Occidental Alicante
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Occidental Alicante

Calle Tomas Lopez Torregrosa 11 Num. 7-9, 03002 Alicante Spain
Traveller (54)
OAL ROOM
Room & Suite (58)
OAL INT
Dining (11)
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£118
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About

4.5
#3 of 59 hotels in Alicante
4.7 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Centrally Located
City View
Languages Spoken
English, French, Spanish
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Breakfast available
Airport transportation
Baggage storage
Concierge
24-hour check-in
24-hour front desk
Street parking
Wifi
Breakfast buffet
Breakfast in the room
Vending machine
Taxi service
Dry cleaning
Laundry service
Room features
Blackout curtains
Desk
Safe
Telephone
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms

Location

Calle Tomas Lopez Torregrosa 11 Num. 7-9, 03002 Alicante Spain
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Alicante Airport
San Javier Airport
43.4 mi
See all flights
312Reviews5Q+A6Room tips

Reviews
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Detailed Reviews
P. A. wrote a review Aug 2020
1 contribution
5.0 of 5 bubbles
We chose this hotel because of its location in the centre of Alicante, very convenient as the beach and restaurants are walking distance from it -the market is actually 2min away. Every member of the staff made us feel welcomed and helped out whenever we needed. The room does not just looked great but the bed was actually super comfy and the A/C came very handy as it was really hot outside.
Breakfast buffet was my favourite as it had a lot of different stuff to choose from plus it was included in the price of the room, great deal! I would absolutely recommend.
Read more
Date of stay: July 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Miguel Solera, Director General at Occidental Alicante
Responded 3 Aug 2020
Dear guest, thank you for choosing Barceló Hotels, especially the Occidental Alicante during your vacation in town. It is a great pleasure to know you had a wonderful stay with us. Thank you very much for giving us all this positive feedback about the location, bed (brand new), services and staff. We will forward it to our entire team for them to know. We are also happy to read that you enjoyed the O!Breakfast. Nowadays is a must to start the day full of energy. On behalf of my whole team, we would love to see you again in our Hotel Occidental Alicante, just let me know to greet you personally. With best regards, Miguel Solera Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Clarence wrote a review Dec 2022
Wakefield, United Kingdom951 contributions831 helpful votes
5.0 of 5 bubbles
A really good stay! This hotel is in a really convenient location, just on the road opposite the Mercado, and at the top of The Rambla - lots of restaurants and bars within easy walking distance, as well as the beach, castle, museums and shopping centre.

Yes the rooms are small, but we don’t go on a city break to Alicante to sit in a hotel room, and it was plenty big enough for the two of us, plus had room to store luggage and clothing.

The room was serviced and cleaned daily with clean towels, and bedding if you requested it. The staff always said hello when we passed by the reception, and were helpful upon checking in.

We had no problems with noise at all, and slept very well…. In fact we questioned laughingly if we were the only people about!

We didn’t opt for breakfast, as there are so many cafes and restaurants in the area, we’d rather try different things every day. The lobby had a small shop with coffee for €2 - there are no tea of coffee making facilities in the room.

All in, it was a very pleasant stay - the rooms seem to be newly decorated … I think there are tiny issues like stains on the wall near the sink, and maybe tiles need to be added to stop them getting any worse, and there is only a small bin in the bathroom, but these are minuscule things, and did not affect our stay at all.

