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Holiday Inn Express Toluca Galerias Metepec

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Holiday Inn Express Toluca Galerias Metepec
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76 Reviews from our TripAdvisor Community

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Showing 23: English reviews
Tijuana, Mexico
Level Contributor
124 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 6 June 2016

You know this new trends of hotels, that they want to almost feed you themselves so you can walk out the door? and they call it express or some other euphemism to tell you, sleep and get out!!! This is another one of them, at least the breakfast was good and the room was good... The rest no so much

Helpful?
Thank Richard V
Patricia A, General Manager at Holiday Inn Express Toluca Galerias Metepec, responded to this review

Dear Richard, Thank you so much for your review, I am glad to know that you liked the room you stayed in and our breakfast. I appologize if the general service did not meet your expectations, I would really like to know what we could have done better to improve your stay; if you would like to share with us... More 

Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 May 2016

Very comfortable room, great space, and good location, I just stayed there one night, but it was great, the hotel is in a commercial plaza, there are restaurants in the same plaza, so you don´t have to take a long walk to take dinner, there are 2 o 3 restaurantsm the breakfast is just good, not great, and the room... More 

Helpful?
Thank Tu mero papa i
Patricia A, General Manager at Holiday Inn Express Toluca Galerias Metepec, responded to this review

Thank you so much for sharing your experience with other travelers, I am glad to know that you enjoyed our rooms and facilities as well as our location. We will do our best to make our breakfast great and to improve the lighting, I really appreciate your comments. We will be looking forward to seeing to soon, have a nice... More 

Bayamon, Puerto Rico
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 22 March 2016 via mobile

We booked 3 rooms for all our family to stay while attending a wedding in Toluca. This hotel is great...modern, confy and super clean. Very friendly staff. I love the breakfast which included some mexican breakfast items like chilaquiles and pozole as well as some american items. I will stay again for sure!!!

Helpful?
Thank busymayra
Patricia A, General Manager at Holiday Inn Express Toluca Galerias Metepec, responded to this review

Dear Mayra, Thank you very much for taking some time to share your review, I am very glad to read that you and your family enjoyed our service, facilities and breakfast. I hope you had fun at the wedding you attended and we will be looking forward to seeing you soon. Have an excellent day. General Manager. More 

Monterrey, Mexico
2 reviews
Reviewed 8 January 2016 via mobile

The hotel is a very nice,clean hotel. The rooms are very spacious and comfortable. The bathrooms are big, and the shower was very comfortable. The hotel has a very modern look, and a great location. It is located in front of Galerias Metepec. The only problem was the service. It was not bad, it was slow and the front desk... More 

Helpful?
Thank Mario B
Patricia A, General Manager at Holiday Inn Express Toluca Galerias Metepec, responded to this review

Dear Mario, Thank you very much for taking some time to share your experience, I am glad to read that you enjoyed our rooms and facilities and we will do our best to improve our front desk service, we really appreciate your comments. Thank you very much for your preference and recommendation. Regards. General Manager. More 

San Antonio, Texas
Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 30 December 2015

The rooms were clean and neat. Morning breakfast was not elaborate as expected but none the less sufficient to push through your day. The necessary amenities are available in the room. You can request the room services for extra toiletries if needed. Internet connection was good but a bit slow. I am fine staying there again.

Helpful?
Thank AmethystGeorge
Patricia A, General Manager at Holiday Inn Express Toluca Galerias Metepec, responded to this review

Dear George, Thank you very much for taking some time to share your experience at our hotel. I am glad to read that you enjoyed your room and we will do our best to improve our internet connection and breakfast variety. We will be looking forward to seeing you soon, have a nice day. General Manager. More 

Level Contributor
8 reviews
3 hotel reviews
Reviewed 15 September 2015

Hotel is cosy , Breakfast is decent , Restaurant is not available, Water is a big scarcity in the hotel , The lift is very bad , The common area floors are very slippery , Gym instruments are very bad . Overall a bad experience

Helpful?
Thank nandish696
Patricia A, Manager at Holiday Inn Express Toluca Galerias Metepec, responded to this review

Thank you very much for taking some time to write a review, your opinion is very important to us. I offer you an appology if your last stay was not what you expected, your comments will be looked into to improve our service. As a guest you get two bottles of water every day as a courtessy and if you... More 

1 review
Reviewed 4 May 2015

Friendly and courteous, nice location and good restaurants close by, good continental breakfast, the shopping center Galerias Metepec is just cross the street, the surrounding night clubs give you opportunity to dance for young and younger.

