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The Capitol Hotel Tokyu

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1,136 Reviews from our TripAdvisor Community

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Showing 739: English reviews
Vancouver, Canada
Level Contributor
15 reviews
6 hotel reviews
Reviewed 4 days ago NEW

Yes, it is a pricey hotel but compared with other 5 stars then it is ok. The hotel is located upstair of Metro subway and it means very conveneint. Staff are friendly and helpful. You also can find a 7 Eleven convenient store on B2 and a cafe - you should try the salmon sandwich and ginger milk tea ...... More 

Helpful?
Thank Venus L
Budapest, Hungary
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago NEW via mobile

Our room was a beautiful corner room with great view of the city buildings and lights, room size was huge compared to the regular Japanese hotels but also in comparison to other European hotels I've been to. Room was very clean and tidy, calm atmosphere, gorgeous spacey shower. For breakfast we went for the buffet style and it was delicious... More 

Helpful?
Thank Dana P
Geneva, Switzerland
Level Contributor
237 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 1 week ago via mobile

Everything is easy here: fast check in, plenty of offer for food and drinks, kind and helpful staff, taxi waiting in front of hotel. Rooms are very modern (plus i got upgraded :) and the view from my room way stunning as i could see quite far!

Helpful?
Thank paulandre1984
Massachusetts
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 1 week ago via mobile

We just came to Tokyo for the first time for business as well as some touring. My client booked us into the Capitol Hotel. It was the finest hotel experience my wife and I have ever had. The room on the 23rd floor was elegant with a beautiful view. Service at the front desk, the Oragami restaurant, and on our... More 

Helpful?
Thank Lew S
Michael M, Michael Miyauchi, Duty Manager at The Capitol Hotel Tokyu, responded to this review

Dear Lew S, Thank you very much for your stay with us at The Capitol Hotel Tokyu. We also appreciate you for taking your precious time to review our hotel. I am glad to hear that we were able to offer you the finest hotel experience. I would like to share your comment with not only the staff at front... More 

Singapore, Singapore
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 week ago

The room is look quite impressive and the view is great. Spacious, luxury and clean. Plus point : the hotel is linked to the Train station and the airport shuttle bus stopped here too. Near to Akasaka so there is quite a number of food choices. Next to the Shrine - visit it!

Helpful?
Thank hllua
Michael M, Michael Miyauchi, Duty Manager at The Capitol Hotel Tokyu, responded to this review

Dear hllua, Thank you very much for your stay at The Capitol Hotel Tokyu, and thank you for your review to our hotel. We are glad to see that you have enjoyed your stay with us. We are lucky to have many plus points you mentioned, since it is hard to have a subway station right under, with access to... More 

Beaver Creek, Colorado
Level Contributor
122 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 2 weeks ago

I stayed at this hotel during my last visit to Tokyo. It is in the former Tokyo Hilton building that has been completely renovated. It is ideally located in Akasaka close to the Ginza, the palace and the government buildings, with a stop for the Narita airport bus at the hotel lobby and access to four subway lines a level... More 

Helpful?
Thank mfnoble
Richard G, Manager at The Capitol Hotel Tokyu, responded to this review

Dear mfnoble, Thank you very much for taking the time to write us a review. We are glad to hear you enjoyed your stay in Tokyo and we are looking forward to welcome you soon again. Regards, Richard Gouy Front Desk Supervisor More 

Tokyo Prefecture, Japan
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago

Spent 3 day here and the hotel was very nice overall. Ordered room service but the food quality was very low. If you want to sell a dish not local to Japan, you really should try your best to mimic the taste as close as you can. I tried the Chinese restaurant as well and the food there was excellent... More 

Helpful?
Thank Jason L
Richard G, マネージャー at The Capitol Hotel Tokyu, responded to this review

Dear Jason L, Thank you very much for your review. Please accept our apologies if our food quality through Room Service was not on par with your expectations. Our Food and Beverage Director will look into our western food menu for improvement. We hope that despite this poor experience you enjoyed your stay in Tokyo. We are looking forward to... More 

Munich, Germany
Level Contributor
47 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 weeks ago

Very modern and stylish hotel. But I was not so impressed by the service. It started not so good at the check-in. I had booked directly through the hotel bookingsystem and the price and everything was confirmed by email confirming one bedroom with 3 guests . Even so, the check in lady insisted that the price I had got was... More 

