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28/01/2018 29/01/2018
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    Embassy Suites by Hilton Richmond

    2925 Emerywood Pkwy, Henrico, VA 23294
    +1 855-605-0319
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    28/01/2018 29/01/2018
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    US$169
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    Traveller (121)
    Room & Suite (52)
    Dining (24)
    Overview
    • Excellent52%
    • Very good28%
    • Average11%
    • Poor6%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
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    Offers from Embassy Suites by Hilton Richmond
    Special Offer: Double Points, Every Stay
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    Rooms
    28 Jan29 Jan
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,080)
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    1 - 5 of 1,076 reviews

    Reviewed 2 days ago

    Extremely noisy from the clientele - bring your own pillows as these though new are the worse ever. Management didn’t,t seem to understand their customers for the weekend - most of the noise could have been handled by showing a presence and stop serving alcohol...More

    Review collected in partnership with Embassy Suites Hotels
    Thank gman8150
    Hotel's Favourite
    Reviewed 12 November 2017

    I stayed at this hotel weekly for approx 2 months so I have a good feel for how well it is running. My rooms were always clean and if I had any maintenance issue I literally waited no more than 5 mins before someone knocked...More

    Thank Katherine K
    Response from ESHRichmond, Sales & Catering Coordinator at Embassy Suites by Hilton RichmondResponded 13 November 2017

    Dear Katherine K, We appreciate your remarks. Thank you for acknowledging our staff member (Cornelius). Reception passes are put in rooms for digital key guests only. Echeck-ins pick up keys at the front desk which include passes. Hilton Honors members have a choice between points...More

    Reviewed 3 days ago

    We were visiting for a basketball tournament. The complimentary breakfast was great! The overall service was excellent. We loved the large rooms. The kids enjoyed the pool and gym. Best weekend trip! Will visit the hotel again in the summer.

    Review collected in partnership with Embassy Suites Hotels
    Thank 538maudb
    Response from ESHRichmond, Sales & Catering Coordinator at Embassy Suites by Hilton RichmondResponded yesterday

    Dear 538maudb, We're pleased you had a good experience and appreciate you comments. It's nice to know we satisfied your hotel needs. We look forward to you revisit this summer. Best Regards, Jehosheba B.

    Reviewed 4 days ago

    Not a happy camper!! For the price, I thought service, and food would've been a lot better than it was!! I would probably not be staying here again nor will I recommend it to colleagues! So disappointed!More

    Review collected in partnership with Embassy Suites Hotels
    Thank dblunt272
    Response from ESHRichmond, General Manager at Embassy Suites by Hilton RichmondResponded 3 days ago

    Dear Dblunt272, I am sorry you were disappointed and will not be recommending us to your colleagues. We pride ourselves on our service and your feedback is important to us. I am available to assist you if you would like to contact me directly at...More

    Reviewed 1 week ago

    Great one night stay for a business meeting. Amazingly comfortable bed and pillows. Nice to have a door to close off bedroom from living room. Rob makes a mean omelette and although I didn't get a chance to meet Bobby, his love of helping people...More

    Thank bdaygirl
    Response from ESHRichmond, Sales & Catering Coordinator at Embassy Suites by Hilton RichmondResponded 1 week ago

    Dear bdaygirl, Thank you for your kind words and observations. We're grateful for having an outstanding staff. Your comments will be pass on to Rob and Bobby as well as our team. We're so happy you enjoyed your hotel experience with us. Best Regards, Jehosheba...More

    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Breakfast included
    • Restaurant
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Dry Cleaning
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Restaurant
    Details
    • Price range
    • US$166 - US$236 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 224
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Priceline, Travelocity, Hotwire, HotelQuickly, Cancelon, TripOnline SA and getaroom.com so you can book your Embassy Suites by Hilton Richmond reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Henrico
    • Also Known As
    • Embassy Suites Richmond - The Commerce Hotel Richmond ,
    • Richmond Embassy Suites
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    Traveller (121)
    Room & Suite (52)
    Dining (24)
    Pool & Beach (2)
    Hotel & Grounds (74)
    Bathroom (13)
    Business Centre & Event Rooms (12)
    Nearby
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    Ask a question
    Questions & Answers
    John O
    17 November 2017|
    AnswerShow all 8 answers
    Response from Sheryl S | Reviewed this property |
    Parking is free and there are parking spaces in front behind and each side of hotel!
    0
    Votes
    Julia B
    7 October 2017|
    AnswerShow all 4 answers
    Response from ESHRichmond | Property representative |
    Hello Julia B, We are happy to assist you with options. Our chef's can prepare gluten free options. If you have more questions, please contact our food and beverage team, 804 672-8585. Thank you
    0
    Votes
    MsEtta
    2 March 2017|
    AnswerShow all 2 answers
    Response from ESHRichmond | Property representative |
    We do have reception rooms for catered events! Please contact our sales department for details. Thank you for your interest!
    0
    Votes
    Room Tips
    "I generall look for a room away from the dinging of the elevator."
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    "Ask for a renovated room."
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    "West or South sides may have somewhat better views."
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    "Ask for a renovated room facing the front of the hotel."
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