We would definitely stay here again, it was a great stay!
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Occidental Alicante
Responded 15 Dec 2022
Dear Claire, We appreciate that you took the time to share your experience with us. It's great to know that our location was so convenient for your needs. Moreover, we welcome your kind mention of our team members, and are pleased they helped make your stay enjoyable. We are also delighted to know that your room met your expectations. Our team are on hand for anything you might need, please don't hesitate to let us know if anything is missing. However, we regret to read of the issues with your bathroom and have noted your comments for future improvements. We look forward to the pleasure of welcoming you back on future occasions. Best regards, Belén Ibarra Guest Experience
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Matthew20212021 wrote a review Aug 2021
1 contribution
5.0 of 5 bubbles
Our stay at the Occidental Hotel was simply incredible! The hotel has a perfect location: right in one of the main streets. The rooms are soundproof, so you won't hear any noise from the streets or from neighbours. The daily breakfast offers a great variety of all kinds of food. A part of it varies per day. The hotel staff is very nice and polite. They will answer every question/request you give them. We would definitely recommend staying at this hotel!
Read more
Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: July 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Propriétaire at Occidental Alicante
Responded 10 Aug 2021
Dear Matthew, Thank you for this great review. We are glad that you had a pleasant stay with us and that our hotel met your expectations. It’s rewarding to receive your positive feedback about the friendly and professional service you received from our team members who always aim to deliver the best experience possible to all our guests. All of the team look forward to seeing you again in the future. Best regards Belén Ibarra Guest Experience
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billgerrycampello wrote a review Dec 2020
Alicante, Spain152 contributions107 helpful votes
4.0 of 5 bubbles
If you are looking for a clean, modern, safe, good value, centrally located 4 star hotel in Alicante, then look no further. We are on our third visit in as many months. The rooms are well appointed with HUGE beds and all the facilities you would expect in a hotel of this rating. The staff are, without exception, very friendly yet professional and their attention to detail in respect of covid safeguards is very reassuring. The breakfasts have something for everyone and are great value.For a weekend (or why not midweek) break in this lovely city with its many attractions I think we have discovered the perfect base- a real gem!
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Date of stay: December 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Timetotravel.60 wrote a review Apr 2024
Norfolk, United Kingdom173 contributions83 helpful votes
4.0 of 5 bubbles
We had a very good stay at the Occidental Alicante and wouldn't hesitate to stay here again the next time we are in Alicante. The location of the hotel is very good, about a 10 minute walk to the Marina, 10 minutes to the Old town and Castilla Saint Barbara, 5 minutes to the Central Market and 5 minutes to the Tram Line 1 station (Benidorm Line) There are a number of cafes and bars very close to the Hotel. We chose not to have breakfast, however, it did look and smell good. If you choose not to have breakfast there are ample cafes located near the hotel.
The Hotel is located in a narrow road in the Centre of Alicante, all the staff were very friendly and helpful. The foyer is clean and comfortable and offers space to sit and relax, there isn't a bar at the Hotel. The rooms whilst not large are still a reasonable size, offering very large, very comfortable beds. The shape of the rooms are not standard, so it is a bit of pot luck to the bed positioning and how large the window is. The room we had 508 was very quiet, clean and comfortable and both myself and my husband had a good nights sleep. The rooms are cleaned each day and you can have your towels changed daily if you wish. The shower in the bathroom is very large and the bathroom is fairly spacious. There are sockets on each side of the bed and USB charging points on the dressing/desk table. My only disappointment with the room is that there is not a kettle for tea and coffee, however, you can purchase a coffee from the foyer coffee machine for 2€. There is a safe in the room and also a fridge.
Read more
Date of stay: April 2024
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Occidental Alicante
Responded 3 weeks ago
Dear Guest, We appreciate that you took the time to share your experience with us. We regret to hear that the absence of a kettle in your room did not meet your expectations. Our O!Market service is available for a variety of drinks and snacks, which many of our guests find convenient. However, we understand the comfort a kettle can provide and will take your feedback into consideration for future improvements. It is delightful to learn that the hotel's central location greatly contributed to the enjoyment of your stay, offering easy access to the Marina, Old Town, Central Market, and the Tram Line 1 station. We are also pleased to note that the variety of nearby cafes and bars enhanced your experience. Your recognition of the room comfort and cleanliness is highly appreciated, as we strive to provide a welcoming and well-maintained environment for our guests. Furthermore, the staff at Occidental Alicante takes great pride in offering friendly and helpful service, and it is rewarding to know that this was a highlight during your visit. We hope to welcome you back. All the best. Rocío López, Reception Department.
