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URH Palacio de Oriol Hotel

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URH Palacio de Oriol Hotel
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383 Reviews from our TripAdvisor Community

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Showing 52: English reviews
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saltburn by the sea
Reviewed 2 weeks ago

After reading other reviews of a suitable place near the ferry terminal booked this. Great location a wal out on an evening on the promenade was most welcome and pleasant after driving from Portugal. Rooms good had a room with balcony and minutes to ferry terminal next morning. Underground parking which was a bonus

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Helpful?
Thank vampira22
Palacio de Orio... U, Gerente at URH Palacio de Oriol Hotel, responded to this review

Good evening: First of all to thank you for your interest in URH Palacio de Oriol for your stay, we will try to maintain and improve day to day our services and facilities. Best regards,

Reviewed 6 March 2017

We have just come back from 4 days (3 nights) at the URH Palacio de Oriol Hotel where we had a very enjoyable stay. We had a large superior room on the third floor which was very comfortable The Hotel is clean and the staff very helpful. Santurtzi is an interesting town with many good cafes and bars serving fabulous...

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Helpful?
Thank redchilly94
Palacio de Orio... U, Gerente at URH Palacio de Oriol Hotel, responded to this review

Dear guest: First of all to thank you for your interest in URH Palacio de Oriol for your stay, we will try to maintain and improve day to day our services and facilities. Best regards,

Reviewed 5 February 2017 via mobile

So i was her for Work, all in all the room was okay , clean and big , yes the Inventary is not the new but it works and does the job, the train is the real pain, and i coud hear my neighbur snorring. The Staff is friendly , special thx to Paco real friendly Bartender he also can...

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Helpful?
Thank Roady O
Whitstable, Kent
Reviewed 30 January 2017

We booked as last night before our ferry crossing to the UK ! It is an impressive building if at the far "end of town". It has a garage and we were not expecting too much but were delighted with what we got. An upgraded room with a huge balcony (sadly it was February). Pleasant furnishings and layout with absolutely...

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Thank davjill
Palacio de Orio... U, Gerente at URH Palacio de Oriol Hotel, responded to this review

Good evening, First of all thank you for choosing URH Palacio de Oriol for your stay and secondly thank you for your positive words. As for the restaurant service, we work to improve the service day by day to offer a better services for our customers. Best regards,

Frankfurt
Reviewed 3 January 2017 via mobile

We chose this hotel because we wanted to avoid busy Bilbao and stay by the sea. Unfortunately there was not much of a panorama (admittedly, it did not help it was raining half the time) and a train line just underneath the hotel. Having said that, we did not notice any noise unlike other reviewers. The hotel itself is clean...

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Helpful?
Thank Niko P
Palacio de Orio... U, Gerente at URH Palacio de Oriol Hotel, responded to this review

Good evening, First thank you for choosing URH Palacio de Oriol for your stay and secondly thank you for the comments because we take them constructively, it always helps to improve and to see things from different perspectives. As for the breakfast buffet service, we work to improve the service day by day to offer a better services for our...

London, United Kingdom
Reviewed 23 November 2016

We have just come back from a 2 night break at this lovely hotel and it was a fantastic experience from beginning to end. The hotel is located right on the beach perfect for when the weather is warm, the rooms are very luxurious and the breakfast was very good. Cannot fault staff service and they also offer a shuttle...

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Helpful?
Thank Adam D
Palacio de Orio... U, Gerente at URH Palacio de Oriol Hotel, responded to this review

Good evening, Thank you for your positive words, we hope to see you soon. Best resgards,

Caldes d'Estrac, Spain
Reviewed 13 November 2016

I loved this hotel. It´s a beatiful building, with nice rooms and nice staff. However the location (right beside the train station) makes all their efforts worth half of it. If you don´t mind the noise, it´s a great hotel.

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Thank LOURDES T
Palacio de Orio... U, Gerente at URH Palacio de Oriol Hotel, responded to this review

Good evening, First of all thank you for your interest in URH Palacio de Oriol for your stay. Thank you for your positive words. Standard rooms are located to the sea and in the same way to the train. These rooms are soundproofed and with the approval of the Basque Government rules, but that does not remove, so this residual...

