Westhaven Bay
Calle de la Te 45, 38630 Las Galletas, Tenerife Spain
Full view
View all photos (416)416
360
Panoramas (11) 
Room & Suite (186)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#175 of 971 hotels in Tenerife
Location
Cleanliness
Service
Value
Travellers' Choice
Westhaven Bay Tenerife is situated on the Costa del Silencio, in the most southern point of Tenerife, running parallel to the coastline. Reina Sofia airport is only 15 minutes away by car. You can easily walk to the charming, little fishing village of Las Galletas from our resort and there is regular, public transport to take you to the larger towns of Los Cristianos and Playa de las Americas
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free internet
Pool
Bar / lounge
Bicycle rental
Diving
Kids stay free
Kids pool
Wifi
Paid wifi
Pool with view
Outdoor pool
Saltwater pool
Fence around pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Outdoor dining area
Special diet menus
Hiking
Bicycle tours
Billiards
Fishing
Patio
Table tennis
Walking tours
Board games / puzzles
Highchairs available
Strollers
Car hire
Taxi service
Foot massage
Massage
Pedicure
Solarium
BBQ facilities
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Washing machine
Show more
Room features
Additional bathroom
Private balcony
Safe
Seating area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Sofa
Wardrobe / wardrobe
Clothes rack
Laptop safe
Private bathrooms
Tile / marble floor
Kitchenette
Microwave
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Radio
Hair dryer
Show more
Room types
Ocean view
Pool view
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish, Dutch and 1 more
Location
69Somewhat walkable
Grade: 69 out of 100
136Restaurantswithin 0.75 miles
12Attractionswithin 0.75 miles
Calle de la Te 45, 38630 Las Galletas, Tenerife Spain
Name/address in local language
Getting there
Car HireSee all Las Galletas car hire
231Reviews23Q+A15Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
- 114
- 79
- 22
- 5
- 11
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
My family and I enjoyed a 9 day stay at Westhaven Bay Hotel. Our experience reveals a mix of positive and negative aspects that I wish to share through a comprehensive review, and rate at the level it deserves. Let's start with the POSITIVES: - The apartments, spacious and fully equipped, offer great value for money. - Nestled in the charming 'Costa del Silencio,' the hotel's location near the water and a short 15-minute walk from a small beach is a true highlight. - The swimming pool, coupled with a decent restaurant, creates a pleasant haven for relaxation. Now, there are also some significant DRAWBACKS to consider, especially the last one that I give details about: - The summer heat transforms the apartments into uncomfortably warm spaces, leaving my wife, son, and me struggling for restful sleep. Surprisingly, there's no provision for borrowing or renting fans to alleviate the situation. - The beds comfort leaves somewhat to be desired, whether it's the couch or the top-floor bed. Despite the apartments' overall new appearance, the quality of furnishings sometimes falls short. We even encountered a two-day inconvenience when a lock issue blocked our front door, forcing us to use the back entrance. - The initial promise of 'free parking' (on booking.com) is somewhat misleading. The limited parking spaces relative to the number of guests led to an unexpected financial burden, the STORY of which I'll recount below. STORY of parking issue : Spoiler, our parking misadventure ultimately ends with our car being towed by 'La Grua' resulting in an unforeseen total expense of 124 euros. This happened on a specific evening when legal parking spaces were scarce by 6PM. After searching, we resorted to parking in front of the residential area entrance, though illegally, with my car-sick five-year-old son in the car. My intention was to relocate the car after dinner when non-residents using the pool area would have departed. Regrettably, the car was towed before 10PM... The context behind this situation is intriguing: The hotel owner's son's wedding celebration was happening that day at the swimming pool. This celebration not only diminished the pool's accessibility but also occupied a significant portion of the parking area, almost 20%. With my car inadvertently blocking some guest vehicles parked within the residence, the hotel owner orchestrated the intervention of police and towing services. While admitting my bad parking, I couldn't help but see a fundamental conflict of interest. Prioritizing a personal event, the wedding, over the comfort of paying guests (clients to the business)…
Read more
Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We stayed at this hotel as a family of 4 . It was amazing . The view of the ocean was out of this world . The apartments were very well equipped,washing machine ,coffee machine ,kettle and toaster ! All staff were great and couldnt do enough to help us ,from the reception staff to the restaurant they were all so accommodating. Would defo go back again
Read more
Date of stay: May 2023
Value
Location
Service
Room Tip: The bus stop is so handy just a few min walk
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Debby Tenerife, Marketing at Westhaven Bay
Responded 2 Jun 2023
Thank you so much for this very kind review. We will be very happy to welcome you back. Greetings
