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Four Seasons Hotel Tokyo at Marunouchi

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Four Seasons Hotel Tokyo at Marunouchi
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900 Reviews from our TripAdvisor Community

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Showing 710: English reviews
Hong Kong, China
Reviewed 2 days ago NEW

4 service star with 5-star pricing. Food is good but wish i bit more choices. Location is very good as it is central to many things to visit and do. Our room was quite big. we will stay again but price is a bit high...

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Helpful?
Thank wansy2017
New York
Reviewed 3 days ago NEW

We loved this hotel...incredibly comfortable beds, great bathroom/shower, perfect location by Tokyo station, very attentive staff. Breakfasts were not included and expensive but in a nice setting. Would stay here if in Tokyo again.

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Helpful?
Thank jasper25rocks
Los Angeles, California
Reviewed 6 days ago NEW

We traveled to Tokyo from Kyoto via the Nozomi Shinkansen. We were greeted at the Tokyo Station train platform by two professionals from the Four Seasons Tokyo. I really wish I remembered their names because they both were tremendous helping us with our five heavy suitcases all the way back to the hotel. Check-in was fast, and the staff who...

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Helpful?
Thank DHJunkie75
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear DHJunkie75 sama, Thank you for your stay with us and taking time to write detailed comments on TripAdvisor. Wow! My name was mentioned on your posting. It always gives me special feeling when my name is mentioned in writing. Domo arigato gozaimas, DHJunkie75 sama. We are very happy to receive such nice comments. I personally shared them with Akhil,...

Santa Cruz, California
Reviewed 1 week ago NEW

Last May 2016 while travelling from California to Japan in order for my dog to have open heart surgery, I was fortunate enough to be a guest of the Four Seasons Hotel Tokyo. Due to unforeseen circumstances, I was desperate for last minute accommodations that would accept me and my dog, and make our stay in Japan a positive one....

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1Thank alliedarin
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear alliedarin sama, Thank you for your stay with us and taking time to share your experience with us on TripAdvisor. I am very happy to hear that you and your dog had a very pleasant stay with us and enjoyed our personal service. We love to welcome you and your dog back to your home away from home in...

Montreal, Canada
Reviewed 1 week ago

Very nice hotel property. Steps away from the Ginza and the the Imperial Palace. Nice gym (small) equipped with a wonderful and relaxing Onsen. On-site dining ids great and the staff second to none (legendary Four Seasons quality)

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Helpful?
Thank Andre L
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear Andre L sama, Thank you for your stay with us and taking time to give us your feedback on TripAdvisor. I am glad that you and your family had a great time with us and you enjoyed our Four Seasons' service. There are much more things to do and see in Tokyo and beyond. We look forward to welcoming...

Geneva, Switzerland
Reviewed 2 weeks ago

Well placed hotel. Staff at the top of their game, very helpful and kind. Arranged to purchase our tickets for the train to Osaka. Accompanied us onto the train and met us at our return. Will be back.

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Helpful?
Thank Jacquemard-Cooper
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear Jacquemard-Cooper sama, Thank you for your stay with us and taking time to give us your feedback on TripAdvisor. I am very glad to know that you found our staff helpful and kind. We look forward to welcoming you and your family back to Tokyo and our little hotel in the center of the city in the not too...

Reviewed 2 weeks ago via mobile

We are a family travelling with a 3 and almost 6 year old. We chose this hotel so we were able to get a suite and the children sleep in one area and us in another. The room was sensational and huge, the service incredible and the food excellent. It is only a small hotel so doesn't have all the...

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Helpful?
Thank Danielle B
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear Danielle B sama, Thank you for your stay with us and taking time to share your experience with us on TripAdvisor. We are very happy to find that you and your family, especially your 3 and almost 6 year old children, had a fabulous time with us. There are much more things to do and see in Tokyo and...

paris
Reviewed 2 weeks ago

And this is my favorite hotel. Center of city, you can watch Shinkansen come and go all night in your jet lagged fog. Or close the curtains and sleep in perfect quiet in the center of Tokyo. The hotel is smart, the rooms perfect. The staff exceptional, anything you need or crave, they'll figure it out. Seriously, it does not...