Lisbon, Portugal
Reviewed 2 November 2016

Upon arrival (around mid-night), we had the first difficulty which was to get something to eat. Hotel Restaurant closed, room service closed, bar closed. No option nearby the hotel. My thanks to Paula which did everything to help us. Room (503) was very quiet until 5.00 am when the train starts. Also it can be a little noisy if there...

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Helpful?
Thank Cristovao1979
Palacio de Orio... U, Gerente at URH Palacio de Oriol Hotel, responded to this review

Good evening, First of all thank you for choosing URH Palacio de Oriol for your stay and secondly thank you for the comments because we take them constructively, it always helps to improve and to see things from different perspectives. Our restaurant is open from 13:30h to 15:30h for lunch and from 20:30h to 23:00h for dinner. Between this timetable...

Hothfield, United Kingdom
Reviewed 20 October 2016

I made a reservation for a superior room as this is a pet friendly hotel. On arrival I was told we could have the room but the dog would have to sleep in the car. This is totally unacceptable to me so we had to accept a standard room on the lowest floor at ground level. Just a matter of...

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Helpful?
Thank Anthony W
Palacio de Orio... U, Gerente at URH Palacio de Oriol Hotel, responded to this review

Good evening, First of all thank you for choosing URH Palacio de Oriol for your stay and secondly thank you for the comments because we take them constructively, it always helps to improve and to see things from different perspectives. Our first floor is available for small dogs but you have to inform about this when you make the reservation...

Faringdon, United Kingdom
Reviewed 20 September 2016

We stayed here as a family for one night in two double rooms. We chose this hotel as a) it looked great b) it was a very good price c) it had two singles (for the kids) and d) it was near the ferry. On check-in we were pleased to find that breakfast for the four of us was 16...

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Helpful?
Thank faithpig
gerente_urh, Gerente at URH Palacio de Oriol Hotel, responded to this review

Dear faithpig, thanks for your comments.

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Located in a charming historic building from the 20th century, URH Palacio de Oriol is an elegant 4 star hotel. In Santurtzi (15km from Bilbao), a unique hotel, with great views over El Abra Bay. The building, converted into a hotel in 2003, maintains the allure of the old days, and holds an impressive open-air terrace, plus the old chapel. URH runs the hotel since May 2014. Strategic location: Portugalete is just 1km away, beach 2km, Getxo 5km, Bilbao 15km, airport 23km. Subway to Bilbao or Plencia, Peñota Station, 500m. URH Palacio de Oriol counts with the most amazing terrace, bar, and El Palacio restaurant. Basque gastronomy with a modern touch, km0 and local products which guarantee a healthy food offer. Free wifi, private parking, TV in the bar, and clear meeting rooms from 40-500m2, all exterior with natural light and good views... the right place for your events. Come and visit us. What are you waiting for?. ... more   less 

Additional Information about URH Palacio de Oriol Hotel

Address: Av. Cristobal Murrieta 27, 48980 Santurtzi, Spain (Formerly NH Palacio de Oriol)
Region: Spain > Basque Country > Province of Vizcaya > Santurtzi
Price Range: £55 - £103 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — URH Palacio de Oriol Hotel 4*
Number of rooms: 88
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Also Known As:
Nh Hotels Santurtzi
Nh Hotel Santurtzi
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Questions & Answers

Here's what travellers have asked, with answers from URH Palacio de Oriol Hotel staff and other travellers.
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Questions? Get answers from URH Palacio de Oriol Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose non-smoking floors”
LourdesBcn70, 13 Nov 2016 | Read review
“Lobby level and under can be noisy with the lobby and the train.”
Cristovao1979, 2 Nov 2016 | Read review
“Don't bother go elsewhere”
sjk0658, 14 Sep 2016 | Read review
“Ask for room 502 or similar. It comes with a large balcony and great view”
581grahamh, 5 Sep 2016 | Read review
“The rooms facing the railway station so when a large train is passing by, you can hear it”
martinbJ212DX, 25 Jul 2016 | Read review
5 of 5