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Cheltenham Regency Hotel

Gloucester Road, Staverton, Cheltenham GL51 0ST, England (Formerly BEST WESTERN Cheltenham Regency Hotel)
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Jet Age Museum
    1.3 mi
  • 3 star hotel
  • Free Parking
Reviewed 3 days ago
Clean and functional
Twin room 75 pounds inclusive of breakfast. Heater brought to... more
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433 Reviews from our TripAdvisor Community

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Showing 430: English reviews
Inverurie, United Kingdom
Reviewed 3 days ago NEWvia mobile

Twin room 75 pounds inclusive of breakfast. Heater brought to dining room table ; no problem Reception bar and dining staff lovely Good shower Comfortable . Good parking Easy to find Fish and chips for dinner in restaurant...totally fine .wine and main course for two 40 .. I expect clean , functional and pleasant. That's exactly what I got .

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Helpful?
Thank Blomk
West Linn, Oregon
Reviewed 1 week ago NEW

A very nice warm greeting at the front desk upon our arrival, a quick check-in and then luggage assistance to our room. Although the hotel was 'long in the tooth' it was in tip top shape, well maintained. Our room was very spacious and well appointed, comfortable is the word I would use to describe it. A large sunny dinning...

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Helpful?
Thank Donald W
Plovdiv, Bulgaria
Reviewed 2 weeks ago

We arrived late without any earlier planning. Stayed in a superior double room. It was very comfortable, warm and the bathroom is wide with big size tub and great shower that can be used as preferred. Breakfast starts early, we had the cooked breakfast which was prepared at our order. There's also plenty of space to park.

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Thank Mariana P
DorianCharlton, General Manager at Cheltenham Regency Hotel, responded to this review

Thank-you for your fabulous review. I am delighted that you enjoyed your stay with us and found our rooms comfortable. I look forward to welcoming you back to the hotel again very soon.

Reviewed 10 December 2016 via mobile

Doesn't look like much from the road or reception but lovely clean modern rooms & the breakfast is really good. Evening meal nice too. Great value hotel. Would recommend for day at the races £15-20 in taxi.

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1Thank Becky M
DorianCharlton, General Manager at Cheltenham Regency Hotel, responded to this review

Thank-you for your review. I am delighted that you enjoyed your stay with us and hope that you had some luck at the races! Although I appreciate it is not the most beautiful of buildings I am delighted that you found the rooms clean and modern. I hope that I have the pleasure of welcoming you back to the hotel...

Cheltenham, England, United Kingdom
Reviewed 8 December 2016

A group of us had dinner here only recently and were amazed at how awful the service was. Food a long time in coming and having to wait until all the orders were placed on the table. I felt sorry for the waitress as she was the only one serving, but when they brought out a convection heater to warm...

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Helpful?
Thank Patricia T
DorianCharlton, General Manager at Cheltenham Regency Hotel, responded to this review

Thank-you for your feedback. I am sorry that our service was obviously not to the standard that we would expect from this hotel. I will be looking into the matters raised with the relevant staff to find out what went wrong and why there was a delay in your food being served. On occasions when it is particularly cold outside,...

Winslow, United Kingdom
Reviewed 2 December 2016

Stayed here for one night in superior double room. Bed was huge and really comfortable. Room very clean and well equipped, shower really powerful and nice hot water. Staff friendly, breakfast excellent. Although hotel has been refurbished it did feel quite dated and could do with brightening up but don't let that put you off. Would definitely use again if...

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Thank nell S
DorianCharlton, General Manager at Cheltenham Regency Hotel, responded to this review

Thank-you for your positive review and feedback. I am delighted that you enjoyed your stay with us and our comfortable beds! We are hoping to start our next phase of refurbishment of the downstairs very soon. I look forward to welcoming you back to the hotel very soon.

Atherstone, United Kingdom
Reviewed 27 November 2016

Excellent hotel, under 3 miles form the centre of Cheltenham, close to M5 junction. Check in was quick and friendly. The room was large and well situated. The bed was large, comfortable and spotlessly clean with a practical bathroom. Breakfast was plentiful and tasted great. The only negative - inconsiderate guests being noisy in the corridor at around 2am. However,...

