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Mandarin Oriental, Tokyo

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Traveller (1582)
Room & Suite (709)
Dining (129)
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Overview
  • Excellent83%
  • Very good12%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“mount fuji”(45 reviews)
“concierge team”(26 reviews)
“pizza bar”(19 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from Mandarin Oriental, Tokyo
Special Offer: The Luxury of Spring
Offers from Mandarin Oriental, Tokyo
Special Offer: The Luxury of Spring
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,119)
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1,230 results
Traveller rating
1,075
109
30
7
9
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LanguageEnglish
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1,075
109
30
7
9
Show reviews that mention
All reviewsmount fujiconcierge teampizza barbottega venetapark hyattluxury hotelgrand roompillow menufloor to ceiling windowsbeautiful hotelfour seasonsmitsukoshimae stationmitsukoshi department storesushirestaurant reservationsfrench restaurantginza line
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1 - 5 of 1,230 reviews
Reviewed 3 days ago via mobile

After a long flight from Europe we arrived at the stunning mandarin Oriental Tokyo. Unfortunately we had no chance to sleep as they were redoing the room next to us. Mgmt reacted fast and moved us 30 Min later to another room. That we can...More

Thank nicola f
Response from MOTYO, Social Media Communications at Mandarin Oriental, TokyoResponded 2 days ago

Dear nicola f Thank you for taking the time to share your review following your recent stay at Mandarin Oriental, Tokyo. We are delighted to learn that you had a pleasant stay and were satisfied with the hotel’s service. We look forward to the pleasure...More

Hotel's Favourite
Reviewed 2 March 2018

For my first stay in Tokyo, there was only one choice for a number of reasons. This hotel, part of the most prestigious hotel group in the world, comes immeditely to mind for its excellent address, pristine modern building, and perhaps most importantly their reputation...More

1  Thank adrian m
Response from MOTYO, Social Media Communications at Mandarin Oriental, TokyoResponded 5 March 2018

Dear adrian m, First, let me just say what a great pleasure it was to have you with us recently, and thank you for taking the time to write such a lovely review on TripAdvisor. We are pleased to learn that you had a memorable...More

Reviewed 3 days ago

Perfect Service - Great Pleaple, perfect Resaurants - we had a great view - great eatings - and the room had a excellent view. Just on the Mail Road with walking distance to station, Parks and excellent shopping places.More

Review collected in partnership with this hotel
Thank George F
Response from MOTYO, Social Media Communications at Mandarin Oriental, TokyoResponded 2 days ago

Dear Mr. George F Thank you for taking the time to share your review following your recent stay at Mandarin Oriental, Tokyo. We are delighted to learn that you had a pleasant stay and were satisfied with the hotel’s service. We look forward to the...More

Reviewed 6 days ago via mobile

I’ve stayed here three times now and once again my most recent stay reminds me why I always stay here when I’m in Tokyo, even if I probably can’t afford it. From the moment you arrive the excellent staff greet you warmly and with complete...More

Thank deanmorris
Response from MOTYO, Social Media Communications at Mandarin Oriental, TokyoResponded 5 days ago

Dear Mr. deanmorris Thank you for taking the time to share your positive review following your recent stay at Mandarin Oriental, Tokyo. We are delighted to learn that you had a pleasant stay and were satisfied with the hotel’s service. Your inspiring comments are much...More

Reviewed 1 week ago

The hotel facilities are very good but its staff are simply outstanding. This might be the best hotel that I have stayed in. Stand-outs were the bar, afternoon tea, mens' stand-up toilets with a view of Tokyo 38 floors below and the room.More

Review collected in partnership with this hotel
Thank Christopher E
Response from MOTYO, Social Media Communications at Mandarin Oriental, TokyoResponded 1 week ago

Dear Mr Christopher E Thank you for taking the time to share your review following your recent stay at Mandarin Oriental, Tokyo. We are delighted to learn that you had a pleasant stay and were satisfied with the hotel’s service. Your inspiring comments are much...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Spa
Free Internet
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Hot Tub
Details
Price range
US$597 - US$1,276 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Chuo
#1 Spa Hotel in Chuo
#1 Business Hotel in Chuo
#1 Luxury Hotel in Chuo
#1 Family Hotel in Chuo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$597 - US$1,276 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Chuo
#1 Spa Hotel in Chuo
#1 Business Hotel in Chuo
#1 Luxury Hotel in Chuo
#1 Family Hotel in Chuo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (1582)
Room & Suite (709)
Dining (129)
Pool & Beach (12)
Amenities (19)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Nearby
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's
also a downtown area with shops that were founded over
a hundred years ago. Department stores and luxury
boutiques line the route from Nihonbashi to Ginza.
It's a long established tradition to shop and stroll
while the road is closed to traffic. Luxury hotels,
world class cuisine from talented chefs, and a
collection of glitzy clubs will make this area popular
...More
Questions & Answers
Ask a question
Sbmendes
3 May 2018|
AnswerShow all 8 answers
Response from Carmen c | Reviewed this property |
Sealed
0
Votes
kdvash
1 March 2018|
AnswerShow all 2 answers
Response from MOTYO | Property representative |
Dear Kdvash, Greetings from Mandarin Oriental, Tokyo! Thank you for your question. You can get irons and ironing boards from our Housekeeping department anytime. Looking forward to welcoming you soon.
0
Votes
Rick H
31 January 2018|
AnswerShow all 2 answers
Response from f a | Reviewed this property |
Yes. Mandarin Oriental is under 10 minutes to Tokyo Train Station with taxi. It also sits above a subway station that’s a few stops away from the train station
0
Votes
Room Tips
"Ask for the side facing Mount Fuji."
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"Rooms with a view of Mt. Fuji"
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"wake up with the sunrise in the room overlooking the city, Amazing"
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"Try to get a room facing Mount Fuji - worth getting up early and seeing the sunrise over the mountain in the..."
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