*
Number of rooms: 47
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Also Known As:
Regency Hotel Cheltenham
Cheltenham Regency Hotel Staverton, Gloucestershire
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Questions & Answers

Here's what travellers have asked, with answers from Cheltenham Regency Hotel staff and other travellers.
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Worth, United Kingdom
8 months ago
West Midlands
over a year ago
6 months ago

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Questions? Get answers from Cheltenham Regency Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“218 is roomy and quiet.”
 of 5 bubbles K20GBM, 26 Nov 2016 | Read review
“We had a room at the back which was fairly quite”
 of 5 bubbles judyputtock, 14 Nov 2016 | Read review
“Family suite perfect size for 4. Although 4 could sleep in king size bed.”
 of 5 bubbles Geraldine235, 2 Nov 2016 | Read review
“room 101 has a HUGE bed and bathroom”
 of 5 bubbles Afonwen8, 18 Oct 2016 | Read review
“check the beds for comfort”
 of 5 bubbles tinaf0ster, 18 Oct 2016 | Read review
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