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juls21 wrote a review Jan 2023
Birkenhead, United Kingdom161 contributions147 helpful votes
3.0 of 5 bubbles
We had a 5 night stay at this hotel and whilst the location was good (a short walk down to the main restaurants and the front) there were a few things that to me felt like it should be a 3 star. Firstly, there were no tea/coffee facilities in the room, there is a machine in the lobby and you can get a coffee or tea there for 2euros but it is the inconvenience of having to go down to get this when all you fancy is a coffee or tea when you wake!
The hotel is very easy to get to from Alicante airport, we took a bus on level 2 out of Alicante airport; head down to the end and you will see a number of different bus shelters with various locations (Alicante, Benidorm etc) you pay on the bus by card and it is 3.85 euros per person (you have to wear a mask). The bus takes about 40 minutes and you need to stay on the bus until it heads onto a sort of flyover with the castle on your left, once the bus has gone around the castle you will end up on a dual carriageway and if you look for the Eurostars Lucentum hotel on the left, this is where you need to get off. Cross over the dual carriageway and turn left, head up 2 or 3 streets and the hotel is on the right hand side.
Unfortunately, we needed to change rooms 3 times in our 5 night stay! The first room albeit nice and large with a lovely, clean large bathroom (no baths in any of the rooms just showers which are great) the room smelt so strongly of smoke, not the hotels fault, this is obviously down to some inconsiderate people who think its ok to smoke in a non-smoking facility! Anyway staff on reception were very helpful and moved our room and again whilst the room was very clean, it was smaller than the first with a smaller bathroom but unfortunately it was at the front of the hotel and was very noisy throughout the night; traffic seems to head down this road into the main part of town and it did not stop. Again, staff were lovely and moved our room to 704 which was a room at the back of the hotel and smaller again, however, the bathroom was bigger (so a bit of inconsistency in the room/bathroom sizes). I felt like Goldilocks - the third was perfect or so I thought until I nearly suffocated with the heat during the night! The room was absolutely stifling, we had a very small narrow window which we had to keep open all night thankfully as at the back of the hotel it was quiet enough to do. There is a fan of sorts in the room however, even set to the ice symbol and on high, nothing happened.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: January 2023
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Occidental Alicante
Responded 29 Jan 2023
Dear Guest, We appreciate that you took the time to share your experience with us. We are sad to read your comment about having a kettle in the room, as at Occidental Alicante we have a kettle available at reception for all guests. If you had let us know during your stay, we could have left one in your room. For a future occasion, please do not hesitate to contact us with any questions you may have. On the other hand we would like to thank you for your kind words towards our staff, especially regarding the réception. As all of them work very hard, striving to surpass guest expectations, we will definitely pass on your satisfaction with their services. They will surely celebrate that you wrote that they were very nice and most helpful. We are also glad that you were satisfied with the beds and the cleanliness of the hotel. We hope to have the opportunity to welcome you again very soon. Kind regards, Zaira López - Guest Experience
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billaltea wrote a review Nov 2020
Javea, Spain473 contributions98 helpful votes
5.0 of 5 bubbles
We stayed just for one night. We reserved one double room and one single room and I received an email a few days before asking for preferences of floor, type of bed etc. We were given two rooms on the top floor, both with terrace which was perfect. The staff were very friendly and I had a call to my room just after check in to ask if everything was ok. The bed was so comfortable that I just didn not want to leave and the rain shower had a perfect temperature and pressure. The wi fi was fast and the breakfast was excellent. The hotel is just opposite the central market so is in a perfect location for visiting Alicante. If you drive into town, they have a discount agreement with a nearby public car park. This was the first time I have stayed here, but it is now my number one choice in Alicante.
Read more
Date of stay: November 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Miguel Solera, General Manager at Occidental Alicante
Responded 8 Nov 2020
Dear guest, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Occidental Alicante was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. We hope to welcome you back to our hotel in the near future for yet another great stay.
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Susan L wrote a review Dec 2020
Lancaster, United Kingdom118 contributions84 helpful votes
5.0 of 5 bubbles
I was made to feel very welcome when I arrived, and I was able to access my room before the usual check in time which I appreciated. The reception staff were very helpful and flexible. Very good value breakfast - recommended. The room wasn't large but clean and modern, and it was good to have patio doors on to the balcony making it feel airy.

