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Mandarin Oriental, Tokyo

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Mandarin Oriental, Tokyo
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1,797 Reviews from our TripAdvisor Community

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Showing 1,056: English reviews
Sydney
Reviewed 31 March 2015

We stayed in February 2015 for three nights - there were four of us, including our 4 years old daughter, and son aged 8 months. Our Japan holiday started at the Park Hyatt Tokyo for four nights; then skiing in Nozawaonsen for a week; and finished here at the Mandarin Oriental. Overall it was a great trip, and we can...

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8Thank RB-Sydney
MOTYO, Manager at Mandarin Oriental, Tokyo, responded to this review

Dear RB-Sydney Thank you for staying at Mandarin Oriental, Tokyo and for taking the time to share your feedback with us. Your generosity and thoughtful comments allow us to monitor and improve our service standards. It is with concern that we learned about your experience in reference to the atmosphere of the hotel. Kindly rest assured that your feedback has...

Oakville, Canada
Reviewed 29 March 2015

Stayed here for business. The hotel is so welcoming, clean, warm and has all the amenities needed. The views are just amazing where one side views Mt Fuji and the other the Tokyo Skytree. I only had breakfasts at the hotel and the service and food were great!

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Thank Salandtal
San Francisco, California
Reviewed 28 March 2015 via mobile

I say that only half in jest. The service is impeccable from the minute you set foot on the property. Everyone knows your name and is there to provide just what you need when you need it. The gentleman who seems to run the floor during the (outstanding) breakfast buffet is a shining example of passionate customer service; he anticipated...

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5Thank nickipedia
Hataitai
Reviewed 26 March 2015

A beautiful, well groomed Hotel with caring and attentive staff. Gorgeous rooms, views and facilities and great location in the Muromachi area. Step out of the Galleria to fabulous department stores or take a short taxi or (20min) walk to the Ginza district for extreme shopping!

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Thank 807sharronm
Toronto, Canada
Reviewed 24 March 2015

Mandarin Oriental Tokyo surpasses all of our experiences for the best service and staff in any hotel ever. Everyone is unfailingly polite and efficient and courteous. Our rooms were awesome (clean, modern, great views, quiet) - we had adjoining corner suites as we went with teens. Niccolo (or Niccolino) from K'shiki restaurant for breakfast brunches (make sure you get all...

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3Thank arwengreensley
Healdsburg, California
Reviewed 24 March 2015

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1Thank bill835
Copenhagen
Reviewed 24 March 2015

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2Thank Matthias W
Brooklin, Canada
Reviewed 23 March 2015

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1Thank 1,847
Reviewed 22 March 2015

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2Thank Orphankids
Waimea, Hawaii
Reviewed 21 March 2015

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4Thank Kana_Daisy

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Staying in Ginza / Tokyo Nihonbashi

Neighbourhood Profile
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's also a downtown area with shops that were founded over a hundred years ago. Department stores and luxury boutiques line the route from Nihonbashi to Ginza. It's a long established tradition to shop and stroll while the road is closed to traffic. Luxury hotels, world class cuisine from talented chefs, and a collection of glitzy clubs will make this area popular with anyone looking for a night out.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Tokyo staff and other travellers.
17 questions
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Questions? Get answers from Mandarin Oriental, Tokyo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the better”
OTT12, 21 Apr 2017 | Read review
“The hotel rooms all begin on upper floors...hotel lobby is on the 38th floor so views of Tokyo are spectacular”
max89sam54, 8 Apr 2017 | Read review
“asks for a room with expresso machine and have a view to Tokyo TV Tower”
263rachelt, 29 Mar 2017 | Read review
“View of Mount Fuji”
fleetoffoot, 27 Mar 2017 | Read review
“All the rooms are excellent quality with great views.”
834cathrynh, 21 Mar 2017 | Read review
5 of 5