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Mercure Brandon Hall Hotel and Spa Warwickshire

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Traveller (325)
Room & Suite (107)
Dining (36)
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Overview
  • Excellent40%
  • Very good34%
  • Average16%
  • Poor6%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,303)
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All reviewsprivilege roomsauna and steam roomseparate buildinglocal publovely hotelevening mealwedding partyreception staffleisure facilitieswedding receptionlovely settingrelaxing breakdecent sizesunday morningbirthday treatplenty of parkingbuffet style
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1 - 5 of 1,286 reviews
Reviewed 1 week ago

We booked this hotel, expecting something really good, but we were disappointed... The shower was not working properly....there was only 1 shampoo, 1 shower gel and 1 soap for the whole family...(4 people). We stayed for 3 nights and our sheets were not changed once......More

Thank galini99
Response from April H, Guest Relations Manager at Mercure Brandon Hall Hotel and Spa WarwickshireResponded 2 days ago

Dear galini99, Thank you for taking the time to tell us about your experience at the Mercure Brandon Hall Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Brandon Hall, we strive to...More

Reviewed 1 week ago

The staff at this hotel seem genuinely proud to work here, and with good reason. From check-in to the bar staff, they seem to go out of their way to be helpful. The hotel is well maintained with housekeepers who really seem to care about...More

Thank VeganPilot
Response from April H, Guest Relations Manager at Mercure Brandon Hall Hotel and Spa WarwickshireResponded 1 week ago

Dear VeganPilot, We very much appreciate you taking the time to share your feedback regarding your stay at the Mercure Brandon Hall Hotel and Spa Warwickshire. Thank you for your feedback, we are delighted that you enjoyed your stay. Your lovely words about all elements...More

Reviewed 2 weeks ago via mobile

We arrived on Friday afternoon and checked in at reception the young girl was obviously tired which showed in-her greeting to us . She told us to turn left then right what she forgot to tell us it was a long hike as we were...More

1  Thank Joanne D
Response from April H, Guest Relations Manager at Mercure Brandon Hall Hotel and Spa WarwickshireResponded 1 week ago

Dear Joanne D, We very much appreciate you taking the time to share your feedback regarding your stay at the Mercure Brandon Hall Hotel and Spa Warwickshire. Thank you for your feedback, we are delighted that you enjoyed your stay overall and that the team...More

Reviewed 3 weeks ago via mobile

Came for an easter get away with my family (2 children and my husband) we had booked the warwick castle deal dinner, bed, breakfast and tickets for the castle .... Sadly we only got to the dinner part. Both my children have dairy and soya...More

1  Thank Victoria R
Response from April H, Guest Relations Manager at Mercure Brandon Hall Hotel and Spa WarwickshireResponded 2 weeks ago

Dear Victoria R, Thank you for taking the time to tell us about your stay at the Mercure Brandon Hall Hotel and Spa Warwickshire. I am truly sorry for your experience during your stay at the hotel; please allow me to express my sincerest apologies....More

Reviewed 3 weeks ago via mobile

Me and my partner came here and on the first night we went for dinner.. we sat down and the waitress didn’t even ask if we wanted a drink so I had to go to the bar to get my own drinks. We ordered the...More

1  Thank Vinny F
Response from April H, Guest Relations Manager at Mercure Brandon Hall Hotel and Spa WarwickshireResponded 2 weeks ago

Dear VinnyF, Thank you for taking the time to tell us about your experience at the Mercure Brandon Hall Hotel and Spa. I am sorry that your experience within the restaurant did not meet your expectations; please allow me to express my sincerest apologies. At...More

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About
Amenities
Top amenities
Restaurant
Free Parking
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$90 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$90 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (325)
Room & Suite (107)
Dining (36)
Pool & Beach (5)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
Sammi N
6 March 2018|
AnswerShow all 3 answers
Response from jangb696 | Reviewed this property |
Hi I hope this helps Tel : 44 2476/546000 Regards
1
Vote
22 February 2018|
AnswerShow all 8 answers
Response from Richard S | Reviewed this property |
Hi, I think it is 8am,
1
Vote
Nikkie H
20 November 2017|
AnswerShow all 8 answers
Response from Dave632EUP | Reviewed this property |
I wouldn't say so for hotel rates. There is also a nice pub "the Oak" just down the road in the village. I don't recall there being much difference in price.
2
Votes
Room Tips
"Not worth the price what's so ever ,4 star not on your nelly."
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"We booked a standard room and it was lovely, clean and spacious"
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"Chosen a room near reception saving time carrying suitcase."
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"Book a Privilege room, may cost a bit more but spacious"
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