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Holiday Inn Alicante - Playa de San Juan

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Holiday Inn Alicante - Playa de San Juan
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521 Reviews from our TripAdvisor Community

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Showing 250: English reviews
Pego, Spain
Reviewed 3 weeks ago

This hotel is chosen because it has meeting rooms and a separate area for dining. It is used mainly on the Saturday for the meeting but many couples go to the hotel for the weekend. The men have their meeting and the ladies go shopping in Alicante

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Helpful?
Thank Gi m
Valencia, Spain
Reviewed 3 weeks ago

Arrived for a two night stay to attend a Dinner on the Saturday when we arrived they said we were not booked in, as were 5 other people but they found our details on the computer after finding us a room. It was our fault we should have rung to confirm we were coming The room looked tired and when...

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Helpful?
Thank Ian S
IHGService, Guest Relations Manager at Holiday Inn Alicante - Playa de San Juan, responded to this review

Dear Ian S, Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean, and superior accommodations. However, it is disappointing to know about your check - in experience and the condition of the room received...

Iasi, Romania
Reviewed 3 weeks ago

we chose this hotel because we got a very good price. unfortunately this is not a 4 star hotel, as advertised. it is at best a 2 star hotel. maybe when it was first opened the situation was different but now...I've stayed in B&B's that looked better than this 4 star hotel. there were good points: free wifi that worked...

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Helpful?
Thank Tiana_T
IHGService, Guest Relations Manager at Holiday Inn Alicante - Playa de San Juan, responded to this review

Dear Tiana_T, Thank you for staying with us and for enumerating the good, the bad and the opportunities to improve. Whilst I am pleased that you liked wifi and housekeeping service, I truly value the negative comments as this gives us the opportunity of improving what we can offer. I am sorry for the shortcomings you have experienced with regards...

Reviewed 1 November 2016 via mobile

A nice quite hotel ,the family room was good size but the decor and fittings were a bit tired .The staffs understanding of English was poor .The hotel seemed to be quite short staffed .the food we had was good and reasonably price but the drinks were expensive and the bar was not maned at all times .Parking was available...

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Thank 123lindaiain
Reviewed 1 November 2016 via mobile

We have stopped here over the years on many occasions and found this hotel ticked the box. On a positive observation for the owners we noticed that the corridor carpet was looking rather tired and in need of a upgrade. We was stopping in the lower ground floor, and found this very dark. The bedroom was in need of a...

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Helpful?
Thank Dalton P
IHGService, Guest Relations Manager at Holiday Inn Alicante - Playa de San Juan, responded to this review

Dear Dalton P, It is always encouraging to hear feedback from frequent guests like yourself. We apologize that you found our hotel amenities below your expectations particularly the Wifi and lighting condition in the initial room assigned. On a lighter note, it is good to know that you are pleased with how our hotel staff handled your concerns and we...

Sutton, United Kingdom
Reviewed 23 October 2016

2nd visit to this hotel, chose as great value for money. I don’t know how much longer the staff can cover for the awful state of the décor inside this hotel. The carpets tiles are all faded, stained and patchy. The room décor needs a complete refit – the wardrobe doors did not work, there were no net curtains at...

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Thank Stfrancis
Royal Tunbridge Wells, United Kingdom
Reviewed 23 October 2016 via mobile

Where to begin ! I was quite taken back when I visited this hotel on the outside I looked like it ticked all the boxes I was pretty impressed after all I'd been travelling for a few days visiting friends so was in need of a holiday inn 5 star treatment. How wrong could I have been first impressions rude...

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Helpful?
Thank jimmyjam67
IHGService, Guest Relations Manager at Holiday Inn Alicante - Playa de San Juan, responded to this review

Dear jimmyjam67, Thank you for taking the time to review our property and for choosing our hotel for your travel needs. I appreciate the kind remarks regarding our hotel pool. I’m very disappointed to hear about your experience on your recent stay due to the staff service, room television, air conditioning unit, noise levels and wallpaper. I am also sorry...

Madrid, Spain
Reviewed 15 October 2016

I wanted to stay in an American branded hotel chain for the experience and overall equal expectations I am used to receiving in the US while staying at Holiday Inn hotels. I had a reservation for two nights in August. From the exterior the hotel looked like any other Holiday Inn, well kept and cleaned. After checking in and walking...