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed as part of a group from a wonderful Charity, San Miguel Lions and When You Wish Upon a Star for Disabled Children and their families. The Hotel is truly fantastic! The apartment, a two storey - with Balcony was stunning and immaculate! Not one bit of dirt. Beds very clean & comfy and all covered with (none crinkly) mattress protectors! It’s called an ‘apartment but it’s like a house it’s HUGE! Downstairs toilet, bathroom upstairs, two bedrooms with twin singles in each. Kitchenette with all that’s needed including a washing machine. The Staff were absolutely Fantastic!! Nothing too much trouble and exceptionally friendly👍 Reception Staff had a wealth of knowledge on all activities available in Tenerife. They kindly booked the trips my son and I wanted to do and the price was the same as activity website etc. The outdoor pools are HUGE and again immaculate! There was evening entertainment on most evenings, PLENTY for kids to do, and a couple of nights singers. for the adults. Westhaven is very Family Friendly, right on the sea front and the local buses running from the end of the car park. Theres a supermarket next door with quick / private access for guests using a coded gate. Here’s the BIGGIE for Us…………. My Son has 20 life threatening allergies. The Lions Club contacted the hotel upfront to notify them. All Staff and I mean ALL STAFF (even reception staff who have no dealing with the restaurant / food) knew each and every allergy. The restaurant Staff were OUTSTANDING, they made everything so stress free which is very rare these days. It was clear the management had held a meeting with all staff prior to our arrival. Eating went very smoothly, waiters and chefs very friendly. They accommodated every food request seamlessly. They chopped and changed my sons requests without any problems, my son LOVED the banana splits! Prices were good. On the days my son struggled and couldn’t do the restaurant, again no issues, they packaged his food up as a take away. So to summarise, Westhaven is they place to go!!…
Read more
Date of stay: May 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Debby Tenerife, Marketing at Westhaven Bay
Responded 2 Jun 2023
Wauw this is amazing! We are so happy you had a great time with us. We take costumer service indeed very serious and we try to make every stay as personal as possible. We are looking forward to welcome you back next time. Greetings
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We went on this holiday with the lions club, the hotel is amazing we stayed in. It's like a home from home, shop nearby, washing machine, fridge the lot. The view is stunning! The food was amazing, really nice. My children loved it :)
Read more
Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Debby Tenerife, Marketing at Westhaven Bay
Responded 13 May 2023
Good afternoon, thank you very much for your kind words. We are very happy you and your family had such an amazing time at Westhaven Bay and you felt at home. We are looking forward to welcome you again. Greetings from Tenerife
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This review is on behalf of San Miguel de Abona Lions charity for disabled and disadvantaged children holiday project. We brought a group of five families (11 adults and 17 children of various ages) for a 9 night stay. We cannot fault the hotel or the staff. Without their co-operation our job would have been a whole lot harder. Every request we made was dealt with immediately - anything from meeting special dietary requirements to changing rooms, meals etc.. The staff have bent over backwards to accommodate us. From Nele, the manager to the waiters, everyone was wonderful (special mention to Debby and Yuri in reception). The hotel is in the most superb location with sea views and the rooms are superb. Spotlessly clean and spacious. Some of our guests said they were better than their own homes. Nele even arranged some pool parties for the children at no cost to our charity and allowed us to hold our own entertainment one evening. We cant thank everyone enough for making sure our guests had a great time…
Read more
Date of stay: May 2023
Value
Location
Service
Room Tip: There are a lot steps if you have mobility problems
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Debby Tenerife, Marketing at Westhaven Bay
Responded 2 Jun 2023
Thank you so much! We are so happy the group had a wonderful time with us. Greetings
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We had a lovely holiday our apartment was stunning staff were lovely and pool was amazing for kids will be coming again Thankyou so much see you again soon kids had the best time and me worked made and friends
Read more
Date of stay: May 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Debby Tenerife, Marketing at Westhaven Bay
Responded 13 May 2023
Good afternoon, thank you very much for your kind words. We are very happy you and your family had such an amazing time at Westhaven Bay. We are looking forward to welcome you again. Greetings from Tenerife
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stopped for a drink, price was double anywhere else. You can't pay the waiter, you have to pay at the till, they don't take notes you have to put note in a machine which in my case a 20euro note was rejected 10 times . So they don't want to display a union Jack on their menu and they don't trust their staff.
