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The price you found is 10% lower than this hotel's average rate of US$82/night.
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
When we arrived and checked in we were given a room that stank of smoke, so we asked for another room and were given the room 105 (20 steps away from the reception). The room and bathroom had hairs on the floor everywhere - it...More
Response from DirectoraRivas, Director General at Holiday Inn Express Madrid-RivasResponded 3 weeks ago
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Rivas.
I would like to start by apologizing to you for the inconveniences you faced during your stay.
We strive to make each stay as pleasant...More
We arrived mid-afternoon and the reception staff were very helpful as none of us spoke a word of Spanish.
The rooms are clean, facilities in the room are all functioning. Beds are well made.
Breakfast was from 7.30-10.30am. The usual cereals, tea, coffee, toast, croissants...More
Response from DirectoraRivas, Director General at Holiday Inn Express Madrid-RivasResponded 12 April 2017
Thank you for taking the time to let us know your comments about our hotel, services and staff. We are pleased to know you found our hotel pleasant.
We hope to welcome you back in the near future.
Reason for booking was the close proximity to motorway links and this proved to be the perfect choice for that. Room was of the standard expected for an overnight business stop and the same applies to the breakfast which made for a good value for...More
Response from DirectoraRivas, Director General at Holiday Inn Express Madrid-RivasResponded 23 May 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Typical holiday inn style hotel. English speaking staff made life easier. Checked in during the middle of the night, and the staff arranged for a local pizza place to deliver us some food which was a nice touch.
Clean rooms, decent continental breakfast and lots...More
Response from DirectoraRivas, Director General at Holiday Inn Express Madrid-RivasResponded 17 May 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
This hotel is not better or worse than he average Holiday Inn Express hotel in Spain: not that clean (especially dishes in the breakfast room), rather old and some pieces in urgent need of renovation (such as shower head in the bathroom).
At usual prices...More
Response from DirectoraRivas, Director General at Holiday Inn Express Madrid-RivasResponded 5 May 2017
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome...More
US$75 - US$223 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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