Booked this hotel based on the positive reviews but have just finished our 2 night stay feeling a bit confused. Pros first: if you have a car it's a good location to explore the mountains away from the tourists at the coastal resorts. Lovely friendly staff and it's certainly a quirky place with interesting buildings and gardens. Room was comfortable enough and large (though not luxurious). Honesty bar and pool area were fine. Cons: I hate to say anything negative about an independent business that must have been affected by COVID, but these were simple things that should really be improved. Firstly the breakfast was so disappointing and in no way justified the extra cost. Previous reviews suggested this was a strong point so I can only guess that this service is reduced due to social distancing or something - but if this is the case, other hotels and restaurants on the island have handled COVID restrictions so much better. Breakfast consisted of a small bowl of stale cereal, stale bread, cheese and some old fruit. No buffet, no pastries, no eggs/cooked options, no fresh fruit (some of these things are advertised on the hotel website). I would have expected this at a basic walking hostel, not a hotel at this price point. Other minor issues: - The whole place feels quite cramped, partly because the gardens whilst nice and green are quite overgrown and need some attention - We were not offered the option of an evening meal, again I guess the kitchens were closed for COVID reasons but I'm not sure why this needs to be the case. The nearest restaurants are 10 minutes drive away in San Mateo. - No handsoap or drinking water provided in rooms - WiFi just didn't work the whole time we were there and a sign near the rooms states that WiFi access cannot be guaranteed. Thank you to the lovely owner/manager for having us despite this, it was difficult to discuss the above due to the language barrier but it was nice to meet you. Unfortunately we were quite disappointed but hopefully some of these things can be improved for future guests.…
We were looking forward to staying here after seeing the positive review in The Telegraph. Sadly, we were disappointed. The property is strangely laid out across a number of buildings. There is a tiny, but unheated swimming pool near the entrance of the property. On our second day, we had some questions, however there was a notice on the reception door that the reception would be closed all day (and the following day as well). On the positive side, our junior suite room was large and the bathroom was nice. There were enough free electrical outlets plug all our things in - which hasn’t always been the case on this island. There were two comfortable chairs for reading. However, the only available drawer in the room was full of blankets. We never did figure out how to work the safe. There is no wi-fi service in the room and the wi-fi service in the hospitality area was dreadfully slow- if it worked at all. To compound the problem, cellular service in the area is not great either. We ate at the hotel the first evening (€20 fixed price) and although the service was good, the meal was bland and disappointing. However, the breakfast buffet was good and we especially liked the fresh squeezed fruit juice.…
This (slightly hidden) oasis in La Lechuza proved to be one of my favorites on my hiking trek on Gran Canaria. It is a bit off the beaten path, but once within the walls, one can fully relax and soak in the eclectic design of a very unique lodging. The staff was extremely welcoming, professional, and friendly. Miriam (the manager), Marilyn (the head chef), Rosalva (assistant chef), and Antonio (the taxi driver) all helped me feel at home, well fed, and happy. The common areas such as the pool, the reading room/coffee bar, and the dining areas each invite one to interact or not depending on your current mood. I had dinner there twice and my vegetarian needs were well taken care of both nights. My room was clean, well appointed, and was close enough to have WiFi. All in all, a great two night stay.…
Very nice, property with renewed, historical buildings and partly modern, partly (most of it) vintage equipment, very nice and helpful people there around. Pool very refreshing, Restauration delightful on request.