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Helpful?
Thank cest243
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear cest243 sama, Thank you for your stay with us and taking time to give us your feedback on TripAdvisor. I am very happy to know that you had a great time with us and you liked our staff! We look forward to welcoming you back to your favorite hotel in the center of Tokyo in the not too distant...

Paris
Reviewed 3 weeks ago

First and foremost, as often mentioned in the other reviews, the level of service of this hotel is just a step above any other hotels in Tokyo. The welcome and sending off service at the train station is wonderful and makes you feel really special. It s like having a private butler service right in the middle of Tokyo. I...

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Helpful?
Thank FERU06
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear FERU06 sama, Thank you for your stay with us and taking time to share your experience with us on TripAdvisor. I am extremely glad to know that you and your family had a fabulous time with us. Especially, we are happy to receive your comment on level of personal service. I have already shared your feedback with our team....

Boston, Massachusetts
Reviewed 3 weeks ago

Stayed here for 5 nights in December. Very difficult to give an overall rating for my view on this property is mixed ! Let's talk about the good: 1. The service level is beyond comparison. Example number 1, a staff from concierge escorted me to the Shinkansen platform at the Tokyo Station - this made the 4 minutes walk from...

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Helpful?
Thank minamikaze
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear minamikaze sama, Thank you for your stay with us and taking time to write your comments on TripAdvisor. I am very happy to read your feedback in The Good. I am disappointed to find that we did not meet your expectations on the reception desk and breakfast offering with pricing, and I am very sorry that we let you...

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Staying in Ginza / Tokyo Nihonbashi

Neighbourhood Profile
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's also a downtown area with shops that were founded over a hundred years ago. Department stores and luxury boutiques line the route from Nihonbashi to Ginza. It's a long established tradition to shop and stroll while the road is closed to traffic. Luxury hotels, world class cuisine from talented chefs, and a collection of glitzy clubs will make this area popular with anyone looking for a night out.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
MOTIF RESTAURANT & BAR
MOTIF RESTAURANT & BAR
Cuisines: European
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Four Seasons Hotel Tokyo at Marunouchi

Address: 1-11-1 Marunouchi | Pacific Century Place, Chiyoda 100-6277, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Ginza / Tokyo Nihonbashi
Price Range: £432 - £1,081 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Tokyo at Marunouchi 5*
Number of rooms: 57
Reservation Options:
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Also Known As:
4 Seasons Hotel Tokyo At Marunouchi
Four Seasons Hotel Tokyo At Marunouchi Japan
Four Seasons Chiyoda
Chiyoda Four Seasons
Hotel Style:
#1 Family Hotel in Chiyoda
#2 Spa Hotel in Chiyoda
#3 Business Hotel in Chiyoda
#3 Luxury Hotel in Chiyoda
#8 Romantic Hotel in Chiyoda
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Questions & Answers

Here's what travellers have asked, with answers from Four Seasons Hotel Tokyo at Marunouchi staff and other travellers.
7 questions
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Questions? Get answers from Four Seasons Hotel Tokyo at Marunouchi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can, book a suite - they are massive and well appointed”
 of 5 bubbles 299andrel, 9 Feb 2017 | Read review
“Ask the concierge to setup all your great dinner option in the Ginza.”
 of 5 bubbles jameshP6017LW, 18 Jan 2017 | Read review
“Corner room on the street side not the train station”
 of 5 bubbles chadin2017, 17 Jan 2017 | Read review
“If have children, always choose room facing tokyo station”
  • watching the train going thru
  • luxury bathroom
  • big and comfortable bed
 of 5 bubbles genxyx, 8 Jan 2017 | Read review
“Pick a high floor facing away from the trains. My colleague's room had trace noise from the train.”
 of 5 bubbles animeh, 5 Jan 2017 | Read review
5 of 5