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Auckland's Waitakere Estate, Heritage Boutique Collection

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211 Reviews from our TripAdvisor Community

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There are newer reviews for Auckland's Waitakere Estate, Heritage Boutique Collection
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Showing 202: English reviews
Newcastle NSW
Reviewed 12 December 2015

My wife and I stayed one night at Waitakere Estate in December. On arrival early afternoon, we found the desk to be unattended, with loud partygoers spilling from lounge into foyer. We were asked to pay a $400 bond upfront to cover any expenses we may incur whilst staying one night. I have never experienced this before in years of...

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1Thank Novocastrians
AucklandsWaitakereEs, Owner at Auckland's Waitakere Estate, Heritage Boutique Collection, responded to this review

Thank you for your review. We are sorry thier was a misunderstanding about a "Bond", as with most other Hotels we do an authorisation on a guest credit card, not a charge. The card is only charged at the time of departure from the hotel for the actual amount due to the Hotel. All of our Deluxe Rooms are currently...

Mt Eliza, Australia
Reviewed 29 November 2015

We had an amazing cityview, looking out onto the stunning Waitakere ranges. The stay, room and feel of the place was great. Our only issue... We had heard so much about the degustation menu at the Estate's restaurant. We booked the dinner well in advanced for, so when we were told we couldn't order the degustation because we hadn't pre...

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Thank Romy N
AucklandsWaitakereEs, Owner at Auckland's Waitakere Estate, Heritage Boutique Collection, responded to this review

Thank you for your review. We will be reviewing our menu availability to ensure our Degustation menu is available to our diners coming into the Restaurant prior to 7.30pm.

Hamilton, New Zealand
Reviewed 25 November 2015

Lovely old hotel. Tastefully renovated. Great views from the very quiet rooms. Pleasant and helpful staff with good local knowledge. Great dining options for dinner and breakfast and very good food and wine choices.

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Thank Denis-Caron
AucklandsWaitakereEs, Owner at Auckland's Waitakere Estate, Heritage Boutique Collection, responded to this review

We appreciate your review and are pleased you enjoyed your stay at Auckland's Waitakere Estate. Our dedicated team of Chefs are continually creating exciting menu choices for our guests.

Reviewed 17 November 2015 via mobile

Amazing location Rooms are spacious and we had a view over the pool area Very quite and relaxing Great lounge area to relax and read Great friendly service nothing is too much Opted to have dinner there as well The view was amazing over Auckland city The food was out of this world The best meal we've ever had Highly...

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Thank AmeliavdBerg
AucklandsWaitakereEs, Owner at Auckland's Waitakere Estate, Heritage Boutique Collection, responded to this review

Thank you for your review and we appreciate your feedback about our greeat teams service and our restaurant meals.

Hamilton, New Zealand
Reviewed 16 November 2015

We visited on a Sunday using the Beat the Blues package for $295 set 3 course dinner, accomodation and cooked breakfast. The hotel is set in a great elevated postion and the gardens are superb, but I guess from what we had read we were expecting more. Rooms were a good size and the bathrooms had obviously recently been upgraded...

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Thank Kiaoraall
AucklandsWaitakereEs, Owner at Auckland's Waitakere Estate, Heritage Boutique Collection, responded to this review

We appreciate your feedback. Our Deluxe Rooms are currently being refurbished so we will take note of your comments re wine glasses etc. We have a great team and a high level of customer service at our Hotel and if ther are any issues or meal items not to a customers liking they are happy to address them on the...

Vancouver, Canada
Reviewed 13 November 2015 via mobile

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Thank Roam2Eat
AucklandsWaitakereEs, Owner at Auckland's Waitakere Estate, Heritage Boutique Collection, responded to this review

Los Angeles, California
Reviewed 11 November 2015

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Thank mikellh
AucklandsWaitakereEs, Owner at Auckland's Waitakere Estate, Heritage Boutique Collection, responded to this review

Auckland Region, New Zealand
Reviewed 26 September 2015

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1Thank k1f1
AucklandsWaitakereEs, Owner at Auckland's Waitakere Estate, Heritage Boutique Collection, responded to this review

Brisbane Region, Australia
Reviewed 25 September 2015

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Thank Janette D
AucklandsWaitakereEs, Owner at Auckland's Waitakere Estate, Heritage Boutique Collection, responded to this review

Essex, United Kingdom
Reviewed 12 September 2015

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2Thank Roy and Sarah C
AucklandsWaitakereEs, Owner at Auckland's Waitakere Estate, Heritage Boutique Collection, responded to this review

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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Pool
  • Restaurant
  • Room Service
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Questions & Answers

Here's what travellers have asked, with answers from Auckland's Waitakere Estate, Heritage Boutique Collection staff and other travellers.
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Omokoroa Beach, New Zealand
2 months ago

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Questions? Get answers from Auckland's Waitakere Estate, Heritage Boutique Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor, away from dining room and function rooms, as you may be kept awake from staff clearing up function rooms.”
 of 5 bubbles KiwiGs, 25 Mar 2017 | Read review
“Room 1 is the best- two windows- one a view into the city, the other into the bush”
 of 5 bubbles BMoniqueB, 13 Feb 2017 | Read review
“Go somewhere else”
 of 5 bubbles Kiwidemon, 30 Jan 2017 | Read review
“The deluxe rooms have been upgraded and are suitable for singles or doubles. Plan to dine out, though maybe my review will make a diff?”
 of 5 bubbles Mamabr, 4 Jan 2017 | Read review
“Room 1 is right next to the dinning room, second floor and great view.”
 of 5 bubbles Strez13, 11 Dec 2016 | Read review
5 of 5