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2Thank JSO M
IHGService, Guest Relations Manager at Holiday Inn Alicante - Playa de San Juan, responded to this review

Dear Jeffrey M, We appreciate that you left a detailed review about your experience. Our goal is to consistently provide exemplary guest experiences but we regret that we were not able to do so on this occasions most especially with the condition of the room that you were provided and overall maintenance of the hotel being below par. These points...

Reviewed 12 October 2016 via mobile

Stayed here on my points earned as ihg staff member. Hotel is spotless. Staff very friendly.. lovely pool. Great menu. Location perfect. San juan beach and restaurants all amazing. Great if you speak Spanish as is not very touristy.. Al oleo great tapas and Los packs great menu and food. Bowie pop moments and texaco lovely staff and always open...

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1Thank Mandy C
Guayaquil, Guayas, Ecuador
Reviewed 8 October 2016

No, it`s not a bad place. Especially since we reserved cheap! Friendly staff, decent pool, but for some reason the outdoor bar was not open. But here`s the shocker: Wi-Fi does not reach the rooms. This was a not a technical glitch so I was told, no; this is the way it`s meant to be!? Welcome to the 90`s? Around...

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Helpful?
Thank JuRut
IHGService, Guest Relations Manager at Holiday Inn Alicante - Playa de San Juan, responded to this review

Dear JuRut, Thank you for the sharing your experience with us and for choosing our property for your travel needs. I appreciate the kind remarks towards our friendly staff, parking area, room accommodation and hotel pool. I do however regret that we were unable to meet your expectations with our WIFI service, cleanliness of the bathroom. Your comments have been...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Hotel Holiday Inn Alicante-Playa de San Juan is located in a quiet area, just 400 meters from the spectacular sandy beach Playa de San Juan and only 5km from the centre of Alicante with easy access to other locations like Alicante Golf Course, shops, restaurants and other local attractions. This hotel is ideally located both for short breaks and holidays as well as for the business travellers visiting Alicante. Our comfortable 126 rooms are decorated in a fresh mediterranean style with parquet floors and equipped with air conditioning, television and satellite tv, minibar, safe deposit box and private bathroom. The hotel facilities include free parking and Wi-Fi in all the public areas as well as in 50% of the rooms, swimming pool, children's pool and playground, gardens, gym, sauna and paddle-tennis court (available at a charge). Our Restaurant Tamayo offers a wide selection of local dishes to tempt your appetite. We also have available our Bar serving drinks and snacks. The Holiday Inn Alicante-Playa San Juan has Seven Conference Rooms with daylight and all the necessary equipment to hold every kind of event. Our dedicated team of professionals will ensure that your meeting is a success. Look up our family packages including sports and extras for the childrenWe look forward to welcoming you! ... more   less 

Additional Information about Holiday Inn Alicante - Playa de San Juan

Address: Avenida Cataluna 20 | Playa de San Juan, 03540 Alicante, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Alicante
Price Range: £33 - £71 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Alicante - Playa de San Juan 4*
Number of rooms: 126
Reservation Options:
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Also Known As:
Holiday Inn Alicante - Playa De San Juan Hotel Alicante
Alicante Holiday Inn
Alicante Province Holiday Inn
Hotel Style:
#12 Luxury Hotel in Alicante
#12 On the Beach Hotel in Alicante
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Alicante - Playa de San Juan staff and other travellers.
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Questions? Get answers from Holiday Inn Alicante - Playa de San Juan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are in good location”
 of 5 bubbles 285gim, 16 Nov 2016 | Read review
“Don't bother”
 of 5 bubbles IanS434, 15 Nov 2016 | Read review
“Choose a different hotel....”
 of 5 bubbles BspyB, 27 Sep 2016 | Read review
“Rooms on the ground fllor are extremely noisy. Windows cant´be closed )possible danger for families with small children)”
 of 5 bubbles kateb2004, 25 Sep 2016 | Read review
“Hotel is in a residential area so views are not spectacular.”
 of 5 bubbles jenny0198, 24 Sep 2016 | Read review
5 of 5
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