Helpful?
Thank Ernst S
Patricia A, General Manager at Holiday Inn Express Toluca Galerias Metepec, responded to this review

Dear Ernest, Thank you very much for taking some time to write a review about our hotel, I am glad to read that you enjoyed our services and surroundings, we will be looking forward to having you back soon. Have an excellent day, regards. General Manager. More 

Raleigh, North Carolina
Level Contributor
310 reviews
172 hotel reviews
common_n_hotel_reviews_1bd8 306 helpful votes
Reviewed 6 April 2015

Check in No problems and the front desk clerk was helpful and spoke english. The lobby is very cool and modern looking. Room Nice and updated. Large and had a desk. My one problem is the lighting is very dim. It was hard to make it bright in my room, but it really wasn't a huge problem. What was great... More 

Helpful?
Thank morganrep
Patricia A, General Manager at Holiday Inn Express Toluca Galerias Metepec, responded to this review

Dear Morgan, Thank you very much for taking some time to share your comments and experiences at our hotel, I am glad to know that you enjoyed your stay and that you received a good service from our staff. We will look into the lighting and internet service, thank you for your feedback. We will be looking forward to seeing... More 

Weston, Florida
Level Contributor
65 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 4 March 2015

I loved the room layout, its modern and confrotable, it has a heater system that works perfectly, it was a very cold night. It was very clean. The free breakfast buffet has a lot of options, fruit, cereal, eggs, beans, coffee, tea, juices. The only drawback is that is next to the hotel is a bar or karaoke bar and... More 

Helpful?
Thank AleAguilera
Patricia A, General Manager at Holiday Inn Express Toluca Galerias Metepec, responded to this review

Dear Ale, Thank you very much for sharing your comments, I am glad that you liked our room design and enjoyed our breakfast options. It is good to know that the noise did not bother you and we wil be looking forward to seeing you soon. Regards. General Management. More 

Paris, France
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 January 2015

The good: The hotel has a beautiful modern design. The room itself was stylish and comfortable. The shower had very good water pressure. The bellman was extremely courteous and walked us up to our room where he made sure we understood where everything was located. The breakfast was a large, Mexican-style buffet that exceeded our expectations. The location next to... More 

Helpful?
Thank Glob_Travlr
Patricia A, General Manager at Holiday Inn Express Toluca Galerias Metepec, responded to this review

I really appreciate the time you took to share your experience, I am glad to know that you enjoyed our rooms and facilities as well as our breakfast and surroundings. I sincerely apologize for the internet inconvenient and the customer service received at that moment, we will look into these situations. We are looking forward to your next visit to... More 

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge

Additional Information about Holiday Inn Express Toluca Galerias Metepec

Address: Blvd. Toluca Metepec 267 Norte, Metepec 52166, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Estado de Mexico > Metepec
Price Range: £69 - £86 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Toluca Galerias Metepec 2.5*
Number of rooms: 100
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Questions & Answers

Questions? Get answers from Holiday Inn Express Toluca Galerias Metepec staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for it!!!”
 of 5 bubbles Q6127RHrichardv, 6 Jun 2016 | Read review
“any room is great.”
 of 5 bubbles tumeropapai, 2 May 2016 | Read review
“Nothing special”
 of 5 bubbles nandish696, 14 Sep 2015 | Read review
“Do not stay on the bar side”
 of 5 bubbles AleAguilera, 4 Mar 2015 | Read review
“Ask foor an executive room (the normal rooms are too small) in the 4th or 5th floor (the upper floors).”
 of 5 bubbles LeonG259, 16 Aug 2014 | Read review
5 of 5
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