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Helpful?
Thank Twoscompany66
DorianCharlton, General Manager at Cheltenham Regency Hotel, responded to this review

Thank-you for your very positive review. I am delighted that you enjoyed your stay with us. I am sorry that you were disturbed by other guests. Our night porters are usually very good at ensuring all guests get to their room as quietly as possible! I hope that I have the pleasure of welcoming you back to the hotel very...

Reviewed 27 November 2016 via mobile

All I can say is well done. The greet from the 2 lovely ladies on reception on Friday eve was super. It was my wife's 40th weekend away. The ladies were trying to upgrade us they couldn't so we got to are room next minute a bottle of bubbles turned up. We went down into the bar and restaurant the...

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Helpful?
Thank Gordon H
DorianCharlton, General Manager at Cheltenham Regency Hotel, responded to this review

Thank-you for your fabulous review. I will pass on your kind words to the reception and restaurant teams. I am delighted that we were able to be of service to you on a special weekend away and hope that we welcome you back to the hotel very soon.

Perth and Kinross, United Kingdom
Reviewed 27 November 2016

£72.90 for a twin room in a decent hotel was great value! Easy to locate, plenty of free parking, spacious & clean room and comfortable bed. Bath with overhead shower, which took a little wrestling with to get the temp right. Good choice for breakfast in a pleasant dining room. Would stay again.

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Thank K20GBM
DorianCharlton, General Manager at Cheltenham Regency Hotel, responded to this review

Thank-you for your review. I am delighted that you enjoyed your stay with us and found the standard of room and breakfast to be good value. Our aim is to offer the best quality and service at the right price. Although our rates do vary on a daily basis we always aim to stay competitive and good value. I look...

Southern Wales, United Kingdom
Reviewed 20 November 2016

Couldn't fault this hotel, stayed one night. The staff friendly, rooms very clean and spacious. Evening meal in restaurant, food lovely, so was breakfast. Also we didn't have to checkout until 11am. Great location for shopping in Cheltenham. Will stay again, would recommend.

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Helpful?
Thank 0700lisa
DorianCharlton, General Manager at Cheltenham Regency Hotel, responded to this review

Thank-you for your fabulous review. I am delighted that you enjoyed your stay with us. I look forward to welcoming you back next time.

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Cheltenham Regency Hotel is conveniently located only a few miles from the centre of Regency Cheltenham, yet only minutes from the motorway network. The hotel offers 47 newly refurbished en-suite bedrooms including suites, hotel bar and restaurant offering a selection of superb food from our menu. We also have a large function room, ideal for weddings, events and business conferences which holds up to 180 people for any occasion. ... more   less 

Additional Information about Cheltenham Regency Hotel

Address: Gloucester Road, Staverton, Cheltenham GL51 0ST, England (Formerly BEST WESTERN Cheltenham Regency Hotel)
Region: United Kingdom > England > Cotswolds > Cheltenham > Staverton
Price Range: £64 - £129 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cheltenham Regency Hotel 3*
Number of rooms: 47
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Also Known As:
Regency Hotel Cheltenham
Cheltenham Regency Hotel Staverton, Gloucestershire
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Questions & Answers

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Worth, United Kingdom
9 months ago
West Midlands
over a year ago
7 months ago

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Questions? Get answers from Cheltenham Regency Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a room in the back.”
 of 5 bubbles 862donaldw, 17 Jan 2017 | Read review
“218 is roomy and quiet.”
 of 5 bubbles K20GBM, 26 Nov 2016 | Read review
“We had a room at the back which was fairly quite”
 of 5 bubbles judyputtock, 14 Nov 2016 | Read review
“Family suite perfect size for 4. Although 4 could sleep in king size bed.”
 of 5 bubbles Geraldine235, 2 Nov 2016 | Read review
“room 101 has a HUGE bed and bathroom”
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5 of 5