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Hotel Santa Catarina

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293 Reviews from our TripAdvisor Community

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Showing 249: English reviews
Stourport-on-Severn, United Kingdom
Reviewed 16 October 2016

Arrived 3rd October - all ok Swimming Pool unusable - no hot water 4th October informed - BY OTHER GUEST! - that the hotel was closing on 6th October (we were booked in until 14th - no-one from hotel informed us Moved by hotel to another (quite unsuitable) hotel Just been onto websites and noticed they are still taking bookings!!...

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1Thank georgemiddlemist
Lochgelly, United Kingdom
Reviewed 5 October 2016

Good location we had no problem with noise from aircrafts or the road with the doors closed hot water if you want a shower get up at 06.00 or you can kiss the idea goodby staff all very friendly and try to please breakfast edible but repetitive and boring I would go again for the location if the price is...

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1Thank Tom_The_Tailor
Carnforth, United Kingdom
Reviewed 28 September 2016

Friendly and helpful staff. Smiley Tania taught me Portuguese at reception. Spacious rooms cleaned daily. Nice pool. An excellent base for your holiday. If you want perfection then go elsewhere. If you want value for money, this is it. Obrigado Hotel Santa Catarina.

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1Thank kevandbev2016
Reviewed 28 September 2016 via mobile

Booked a weeks stay at this hotel, in all fairness paid next to nothing. I didn't have high expectations however on arrival I pleasantly surprised. Friendly staff and a clean reception area. The room was basic but adequate. Breakfast was perfectly fine each morning, albeit the same every day. The downs: no air con in the rooms, not even a...

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Thank Aeysha R
London, United Kingdom
Reviewed 25 September 2016

I am shocked and annoyed that 5 days prior to flying out to Madeira for a long awaited break i was advised this morning by Loveholidays.com that my hotel part of my holiday has been cancelled. They state that it is not their fault and they are not responsible for the cancellation, but the supplier is, who they state is...

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1Thank Bazmac15
Wem, England, United Kingdom
Reviewed 24 September 2016

The hotel is in a good location, the rooms are very spacious and cleaned daily, the breakfast was excellent, English and continental and as much as you wanted,the pool area needed a bit of maintenance, but the pool was cleaned regular, the only downside was the water situation, we had a room on the forth floor with a wonderful sunny...

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Thank Pauline E
Huddersfield, United Kingdom
Reviewed 12 September 2016 via mobile

The hotel is in a great location, close to the cafes and restaurants. It is quite dated and in need of refurbishment, but it is very clean. No air conditioning, we asked for a fan and they gave us one that started to set on fire when we plugged it in....we were already warm so decided against using it ;)...

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Thank cherrypieness
Manchester, United Kingdom
Reviewed 3 September 2016

A great hotel with staff that really look after its guests.Miguel,Tania and Bruno were so helpful during our stay.Close to bars and restaurants in Santa Cruz.Plenty of choice at breakfast.Good pool area,don't be put off by the flyover or the planes landing at the airport,the noise is minimal.If you want a chilled out and relaxing holiday,this place is for you...

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1Thank Tony H
Oban, United Kingdom
Reviewed 30 August 2016

The staff make this hotel. Yes it maybe is starting to look a bit dated but you get what you pay for. It is not 'The Ritz' by any means but the rooms are clean & comfortable. Our bathroom was amazingly spacious. The breakfasts were very good - fresh rolls, croissants, cold meat, cheese, fruit salad, hot items too (bacon,...

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Thank David M
Reviewed 29 August 2016 via mobile

Terrible hotel!!! As soon as we got there we were confused as to why it said outside the hotel that it was a 4 star hotel when it didn't look like one so when we asked a staff member she said it is actually a 3 star but it is known as a 4 star?! Does not make sense to...

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1Thank Amber S

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Golf course
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Lounge at Santa Catarina Hotel has 40 rooms, each equipped with private bathroom, TV, telefone and individual balconies. The hotel has its own bar and restaurante, reading lounge, billiard room, conference room, swimming pool and private parking garage. We are located right in the center of Santa Cruz, with the beach only 2 minutes walk from the hotel and for the golf lovers the PGA Golf course of Santo da Serra is only 15 minutes away by car. ... more   less 

Additional Information about Hotel Santa Catarina

Address: Rua Bom Jesus 22, Santa Cruz, Madeira 9100-152, Portugal
Region: Portugal > Madeira Islands > Madeira > Santa Cruz
Price Range: £29 - £210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Santa Catarina 4*
Number of rooms: 40
Reservation Options:
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Also Known As:
Santa Catarina Cruz
Hotel Santa Catarina Santa Cruz, Madeira
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Santa Catarina staff and other travellers.
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Questions? Get answers from Hotel Santa Catarina staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“beware they cancel your booking with 5 days notice”
 of 5 bubbles Bazmac15, 25 Sep 2016 | Read review
“Front to he left of the entrance.”
 of 5 bubbles 361paulinee, 24 Sep 2016 | Read review
“High floor overlooking the pool.”
 of 5 bubbles 855tonyh, 3 Sep 2016 | Read review
“ask for a fan for your room, no air conditioning”
 of 5 bubbles lolandkev, 20 Jul 2016 | Read review
“Annoying noise from external fans but they moved us no problem”
 of 5 bubbles janetl307, 17 Jul 2016 | Read review
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