Read more
Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Debby Tenerife, Marketing at Westhaven Bay
Responded 13 May 2023
Dear guest, thank you very much for your review. We are aware of the mistake that was made with the flag. Our apologies. We will make sure on the next print it will be the Union Jack. Kindest regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent, friendly service, everything was done to make our stay comfortable and pleasant. The staff really care about their customers. The apartments were spacious, comfortable and clean. The recently refurbished apartments were superb and all of the apartments were well equipped with all you could need. The restaurant was in a beautiful setting with a wide variety of food, snacks and a la carte - you could eat there every night and still find something new on the menu. Highly recommended.
Read more
Date of stay: January 2023Trip type: Travelled with friends
Room Tip: The receptionists are really friendly, helpful and knowledgeable.
Nothing is too much effort for...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Debby Tenerife, Marketing at Westhaven Bay
Responded 13 May 2023
Good day, Thank you very much for your very nice review. We are very happy you had a good time with us and we are looking forward to welcome you again at Westhaven Bay. It is very important for us indeed that all our guests are happy and we really care very much for all of our costumers. Greetings
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This must be the best place in Costa del Silencio to enjoy a morning coffee, snack or meal, with a beautiful view across to Las Galletas and warm sunshine, or shade if you prefer. On our recent trip we visited many times and were never disappointed with the excellent quality and superb value. The highlight was the mussels that we ate one sunny afternoon, which will always linger in the memory. Would definitely recommend and hope to visit again soon.
Read more
Date of stay: November 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Debby Tenerife, Marketing at Westhaven Bay
Responded 19 Dec 2022
Thank you so much for this beautiful review! Kindest regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The apartments are very spacious and clean. Kitchen appliances, crockery, towels, all present and in good condition. Swimming pool also heated in winter. Next to the swimming pool you can participate in gymnastics twice a week. Beautiful terraces at each apartment / cottage. Several times a week free performances by artists who bring a lot of atmosphere. Then the food... Extensive menus. Breakfast: perfect; Lunch: perfect; delicious desserts in the afternoon: perfect (for a coffee + chocolate mousse + cake = only 4 euros) on Saturdays in winter: Brussels waffles; dinner: perfect. Lobster Festival, Chateaubriand Buffet; Daily menus with democratic prices. Close to the Ocean. Nice walks. No noise from cars or public transport. Bus stop 200 meters away. Bus and tram are free. Staff: cheerful, obliging, correct and very helpful. In one word: TOP!…
Read more
Date of stay: February 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Debby Tenerife, Marketing at Westhaven Bay
Responded 19 Dec 2022
Heel erg bedankt voor deze leuke en uitgebreide review! Onze beste wensen voor het nieuwe jaar en hopelijk tot binnenkort
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$77 - US$80 (Based on Average Rates for a Standard Room)
LOCATION
SpainCanary IslandsTenerifeLas Galletas
NUMBER OF ROOMS
40
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingWESTHAVEN BAY - Updated 2023 Reviews (Las Galletas, Spain)
Frequently Asked Questions about Westhaven Bay
Which popular attractions are close to Westhaven Bay?
Nearby attractions include Montaña Amarilla (0.7 miles), Canaries Plongee Tenerife (0.6 miles), and Playa Amarilla (0.6 miles).
What are some of the property amenities at Westhaven Bay?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Westhaven Bay?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Westhaven Bay?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Westhaven Bay?
Conveniently located restaurants include Pizzeria Fuoco&Pizza, Sabor Canario, and Fish Art.
Are there opportunities to exercise at Westhaven Bay?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at Westhaven Bay?
The staff speaks multiple languages, including English, Spanish, French, German, and Dutch.
Are there any historical sites close to Westhaven Bay?
Many travellers enjoy visiting Casa Fuerte (9.6 miles), Mariposa (6.7 miles), and La Fuente de los Tres Chorros (9.6 miles).
Does Westhaven Bay have any great views?
Yes, guests often enjoy the ocean view available here.