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    Embassy Suites by Hilton Richmond

    2925 Emerywood Pkwy, Henrico, VA 23294
    +1 855-605-0319
    Hotel website
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    03/12/2017 04/12/2017
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    US$180
    US$180
    US$180
    Traveller (121)
    Room & Suite (52)
    Dining (24)
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    755 reviews
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    Country Inn & Suites By Carlson, Richmond West at I-64
    626 reviews
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    1.2 mi
     
    Best Western Executive Hotel
    404 reviews
    #2 of 4 hotels in Henrico
    0.08 mi
     
    Overview
    • Excellent52%
    • Very good28%
    • Average11%
    • Poor6%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    3.5 Star Hotel
    All hotel details
    Offers from Embassy Suites by Hilton Richmond
    Special Offer: Double Points,Every Stay
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,054)
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    1 - 5 of 1,050 reviews

    Reviewed 6 days ago

    I highly recommend this hotel, especially if you'll take advantage of the breakfast and evening reception. The evening reception staff is really friendly and fun to be around. The breakfast is outstanding, especially the omelette station and pancakes. Can't say enough good things about our...More

    Review collected in partnership with Embassy Suites Hotels
    Thank briancJ7886WY
    Response from ESHRichmond, Director of Sales at Embassy Suites by Hilton RichmondResponded 5 days ago

    Dear briancJ7886WY- Thank you so much for your kind comments. Our staff is the heart of the hotel and it is always nice to know that clients enjoy these special people. At Embassy Suites by Hilton the Made to Order breakfast and the evening reception...More

    Hotel's Favourite
    Reviewed 2 weeks ago

    This Embassy Suites location has become our families favorite. After our very first visit they recognized us and knew our names. The staff is absolutely amazing and always so incredibly helpful. We come here several times throughout the year with our most recent visit being...More

    Thank lilmissirish78
    Response from ESHRichmond, Sales & Catering Coordinator at Embassy Suites by Hilton RichmondResponded 2 weeks ago

    Dear lilmissirish78, Thank you for your comments. We appreciate your observations and acknowledgment of our staff. We're pleased you found our food to be satisfactorily. I will share with our Food and Beverage department. Thank you for being a loyal guest. Renovations are scheduled to...More

    Reviewed 6 days ago

    We have been using the Embassy suites hotel in Richmond for years. It is always full and staff has been great. The restoration was needed and very nice. You will never stay at a more friendly hotel with any better food and staff.

    Review collected in partnership with Embassy Suites Hotels
    1  Thank Marion S
    Response from ESHRichmond, General Manager at Embassy Suites by Hilton RichmondResponded 5 days ago

    Dear Marion S, We are absolutely thrilled to be your home away from home. Thank you for your loyalty and kind words about our staff! Best Regards, Kathleen Lyons

    Reviewed 1 week ago

    I stayed at this hotel weekly for approx 2 months so I have a good feel for how well it is running. My rooms were always clean and if I had any maintenance issue I literally waited no more than 5 mins before someone knocked...More

    Thank Katherine K
    Response from ESHRichmond, Sales & Catering Coordinator at Embassy Suites by Hilton RichmondResponded 6 days ago

    Dear Katherine K, We appreciate your remarks. Thank you for acknowledging our staff member (Cornelius). Reception passes are put in rooms for digital key guests only. Echeck-ins pick up keys at the front desk which include passes. Hilton Honors members have a choice between points...More

    Reviewed 1 week ago

    This property was under major construction and not a word anywhere on Concur. In fact the property has been under renovation for over a year as explained by several staff members. A year to go. The parking was horrible and the staff blew it off...More

    Review collected in partnership with Embassy Suites Hotels
    Thank lonnien602
    Response from ESHRichmond, Sales & Catering Coordinator at Embassy Suites by Hilton RichmondResponded 6 days ago

    Dear lonnien602, We're sorry our information was not made available on that site. Measures were taken in advance to publish and notify various mediums of our multi million dollar renovations. We apologize for our staff's miscommunication. We hope you plan to return when renovations are...More

    The Westin Richmond
    755 reviews
    #3 of 82 hotels in Richmond
    0.4 mi
     
    Hampton Inn & Suites Richmond/Glenside
    768 reviews
    #4 of 82 hotels in Richmond
    0.3 mi
     
    Country Inn & Suites By Carlson, Richmond West at I-64
    626 reviews
    #24 of 82 hotels in Richmond
    1.2 mi
     
    Best Western Executive Hotel
    404 reviews
    #2 of 4 hotels in Henrico
    0.08 mi
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Breakfast included
    • Restaurant
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Dry Cleaning
    • Concierge
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Restaurant
    Details
    • Price range
    • US$156 - US$236 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 224
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Travelocity, Hotels.com, Priceline, Expedia, Orbitz, Hotwire, HotelQuickly, Cancelon, Cheap Tickets, TripOnline SA and getaroom.com so you can book your Embassy Suites by Hilton Richmond reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Henrico
    • Also Known As
    • Embassy Suites Richmond - The Commerce Hotel Richmond ,
    • Richmond Embassy Suites
    Add Photo Photos
    Traveller (121)
    Room & Suite (52)
    Dining (24)
    Pool & Beach (2)
    Hotel & Grounds (74)
    Bathroom (13)
    Business Centre & Event Rooms (12)
    Nearby
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    1.21 miles away
     
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    Ask a question
    Questions & Answers
    John O
    17 November 2017|
    AnswerShow all 7 answers
    Response from Jack M | Reviewed this property |
    I feel their parking is ample.
    0
    Votes
    Julia B
    7 October 2017|
    AnswerShow all 4 answers
    Response from ESHRichmond | Property representative |
    Hello Julia B, We are happy to assist you with options. Our chef's can prepare gluten free options. If you have more questions, please contact our food and beverage team, 804 672-8585. Thank you
    0
    Votes
    MsEtta
    2 March 2017|
    AnswerShow all 2 answers
    Response from ESHRichmond | Property representative |
    We do have reception rooms for catered events! Please contact our sales department for details. Thank you for your interest!
    0
    Votes
    Room Tips
    "I generall look for a room away from the dinging of the elevator."
    Read review
    "Ask for a renovated room."
    Read review
    "West or South sides may have somewhat better views."
    Read review
    "Ask for a renovated room facing the front of the hotel."
    Read review
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