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Embassy Suites by Hilton Richmond

2925 Emerywood Pkwy, Henrico, VA 23294
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Apr 9 Apr 10
1 room, 2 adults, 0 children
Traveller (92)
Room & Suite (44)
Dining (17)
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09/04/2017 10/04/2017
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    Overview

    • Excellent50%
    • Very good28%
    • Average11%
    • Poor6%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3.5 Star Hotel
    All hotel details
    Offers from Embassy Suites by Hilton Richmond
    Offers & Announcements: STOP CLICKING AROUND
    Hotel deals
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    Rooms
    09/04/2017 10/04/2017
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    09/04/2017 10/04/2017
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    Traveller rating
    Traveller type
    Time of year
    Language
    All reviews evening reception front desk made to order omelets complimentary breakfast living room broad street business trip excellent stay hot tub great place to stay atrium richmond sinks sauna conference university
    Reviewed 2 days ago

    First I must tell you of the wonderful welcome greeting from Bobby and Annette. It is so nice to really feel welcomed and they certainly do that! It is a pleasure to stay at this hotel. They are in the middle of a huge upgrad...More

    Helpful?
    Response from ESHRichmond, Sales & Catering Coordinator at Embassy Suites by Hilton Richmond

    Dear dracula2748, Thank you for your honest feedback and acknowledgment of our staff members. I will pass on your comments. Delighted, you enjoyed your stay with us. Please come again. Best Regards, Jehosheba B.

    Hotel's Favourite
    Reviewed 16 February 2017

    This is one of our favorite Embassy Suites to visit! The staff here is AMAZING!!! Everyone is so friendly and helpful. By our second visit they knew our names when we walked in the hotel. We've stayed here roughly 6 times this past year and...More

    Helpful?
    Response from ESHRichmond, General Manager at Embassy Suites by Hilton Richmond

    Dear lilmissirish78, Thank you for your review and for being an Embassy fan! I have shared your feedback with our staff and we can't wait to see our completed transformation either! We will look forward to welcoming you back. Best Regards, Kathleen Lyons

    Reviewed 1 week ago

    Syrup all over the nightstand and telephone- which I put my phone down in. Blood all over the shower curtain- has to be changed. Random old furniture was thrown together in the room. It was old, scratched, and didn't match. Maintenance had to be called...More

    Review collected in partnership with Embassy Suites Hotels
    Helpful?
    Response from ESHRichmond, General Manager at Embassy Suites by Hilton Richmond

    Dear Christina C, We are very sorry you had a poor experience. Our apologies for the housekeeping and maintenance issues, thank you for your candid feedback. We hope you will consider returning after the completion of the renovation. Best Regards, K. Lyons

    Reviewed 1 week ago

    Great location. Great Staff. Great Facility. My only holdback is I wish the beds were Queen size and the Bath was a bit larger. Plenty of Restaurants around property. Overall very satisfied. It's a Southern Gem.More

    Review collected in partnership with Embassy Suites Hotels
    Helpful?
    Response from ESHRichmond, Director of Sales at Embassy Suites by Hilton Richmond

    Dear C4811BCbrians- So glad you enjoyed your stay and thank you for your recognition of our staff. In addition, I am happy to share with you that part of this renovation in process right now is the reconfiguration of our double suites that will include...More

    Reviewed 1 week ago

    Even with major construction going on the hotel was clean and quiet. Easy check-in/out. Comfy beds. Bathroom a little on the small side but there was an extra vanity area to help with that. The free hot breakfast was quite good and not only buffet....More

    Review collected in partnership with Embassy Suites Hotels
    Helpful?
    Response from ESHRichmond, Director of Sales at Embassy Suites by Hilton Richmond

    Dear Patricia B- Thank you for noticing that our staff is working so hard to keep the hotel in its best condition despite the massive renovation taking place. So glad you had such an enjoyable stay. The Made to Order breakfast and omelet station are...More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Breakfast included
    • Restaurant
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Restaurant
    Photos
    Traveller (92)
    Room & Suite (44)
    Dining (17)
    Pool & Beach (1)
    Nearby
    Nearby Restaurants
    Mission Bbq
    177 reviews
    .16 miles away
    Olive Garden
    86 reviews
    .19 miles away
    Around the Corner
    8 reviews
    .34 miles away
    Buffalo Wild Wings
    44 reviews
    .85 miles away
    Nearby Attractions
    Escape Room RVA
    82 reviews
    1.36 miles away
    River City Escape Room
    20 reviews
    1.37 miles away
    Enigma Escape Rooms Richmond
    31 reviews
    .29 miles away
    Lewis Ginter Botanical Garden
    1,151 reviews
    2.83 miles away
    Questions & AnswersAsk a question
    MsEtta
    Do you provide a room that will accommodate 50 people for a birthday party? If so, what is the catering cost? Several, maybe 6-8, guests will be staying at the hotel. The date is Saturday, Oct 14, 2017.
    2 March 2017|
    Answer
    Response from ESHRichmond | Property representative |
    We do have reception rooms for catered events! Please contact our sales department for details. Thank you for your interest!
    0
    Votes
    pmattel
    Hi, We are 3 people, and need a suite with a door in between the bedroom and living area
    27 September 2016|
    Answer Show all 4 answers
    Response from Mike S | Reviewed this property |
    Yes there is a door between the bedroom and the living area that has pull out sofa bed..
    0
    Votes
    Melvin B
    Do you still have the free happy hour
    24 February 2016|
    Answer Show all 5 answers
    Response from FFVaforever | Reviewed this property |
    Yes, they do .
    0
    Votes
    Room Tips
    "There are no good rooms, all are in the Construction Zone"
    C0vertCritic, 11 days agoRead review
    "A good room can be found at the nearby DoubleTree, but not at this property."
    SF G, 1 month agoRead review
    "Stay away from the S side. I was woken up at 3:00 when the dumpster was emptied. I would expect W and N and..."
    Michael K, 1 month agoRead review
    "keep away from the elevators"
    Marco G, 2 months agoRead review
    "Our room was on the 8th floor (832) and was very very quiet."
    Allstarmom4242, 4 months agoRead review
    "We stayed on 3rd floor. Slow elevator"
    Cindy S, 6 months agoRead review
    "Corner rooms away from atrium are quietest"
    Jon M, 8 months agoRead review
    "Look closely at the map to see where rooms are relevant to elevators if distance matters."
    OHWanderingProf, 8 months agoRead review
    "Get free wifi if you sign up for their free HHonors loyalty program."
    Jamie W, 8 months agoRead review
    "As it is surrounded on all sides by parking lots, room location is not a major feature at this hotel."
    spazzyjanet, 9 months agoRead review
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