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Holiday Inn Express Madrid-Rivas

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Traveller (81)
Room & Suite (39)
Dining (11)
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Overview
  • Excellent14%
  • Very good40%
  • Average29%
  • Poor14%
  • Terrible3%
Travellers talk about
AMENITIES
Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Family Rooms
Multilingual Staff
Wheelchair access
3 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (271)
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All reviewsparque warnerbudget hotelsminutes walk awaycold meatsrooms are smallcity centremotorwayvalenciametro
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1 - 5 of 46 reviews
Reviewed 13 February 2018

We used the hotel as it was convenient for a family event. It is a modern hotel just off the A3 highway as you leave Madrid for Valencia. The rooms are small and basic but very clean, warm and comfortable (it was very cold when...More

Thank David B
Response from DirectoraRivas, Director General at Holiday Inn Express Madrid-RivasResponded 14 February 2018

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Gemma López General Manager

Reviewed 1 November 2017

I stayed in this hotel last week on business. I found it to be a basic hotel that I would say was suitable for a one night stay. Breakfast was nothing to get excited about and for evening meals, there is a shopping complex about...More

Thank tomcrown1984
Response from DirectoraRivas, Director General at Holiday Inn Express Madrid-RivasResponded 2 November 2017

Thank you for taking the time to share your commentis with us. We do hope to have the opportunity to welcome you back in the future if you need to stay again in the area. Sincerely, Gemma López General Manager

Reviewed 29 October 2017

Had to stand and wait literally 10mins for 3 people to be checked in before us. Cannot understand why in the UK budget hotels where you have precooked check you in far more quickly. Spanish systems very ‘clunky’. Lady on reception very pleasant and professional,...More

Thank Alison P
Response from DirectoraRivas, Director General at Holiday Inn Express Madrid-RivasResponded 30 October 2017

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome...More

Reviewed 15 October 2017 via mobile

We picked this hotel as normally a Holiday Inn are good. This hotel we had stayed in some 5 years ago as we had visited the Warner theme park and we thought we would go again so we reserved the same hotel. Its easy to...More

Thank Paul G W
Response from DirectoraRivas, Director General at Holiday Inn Express Madrid-RivasResponded 23 October 2017

Thank you for your candid review. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that you can see...More

Reviewed 5 July 2017

The hotel was a little further from Madrid central than I thought, about a 15' bus ride to get in close enough to catch the metro (Calle Conde).. The hotel rooms were clean, small European style. Nice big eating area where the family and I...More

Thank stuart T
Response from DirectoraRivas, Director General at Holiday Inn Express Madrid-RivasResponded 7 July 2017

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,...More

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About
Amenities
Top amenities
Free Parking
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Dry Cleaning
Business Centre with Internet Access
Details
Price range
US$76 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$76 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (81)
Room & Suite (39)
Dining (11)
Questions & Answers
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Teresaclaydon
19 January 2016|
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Response from Uktaximan_10 | Reviewed this property |
Sorry had no dealings with the airport or cab companies as we were travelling by car from north to south Spain.
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Room Tips
"Choose a hotel closer to Madrid city centre"
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"have to get transportation to go anywhere.. not much in walking distance but a Burger King, Aldi's..."
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"Ask for a room as far from the reception as possible! Best of all, don't stay in this hotel"
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"Get breakfast before the coach parties fill up the dining area."
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