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URH Palacio de Oriol Hotel

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Traveller (367)
Room & Suite (114)
Dining (82)
Overview
  • Excellent22%
  • Very good36%
  • Average25%
  • Poor8%
  • Terrible9%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (511)
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Traveller rating
18
22
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5
8
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LanguageEnglish
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18
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Show reviews that mention
All reviewsferry terminaltapassecure underground parkingnext morningbooked this hotelold buildingtwo nightstoasted sandwichjuicehotel is locatedcannot faultinteresting townmenu del dialoved this hotelterracebilbaodrive
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1 - 5 of 65 reviews
Reviewed 22 November 2017

From the picture, I expected a charming hotel. From the outside all ok but my room was on the bad side. View to the railway station with trains passing since 6 am. Also bad odor in the room. The positive aspect was the breakfast: diversified,...More

Thank Elisabeth A
Response from Palacio de Orio... U, Gerente at URH Palacio de Oriol HotelResponded 23 November 2017

Good evening Elisabeth, First of all thank you for your interest in URH Palacio de Oriol for your stay. Standard rooms are located to the sea and in the same way to the train. These rooms are soundproofed and with the approval of the Basque...More

Reviewed 10 November 2017 via mobile

Have spent a week (Monday to Friday) as had to attend business matters at Bilbao. Hotel is cozy, room is quite (although a train station is near by) and wi-fi is really very good! Have had breakfast which more than acceptable as well as dinner...More

Thank TASOS G
Response from Palacio de Orio... U, Gerente at URH Palacio de Oriol HotelResponded 13 November 2017

Good evening: First of all to thank you for your interest in URH Palacio de Oriol for your stay, we will try to maintain and improve day to day our services and facilities. Best regards,

Reviewed 1 November 2017

The hotel was easy to find, with secure underground parking (additional 15€) and ideal to stay en route to the ferry terminal. It is literally a 10 minute drive away so location is ideal. It is a very grand looking hotel, the room was clean...More

Thank Karen R
Response from Palacio de Orio... U, General Manager at URH Palacio de Oriol HotelResponded 2 November 2017

Good evening Mrs Karen R, Thank you for your review. We are glad for your nice stay, we hope to see you soon. Best regards,

Reviewed 7 September 2017 via mobile

Spent a sleepless night in a room which smelt awful owing to the mould growing along the bottom of the curtains. We asked to be moved to another room but none available. Overpriced, unpleasant and no recompense offered for having to stay in a dirty,...More

Thank 654SheilaH
Response from Palacio de Orio... U, General Manager at URH Palacio de Oriol HotelResponded 14 September 2017

Good evening, First of all thank you for your review. We are sorry for the inconveniences. Please, contact us in our e-mail, we will study your experience. Best regards,

Reviewed 16 August 2017 via mobile

Definitely recommend this lovely hotel. We made the wise decision to go for a luxurious room. Costs a bit more, but you get a great room with a big bed and ditto balcony in return. Breakfast is nice, standard Spanish with fresh fruit. Minibar is...More

Thank Anne_MarieF762
Response from Palacio de Orio... U, General Manager at URH Palacio de Oriol HotelResponded 14 September 2017

Good evening Mrs Anne, Thank you for your review. The palace structure makes our car park have characteristics compatible with the building, many times different from what we are accustomed. Greetings,

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About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$71 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$71 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (367)
Room & Suite (114)
Dining (82)
Amenities (101)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
Questions & Answers
Ask a question
patricianovakcall
26 June 2016|
AnswerShow all 3 answers
Response from gerente_urh | Property representative |
Dear Patrician, our hotel has all the services adapted for use with a mobility scooter. We have also adapted rooms, in order to offer you a confortable room. the ramp is situated in the restaurant entrance, where you can... More
1
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Google Translation
FreWil
1 June 2016|
AnswerShow all 2 answers
Response from gerente_urh | Property representative |
Dear FreWil, our recepction is open 24 hours, but it's better if you advise us before. We offer also a cold dinner in this cases, in order to be sure that you going to eat something. In case you want cold dinner, please... More
0
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Google Translation
FreWil
27 May 2016|
Answer
Response from gerente_urh | Property representative |
Dear FreWil, The easier way to arrive is by taxi. In case you prefer public transport you can choose between metro or bus, but in both cases you must go from aiport to main station by shuttle, and then take the metro to... More
0
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Google Translation
Room Tips
"Better to ask for higher floors to avoid train's station noice"
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"Choose non-smoking floors"
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"Lobby level and under can be noisy with the lobby and the train."
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"Don't bother go elsewhere"
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