Stayed for a week B&B while on a walking holiday. Lovely spacious double room with sitting area, wet room and dressing area situated in a barn conversion close to the main hotel and opposite the pool. Our room was tastefully furnished and provided plenty of room. During the first evening it turned chilly and we found that only one of the 3 radiators was working and the hot water was only luke warm. We were given an electric heater and there were plenty of blankets and a quilt. When we arrived back after a days walking the room was very cosy and warm and the water was hotter. Staff were very helpful and couldn't do enough for us. Breakfast was buffet style and very nice. We had an evening meal in the hotel two evenings purely due to convenience but we really struggled with my husband being vegetarian. The first evening he was offered a lentil salad which was good. However they were at a loss what to provide the second evening as we had had lentil salad for packed lunch too. We agreed on a chickpea salad but when it was served it had had tuna mixed with it,which they remade. The set evening meals were very simple, soup, meat and potatoes and a dessert for €20pp which were over priced. Although the packed lunches were also expensive €12pp for the lentil salad we had them 4 times as it was more convenient as the closest shops were in San Mateo. We found there was a wide range of vegetarian restaurants in Las Palmas de Gran Caneria which was a 40 minute drive away and prices were more reasonable, so we used to make this detour on our way back to the hotel after our walk which worked well. I would definitely recommend this hotel, but advise having a hire car due to the rural location of the hotel.…
Lovely hotel, full of character. Staff were engaging and spoke several languages. During our stay there were English, German and Dutch staying (possibly Belgian too?) and all seemed to be enjoying their stay. The hotel is small (about 10 rooms) but has wonderful outside areas to chill out. There are also two large lounge areas which were very comfortable, including a small kitchen and plenty of games to play. We were there to cycle and couldn't have picked a better spot as it is half way up to Pico de las Nieves, providing plenty of cycling routes, without going anywhere near the revellers at beach resorts. It's an ideal hotel for cycling, walking etc. Also I believe that the hotel can, and has, been used as a yoga retreat. Many of our evening meals were had at the nearby Restaurante Grill La Motera, about a 5 minutes walk away. This was very reasonably priced and again the staff were very pleasant.…
We had a lovely week at this hotel. You meet the other guests at breakfast. Breakfast os good enough with tomatoes, scrambled eggs, home made jam and some pastries. There is also a living room where you can light the fireplace, drink tea and coffee and there is a bar and a kitchenette. Near the pool there is also a room where you can read the leaflets and play games.The hostess Indira gave us much tips about the island.A tip, watch Google Street View for your journey to the hotel. It helps you to find it. Once you are in the narrow path you need to go through the door and park your car in the courtyard.In spite of some lower temperatures the we expected we enjoyed the stay. However we would like to give some feedback.1. There was some miscommunication about our arrival time. Everything went very smooth at the airport, so we arrived earlier the expected. The hostess had not arrived and we had to call her to let a college open the door. It took us about half an hour. Please put this in your information.2. The first day we had dinner at the hotel. To our standards there was not enough vegetables. So on the other days we took an extended lunch on our trips and had salad with bread in the evenings in the living room.3. The Wifi needs upgrading. We hardly could receive it in our room. 4. Breakfast starts at 9. That can be a little late. But we could have breakfast at an earlier time on our leaving date.…
This was the last hotel we used on our self guided hike across Gran Canaria. We stayed here for 2 nights. We arrived at the hotel around 6pm and checked in. We were shown to our room which was right next to reception. It was large and spacious and I have to say that the bed was the best of the 3 rural hotels we stayed in during our journey. The room set up was a little quirky, but that did not detract at all from the experience, if anything it added to it. Dinner is served in the communal dining room at 7pm sharp. It is a fixed menu, but I discovered that they were flexible if you did not like something, and catered to your needs. The food was very good quality and good portions too. Everything appears to be cooked freshly. There isn't that much locally in La Lechuza, so we opted to eat in the restaurant both nights, and have no regrets there. You can buy wine with Dinner, or there is also an honesty bar open 24/7 in the communal lounge where you can buy a range of drinks and snacks. I was really happy to see that they had the locally made Agala 1175 a red wine, which I love. We were walking so we were able to buy water at the hotel too which was handy. (Our walk would not take us past any bars or shops). Breakfast is buffet style with a good choice to suit everyone. There is a swimming pool which would be great to dip into on a hot day, but not really big enough for a swim. For me this was fine. The service at the hotel was warm and welcoming throughout, and really friendly. So top marks there. I have no reservations recommending Hotel Rural Las Calas to anyone who is exploring the centre of the island or hiking in the area.…
Service was wonderful, the staff were friendly, welcoming and helpful. The hotel environment was very quaint with a lovely little pool and relaxing sunbeds and shady areas in the surrounding gardens throughout. We enjoyed making use of the shared tea making facilities in the communal lounge area in the morning. There was plenty of information about walks and hikes available to borrow. Our bedroom was rustic but perfectly adequate with a clean, large bathroom area and comfortable bed. Our only issue was the fact that the neighbours, garage in the house next to the hotel and right next to our bedroom window was the site of lots of coming and going with loud talking and engines running. We didn't complain (and of course it's not the hotel's fault) , but as the hotel was by no means full I think it might have been nice to have been upgraded without asking for it - as it was once we had unpacked and settled in we couldn't be bothered to request this, but I think it makes good business sense to always give customers the best room available. We stayed for dinner on the first night, but as previous reviewers have said this is quite expensive as the lady needs to stay especially to make dinner so I suppose you are paying extra for a personal service. The breakfast had plenty of variety and the freshly squeezed juice every morning was lovely. I would certainly recommend it if you want to see the real (and more scenic) parts of Gran Canaria and escape the crowds, as long as you don't mind the driving.…
Very nice, rustic hotel. Beds were comfortable and rooms spacious. Super clean with all the room amenities you would want and expect. Staff is friendly and accomodating. We stopped here for 2 nights in route to Artenara, and loved the charm of the hotel, and how familiar everyone was. Loved my stay!
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