Helpful?
Thank norztn
Richard G, Manager at The Capitol Hotel Tokyu, responded to this review

Dear norztn, Thank you very much for your review. We are glad to hear that you were charged the correct (confirmed) price at check out. However, we would like to apologize for the rudeness showed during your check-in. Trouble may occur from time to time due to errors in the system but our Front Desk Staff should be prepared to... More 

Australia
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 weeks ago

High quality accommodation in Tokyo typically means having to pay a near-extortionate amount of money, or settle for a dated and small room. In addition, consumption tax and service fees often make things much pricier than initially anticipated. Thankfully, my first trip to Japan coincided with a fantastic deal on Expedia for The Capitol Hotel Tokyu. In addition, whilst the... More 

Helpful?
Thank studiodekadent
Richard G, マネージャー at The Capitol Hotel Tokyu, responded to this review

Dear studiodekadent, Thank you so much for your very detailed and complete review of our establishment. We are so happy to hear that the hard part of our Hotel such as the room, design and location helped you enjoy your stay in Tokyo. Thank you as well for being so forgiving in your review about our services quality. We provided... More 

Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 weeks ago via mobile

Did not managed to book my favor hotel and was this hotel was recommended by friend. Good size for room, value for money and fairly new. Location not good for shopping ... Serve is good (hardly to get bad service in Tokyo). Food in the coffee house is so so... Ok to dine there for convenience.

Helpful?
Thank Mouse-Princess
Richard G, マネージャー at The Capitol Hotel Tokyu, responded to this review

Dear Mouse-Princess, Thank you very much for taking the time and writing us a review. Do not hesitate to contact our Concierge or Front Desk teams for any information about the surroundings concerning shopping or restaurant. The famous Ginza area is only a 20 minutes ride by taxi or subway from our Hotel and should provide anything you need shopping... More 

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Staying in Akasaka / Roppongi

Neighbourhood Profile
Akasaka / Roppongi
Not so long ago the Akasaka and Roppongi areas were famous for their nightlife, high-class restaurants, bars and clubs. More recently, with the opening of Roppongi Hills, Tokyo Midtown and Akasaka Sacas, the area has declared itself as the most fashionable spot to be seen. The area also hosts the National Art Center and the Mori Art Museum and lots of trendy art galleries.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
The Capitol Hotel Tokyu is situated very conveniently in Akasaka, the heart of downtown Tokyo. It is located with easy access to famous shopping and dining areas such as Ginza, Roppongi, Shibuya, Omotesando or Harajuku. Subway station with 4 lines is located right under the hotel. Guests are able to savor the quiet natural surroundings of Hie Shrine, a serene space surrounded by natural beaty where it is possible to escape the hustle and bustle of Tokyo. ... more   less 

Additional Information about The Capitol Hotel Tokyu

Address: 2-10-3 Nagatacho, Chiyoda 100-0014, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Akasaka / Roppongi
Price Range: £269 - £930 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Capitol Hotel Tokyu 5*
Number of rooms: 251
Reservation Options:
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Also Known As:
The Capitol Hotel Tokyu Tokyo, Japan
Hotel Style:
#4 Business Hotel in Chiyoda
#5 Spa Hotel in Chiyoda
#5 Family Hotel in Chiyoda
#7 Romantic Hotel in Chiyoda
#7 Luxury Hotel in Chiyoda
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Questions & Answers

Here's what travellers have asked, with answers from The Capitol Hotel Tokyu staff and other travellers.
22 questions
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Orange County
Surabaya, Indonesia

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Questions? Get answers from The Capitol Hotel Tokyu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner room is bigger and cost more money. You can request your room on higher floor”
 of 5 bubbles 298venusl, 29 Nov 2016 | Read review
“High floor, you may even get to see Mount Fuji if the sky is clear.”
 of 5 bubbles hllua, 20 Nov 2016 | Read review
“Ask for a room with a temple view, the higher the better”
 of 5 bubbles mfnoble, 14 Nov 2016 | Read review
“all rooms are excellent. first class hotel”
 of 5 bubbles 424craigc, 1 Nov 2016 | Read review
“All rooms are good here, but some have views of the city and temple that are really nice.”
 of 5 bubbles jeffmX4003YJ, 23 Oct 2016 | Read review
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