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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
This was our first visit to this great property and we'll definitely be back. Great location, amenities, and people...highly-recommended! We're Marriott Rewards Platinum (great program) and stay in a lot of hotels.More
Response from RICIN_12, General Manager at Residence Inn Richmond Northwest/Short PumpResponded 6 days ago
Thank you for sharing your experience at the Residence Inn Richmond Northwest/Short Pump through the Guest Satisfaction Survey.
With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met...More
I have been in the hospitality business for ten years. I worked for a few hotels in the hilton family until I found my home at an award winning Hampton Inn in VA. To say the least I know the ins and outs of the...More
In town with family for my daughter's college graduation. Hotel staff was very accomodating to our needs. Extremely welcoming and inviting. We had a number of rooms and Ms Linda Davis was very easy to work with. Plan to stay again at this hotel.More
Thank Lynn M
Response from RICIN_12, Front Office Manager at Residence Inn Richmond Northwest/Short PumpResponded 20 May 2017
Dear Lynn M,
Thank you so much for your kind review and for choosing our hotel for such a special occasion. It will be my pleasure to pass along the kind feedback to our Front Desk Supervisor Linda. We hope to welcome you back to...More
I was visiting my sister, who lives in Richmond, with two of our cousins. One cousin was sharing a room with me, the other cousin had her own room. We checked into the hotel on Tuesday, April 25. My cousin, who was not staying in...More
Response from RICIN_12, Front Office Manager at Residence Inn Richmond Northwest/Short PumpResponded 8 May 2017
Thank you for your very thorough and informative review. I am very disappointed to hear that your stay was not as comfortable as it should have been and as you stated yourself, this is not the type of service that you have come...More
Stay at many Marriott properties and quite often at Residence Inns. This one is always good - but this time, the staff were sooooo nice, I had to do a review. They juggled checkin, special requests, upgrade room changes, and phone calls with smiles and...More
1 Thank GoldenViewer
Response from RICIN_12, Front Office Manager at Residence Inn Richmond Northwest/Short PumpResponded 11 April 2017
Thank you so much for your glowing review! It will be my pleasure to share your feedback with the staff. We are so glad you enjoyed your stay and hope that you will stay with us again the next time your travel plans...More
US$132 - US$202 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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