The very central location is also a big plus. No negatives - and I would definitely recommend it - and I hope to stay there again next year.
Read more
Date of stay: December 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Although Alicante is busy city, the room was not noisy. I kept the windows/patio doors closed...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Explorer1964 wrote a review May 2022
North West UK15 contributions13 helpful votes
4.0 of 5 bubbles
I enjoyed my stay at this hotel, having stayed before prior to its recent change of ownership and refurbishment.

The highlight was undoubtedly the friendly and helpful staff, from those working at reception to those assisting at breakfast. It was good to be able to practise speaking my basic Spanish!

The food at breakfast was exceptional with a good variety of items, freshly prepared, and you could eat as much as you like. The coffee was excellent.

My room was comfortable, though after a few nights I arranged for a change of rooms as the single room that I had faced the street which did become quite noisy at night. The room change was sorted very quickly and without hassle by the reception staff.

I would definitely stay in the hotel again, choosing an interior room as I am something of a light sleeper.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: April 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Occidental Alicante
Responded 23 May 2022
Dear Guest, We appreciate that you took the time to share your experience with us. We are sorry to learn that you experienced some noise disturbance and wish you had informed a member of our reception team at the time. We'll always do all we can to make sure that you're as comfortable as possible. Rest assured that we have noted your feedback regarding our prices. We try to offer guests an easy booking alternative that is based on the most competitive price and then propose that they add any extra services they may require. It is rewarding to know that you had a pleasant stay and appreciated the options on offer as we believe our breakfasts represent healthy eating habits that have become a better way to live and strive to provide guests with new experiences. We are truly happy to know that we have managed to exceed your expectations in the service delivered and will not hesitate to pass your comments to those team members whom you have personally mentioned.  We hope see you soon, Best regards Belén Ibarra Guest Experience
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bingarra62 wrote a review Nov 2023
1 contribution2 helpful votes
3.0 of 5 bubbles
Bare basics in the room, no ability to make a hot drink. We were offered a minibar package, pay up front and they would fill the minibar. No water in the room, you would need to purchase it at reception for a marked up price.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: November 2023
3.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Occidental Alicante
Responded 23 Nov 2023
Dear Ingar, Thank you for your review. We're glad to hear that you found our rooms to be clean. Cleanliness is a top priority for us, and we're pleased that we met your expectations in this area. We understand your concerns regarding the lack of in-room facilities for making a hot drink and the absence of complimentary water. Our minibar service is designed to provide a convenient option for guests who wish to enjoy a selection of drinks and snacks in their room. We apologize if this did not meet your needs and appreciate your feedback as it helps us to improve our services. For future stays, we would like to remind you that our O!Market service offers a variety of drinks and appetizers that can be enjoyed throughout your stay. We are sorry for any inconvenience you may have experienced during your stay. Our goal is to provide a comfortable and enjoyable experience for all our guests. We hope to welcome you again in the future. Best regards, Zaira López - Guest Experience
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Jay asked a question Sept 2023
United Kingdom404 contributions125 helpful votes
Would anyone know if the hotel has a room to leave luggage in for a few hours after checkout?
Answer from Wander729828
9 contributions1 helpful vote
Yes, no problems leaving luggage…they give you a tag
hendy55 asked a question Aug 2022
Washington, United Kingdom105 contributions29 helpful votes
Do all the rooms have balconies
Answer from Jocelyn S
Frankfurt, Germany142 contributions76 helpful votes
There are rooms with balconies for like 7-10 Euros.
Jesus T asked a question Oct 2021
4 contributions
De que marca y que modelo son las almuadas de las camas?
Answer from delmanan
1 contribution
Cuando voy a un hotel, no me fijo en esos detalles , sólo si son confortables o no . Y éstas eran confortables.
jade asked a question Jun 2021
Madrid, Spain43 contributions40 helpful votes
Por favor tienen kettel en la habitacion ?? gracias
Answer from delmanan
1 contribution
No
Lucy wrote a tip Feb 2024
49 contributions89 helpful votes
5.0 of 5 bubbles
"If you are staying in alicante, go to the market for coffee etc. Then get the most amazing seafood raciones or the menu del dia at Bar Flor."
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pauljK588IN wrote a tip Jan 2023
Middlesbrough, United Kingdom20 contributions6 helpful votes
5.0 of 5 bubbles
"The Castle is a few minutes walk (to the lift); A fantastic indoor food market; "
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Mizzyz wrote a tip Nov 2022
Torrevieja, Spain1,335 contribution153 helpful votes
2.0 of 5 bubbles
"Parking is not included"
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GJKy wrote a tip Sept 2022
Ireland110 contributions91 helpful votes
1.0 of 5 bubbles
"There are better options than this hotel "
Read full review
salsaloverHampshire wrote a tip Aug 2022
Hampshire51 contributions5 helpful votes
5.0 of 5 bubbles
"We had internal rooms so we didn't experience any noise"
Read full review
Not the right property for you?
There are more places to choose from in the Alicante area.
PRICE RANGE
£90 - £134 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh cristal hotel alicante, nh cristal alicante
LOCATION
SpainValencian CommunityProvince of AlicanteCosta BlancaAlicanteCentro
NUMBER OF ROOMS
80
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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OCCIDENTAL ALICANTE - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Occidental Alicante
Which popular attractions are close to Occidental Alicante?
Nearby attractions include Virtual Zone Alicante (0.3 miles), Locus Fugae (0.2 miles), and The X-Door Alicante (0.09 miles).
What are some of the property amenities at Occidental Alicante?
Some of the more popular amenities offered include free wifi, airport transportation, and breakfast buffet.
Which room amenities are available at Occidental Alicante?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Occidental Alicante?
Guests can enjoy breakfast and a snack bar during their stay.
Is parking available at Occidental Alicante?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to Occidental Alicante?
Conveniently located restaurants include Las Brasas de San Miguel, Templo Restaurante, and Sibuya Urban Sushi Bar Alicante.
Does Occidental Alicante have airport transportation?
Yes, Occidental Alicante offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Occidental Alicante located near the city centre?
Yes, it is 0.2 miles away from the centre of Alicante.
Are any cleaning services offered at Occidental Alicante?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Occidental Alicante?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Occidental Alicante?
Many travellers enjoy visiting Tossal de Manises (Lucentum) (2.8 miles), Plaza 25 de Mayo (0.1 miles), and Antiguas Trincheras de la Guerra Civil (1.1 miles).
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