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Vila Gale Santa Cruz

1,137 reviews
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Traveller (883)
Room & Suite (196)
Pool & Beach (173)
Overview
  • Excellent46%
  • Very good40%
  • Average11%
  • Poor2%
  • Terrible1%
Travellers talk about
“vila gale”(127 reviews)
“a la carte”(68 reviews)
Free Internet
Breakfast included
Air Conditioning
Beachfront
Pool
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,137)Write a Review
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All reviewsvila galeclose to the airporta la carteplanes landingairport runwayparrot showminutes from the airportflight pathlovely hotelon an all inclusive basisindoor poolcourtesy bussea viewpublic busrocky beachrelaxing holidayall inclusive drinks
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381 - 385 of 606 reviews
Reviewed 14 August 2014

Very nice modern hotel,rooms pretty standard most with ocean view,also fine view of planes landing as runway quite near.we are staying all inclusive so have to have wristband attached at all times.restaurant& staff pretty good,breakfast disappointing but evening & lunchtime menus good.entertainment disappointing likewise tv...More

4  Thank Fixerman1
Response from VilaGaleHoteis, Gerente geral at Vila Gale Santa CruzResponded 14 September 2014

Dear Guest, We always appreciate the feedback received and welcome every opportunity to improve the experience we provide our guests with, therefore we thank you for your review. We hope that we can welcome you again at the Vila Galé Santa Cruz. Best regards José...More

Reviewed 14 August 2014

I stayed at this hotel for one night with my family when our flights unexpectedly got cancelled due to a strike. The hotel is spotlessly clean, the rooms are large enough, ours had balconies facing the sea, which was a nice addition. The staff were...More

2  Thank robbret
Response from VilaGaleHoteis, Gerente geral at Vila Gale Santa CruzResponded 14 September 2014

Dear Guest, Thank very much for your review and we were very pleased to know that despite of the circumstances of your stay, you enjoyed it. Since we like all our guests to return, may I suggets you come back in other months rather than...More

Reviewed 14 August 2014

Me and my partner spent 11 nights in this hotel in the middle of July. The location is not bad, only about 5 mins drive from the airport. Santa Cruz is a lovely small old town, it is very beautiful, however after 2-3 days there...More

3  Thank AgiEsLaci
Response from VilaGaleHoteis, Gerente geral at Vila Gale Santa CruzResponded 14 September 2014

Dear Guest, We were trully sad when reading your review, because it is our aim to exceed our guests expectations. All the issues that you have mentioned will be analized in order to correct them. Thank you for your comments that will certanly help us...More

Reviewed 13 August 2014

A lovely hotel in a small town, not far from Funchal. Perfect hotel for those who are looking for a quieter holiday. The hotel is modern and clean. Food is okay, it could be better. Sunbeds are not allowed to be reserved but the staff...More

Thank UkNewTraveller
Response from VilaGaleHoteis, Gerente geral at Vila Gale Santa CruzResponded 14 September 2014

Dear Guest, It is good for us to see that we provided you a nice stay . The feed-back of our guests is very important and we hope to have you back soon with us again. Best regards José Miguel Oliveira Martins General Manager

Reviewed 5 August 2014

The hotel really did meet it's 4 star. The hotel rooms had a maid come in daily, they really exceeded what they had been asked to do. The all inclusive food was quite basic with a salad bar, pudding bar and small hot food bar....More

4  Thank keeley w
Response from VilaGaleHoteis, Gerente geral at Vila Gale Santa CruzResponded 14 September 2014

Dear Guest, Thank you for taking the time to make such a thorough description of the Vila Galé Santa Cruz which, we are plased to know, you enjoyed. We regret that some points were not up to your expectations but we hope to have you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Internet
Bar/Lounge
Spa
Breakfast included
Room Service
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room Service
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$103 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Accessible rooms
Details
Price range
US$103 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Accessible rooms
Add Photo Photos
Traveller (883)
Room & Suite (196)
Pool & Beach (173)
Dining (135)
Amenities (106)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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Pob-Bob
15 February 2018|
AnswerShow all 6 answers
Response from Mona77 | Reviewed this property |
I was there last summer, it didn't include drinks. At dinner the waiter took my drink order and at the end of my stay it was added to my bill.
1
Vote
manchesterbeano
8 September 2017|
AnswerShow all 8 answers
Response from Nigel_Y | Reviewed this property |
No, so long as you keep your wrist band on then there is no issue.
0
Votes
TravelJ0urneys
22 August 2017|
AnswerShow all 8 answers
Response from Clare Geraldine f | Reviewed this property |
Yes the buffet is quite extensive and plenty of choice. Enjoy your trip.
1
Vote
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Room Tips
"Sea view rooms overlook palm trees and the rocky beach"
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"Ask for pool or sea view. We had the mountain view, which offered good sun."
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"All rooms are good!"
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"most of the rooms are sea view"
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