We stayed on the 25th floor in the Garden wing. What a painful shock when I woke. The soft lumpy old bed gave me very bad back pain. My friday ski plans had to be put aside. Of my dozen times visiting Japan and skiing, this is the first time experiencing a bad old bed. I…
Arrived in the port of Yokohama on a cruise ship and following disembarkation travelled to Tokyo and checked into the Hotel New Otani and was offered a room in the Garden Tower on the 28th floor which offered good views of the city. The room was modern, comfortable, clean and…
The New Otani has 39 restaurants, a private Japanese garden and many room styles, but it manages to provide a personal service that makes you feel at home. A wonderful breakfast with a view of the gardens, roof top bar and restaurant and easy bus shuttle to and from the airports.
We pay for a tour to mont fuji and the hotel personal told us to wait in a room, but no one come to pick us up and the hotel it’s not taking responsibility for their mistake and they also make us pay for that
This is a very nice hotel - rooms are well furnished with good, firm beds (which I like). There are a good variety of restaurants as well as some shops (the cake shop is popular) and service level is excellent. Breakfast buffet spread is good and the Tower restaurant provides a…
"Choose the Edo design rooms, just beautiful with a wooden Japanese bath."
"Definitely get a room in the Main Tower!"
"On a clear day, Mount Fuji can be seen in the distance so perhaps request a room with that view."
"bring your own aircon....."