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Residence Inn Richmond Northwest/Short Pump

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Residence Inn Richmond Northwest\/Short Pump
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190 Reviews from our TripAdvisor Community

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Showing 189: English reviews
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Cape Cod
Reviewed 2 weeks ago via mobile

Stay at many Marriott properties and quite often at Residence Inns. This one is always good - but this time, the staff were sooooo nice, I had to do a review. They juggled checkin, special requests, upgrade room changes, and phone calls with smiles and competence. The GM should clone the staff! And, the room was super clean - 2...

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Helpful?
1Thank GoldenViewer
RICIN_12, Front Office Manager at Residence Inn Richmond Northwest/Short Pump, responded to this review

Dear GoldenViewer, Thank you so much for your glowing review! It will be my pleasure to share your feedback with the staff. We are so glad you enjoyed your stay and hope that you will stay with us again the next time your travel plans bring you to the Richmond area. Warmest Regards, Colin Moneymaker Front Office Manager richmondnwfom@ih-corp.com

Exeter, New Hampshire
Reviewed 2 weeks ago

This hotel has easy on and off of I64, and it is within blocks of W Broad St. And about 10 minutes to Short Pump Town Center. We stayed for 7 nights and used it as a hub to travel the area.as such r here was a long term rate. The bed is separated from the desk, work area,sitting area,...

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Thank L9393NIrobertm
RICIN_12, Front Office Manager at Residence Inn Richmond Northwest/Short Pump, responded to this review

Dear L9393NIrobertm, Thank you so much for your kind review! I am glad to hear you enjoyed our location and the layout of the suite. We hope you will chose our location again the next time your travel plans bring you to the Richmond area. Best, Colin Moneymaker Front Office Manager richmondnwfom@ih-corp.com

Maryland
Reviewed 3 weeks ago

this hotel can be anything you want it to be; business or family. We arrived late and they had our room ready and waiting. A great breakfast. Clean rooms and good staff Convenient to major roads as well.

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Helpful?
Thank rmbj
RICIN_12, Front Office Manager at Residence Inn Richmond Northwest/Short Pump, responded to this review

Dear Rmbj, Thank you so much for your glowing review. I am glad to hear you enjoyed our convenient location, complimentary hot breakfast as well as our staff and spacious suites. It will be my pleasure to pass along the feedback to the rest of the team. Thank you for staying with us and I hope you will visit us...

North Arlington, New Jersey
Reviewed 4 weeks ago

Hotel rooms are quiet and clean with kitchen/living areas and separate bed rooms. The fitness center is tiny and not very functional but you are allowed to use a Gold's gym about 2 miles away for free.

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Helpful?
Thank Frank P
RICIN_12, Front Office Manager at Residence Inn Richmond Northwest/Short Pump, responded to this review

Dear Frank P, Thank you for your kind review. I am glad to hear you enjoyed our spacious suites as well as complimentary access to the local Golds Gym. I will pass along your kind feedback to the rest of the team and we hope to welcome you back to the hotel the next time your travel plans bring you...

Northport
Reviewed 4 weeks ago

We stayed here on a Saturday night. Sunday morning breakfast was a nightmare. I kept asking if they were going to put more food out as there was no fruit, yogurt, eggs and everything else very sparse. People were standing up eating as there was no room. If they knew they were sold out they should buy more food and...

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Helpful?
Thank Wendy H
RICIN_12, Front Office Manager at Residence Inn Richmond Northwest/Short Pump, responded to this review

Dear Wendy H, Please accept my sincerest apologies regarding your breakfast experience at our Hotel. I can assure you this is not a typical experience for us nor is it the quality you have come to expect from the Marriott brand. Rest assured your feedback will be taken seriously and if there is anything further you would like to discuss...

Glen Allen, Virginia
Reviewed 18 March 2017 via mobile

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Thank Ishan G
RICIN_12, Front Office Manager at Residence Inn Richmond Northwest/Short Pump, responded to this review

Dallas, Texas
Reviewed 8 March 2017

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Thank bdist2000
RICIN_12, Manager at Residence Inn Richmond Northwest/Short Pump, responded to this review

Winston Salem, North Carolina
Reviewed 3 March 2017 via mobile

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Thank Luvtotravel2016
RICIN_12, Front Office Manager at Residence Inn Richmond Northwest/Short Pump, responded to this review

Williamsburg
Reviewed 21 December 2016

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Thank Patrick M
RICIN_12, Front Office Manager at Residence Inn Richmond Northwest/Short Pump, responded to this review

Reviewed 9 November 2016

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Thank Drg338
RICIN_12, Front Office Manager at Residence Inn Richmond Northwest/Short Pump, responded to this review

75 photos of this hotel

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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Questions & Answers

Questions? Get answers from Residence Inn Richmond Northwest/Short Pump staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't stay here.”
bdist2000, 8 Mar 2017 | Read review
“If you want a King bed, ask the desk.”
L2761EOpatrickm, 21 Dec 2016 | Read review
“Maybe the top floor so no one walks overhead.”
pegmoo, 23 Oct 2016 | Read review
“3rd floor South side.”
680ivanf, 21 Oct 2016 | Read review
“hotel is dog friendly - request a room accordingly”
AP1108, 23 Aug 2016 | Read review
5 of 5