We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel East 21 Tokyo

Save
Share
Traveller (380)
Room & Suite (272)
Storyboard
Overview
  • Excellent33%
  • Very good50%
  • Average14%
  • Poor2%
  • Terrible1%
Travellers talk about
“burger king”(12 reviews)
“great hotel”(16 reviews)
“metro station”(17 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star accommodation
All hotel details
Additional information
Offers from Hotel East 21 Tokyo
Offers & Announcements: Book direct & save!
Hotel deals
Offers from Hotel East 21 Tokyo
Offers & Announcements: Book direct & save!
Hotel deals
Reviews (825)
Filter reviews
180 results
Traveller rating
67
83
23
3
4
Traveller type
Time of year
LanguageEnglish
More languages
67
83
23
3
4
Show reviews that mention
All reviewsburger kinggreat hotelmetro stationshuttle bustozai linecocktail barhotel groundssushijapanese hotelsskytree toweran italian restaurantbooked the family roombreakfast was includedsame complexbit datedhungry jacksthe hotel offers free shuttle
FilterEnglish
Updating list...
1 - 5 of 180 reviews
Reviewed 4 days ago via mobile

Very nice hotel very big very big room very big bathrooms lots of space to move around in compared to most Japanese hotels great proximity to Tokyo Disney and only 5 km from the Tokyo Sky Tree Hotel also has a little Mall attached to...More

Thank JAS595
Response from HOTEL_EAST21_TOKYO, WEBセールス課 at Hotel East 21 TokyoResponded 3 days ago

Thank you for staying at the Hotel East21Tokyo.Were you able to spend comfortably in your room? Our hotel is conveniently situated for tourist, because if you have 30minutes, you can go a lot of tourist spots from our hotel. For example Tokyo Disney Resort, Tokyo...More

Hotel's Favourite
Reviewed 11 October 2017 via mobile

Great hotel, very friendly helpful staff, close to all attractions. Central location. Shuttle service to Haneda Airport & to Dineyland or Disney Sea. Reasonably priced, great large rooms, beautiful view. I would highly recommend this property.More

1  Thank Barry M
Response from HOTEL_EAST21_TOKYO, マネージャー at Hotel East 21 TokyoResponded 15 October 2017

Thank you for staying Hotel East21 Tokyo. We are glad indeed, Because you evaluated us at a Perfect Score. For using free shuttle between Hotel and Tokyo Disney Resort, guests are required to reserve the shuttle in advance.It takes about 90 minutes from Narita Airport...More

Reviewed 3 weeks ago

Came to Japan the first time with family. Staffs are very polite. When we first arrived, I asked for a room with a view to Skytree tower. He was not able to but he gave us our room on the 19th floor and we can...More

Thank Helendom
Response from HOTEL_EAST21_TOKYO, WEB Sales at Hotel East 21 TokyoResponded 3 weeks ago

Thank you for staying at the Hotel East21Tokyo. Also, we are pleased that you give us a high evaluation about staff. However, We apologize for the serious issue that we have done poorly cleaned your bath room. We will take the issue from you seriously...More

Reviewed 3 weeks ago via mobile

Stayed for a few nights at the East 21 for business. Booked in on the Friday evening and first impressions were not the greatest. Reception area is ok and the staff were helpful on checking in. The decor though looked a bit tired in the...More

Thank jimandkaz63
Response from HOTEL_EAST21_TOKYO, WEB Sales at Hotel East 21 TokyoResponded 3 weeks ago

Thank you for staying at the Hotel East21Tokyo. Also, we are pleased that you give us a high evaluation about staff. Were you able to spend comfortably in your room? In addition, we have the Tokyo Disney Resort free shuttle bus that is we need...More

Reviewed 9 August 2018

We stayed two nights in a four bed room. The good points: Comfortable beds Fantastic view of the Sky Tree from the room and the cocktail bar Largish room, clean, (but a bit dated/in need of refurbishment) Impressive lobby and lifts Good breakfast Efficient front...More

1  Thank micra1
Response from HOTEL_EAST21_TOKYO, Web Sales at Hotel East 21 TokyoResponded 10 August 2018

Thank you for staying at the Hotel East21Tokyo. Also, we are pleased that you give us a high evaluation about front desk staff. However, We are apologize for we could not respond to your expectations regarding service depend on we could not speak English very...More

View more reviews
About
Description
Elegant atmosphere in a classic reminiscent of Europe in the 19th century. About a 7-minute walk from Subway Tozai Line Toyocho Station. ...More ■WiFi in all rooms is available free of charge. ■For using free shuttle between Hotel and Tokyo Disney Resort, guests are required to reserve the shuttle in advance. Please reserve of the bus on a hotel official website. ■Please note that The East Health Club's fitness room and indoor pool is only available to guests over the age of 18 with a surcharge. Guests with a tattoo may not be permitted to enter The East Health Club fitness room and the Outside garden pool. ■The outside pool operates seasonally and is only available during the summer. The outside pool can only be used at an additional charge. For using the outside pool, children must be older than 3 years. older. ■Please note that the on-site parking requires additional fees for large vehicles such as buses. Reservation is required for parking for vehicles that have a height over 2.1 m. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Sauna
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
381
Price range
US$79 - US$292 (Based on Average Rates for a Standard Room)
Also Known As
East 21 Tokyo Koto
,
East 21 Tokyo Hotel
,
Hotel East 21 Tokyo Japan
Location
Japan > Kanto > Tokyo Prefecture > Tokyo > Koto
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
381
Price range
US$79 - US$292 (Based on Average Rates for a Standard Room)
Also Known As
East 21 Tokyo Koto
,
East 21 Tokyo Hotel
,
Hotel East 21 Tokyo Japan
Location
Japan > Kanto > Tokyo Prefecture > Tokyo > Koto
Photos
Traveller (380)
Room & Suite (272)
Dining (98)
Pool & Beach (51)
Amenities (10)
Business Centre & Event Rooms (7)
Nearby
Nearby HotelsSee all 34 hotels in Koto
Sotetsu Fresa Inn Tokyo-Toyocho
219 reviews
.38 miles away
R&B Hotel Tokyo Toyocho
71 reviews
.46 miles away
Route Inn Tokyo Toyocho
74 reviews
.48 miles away
APA Hotel Tokyo Kiba
120 reviews
.56 miles away
Nearby RestaurantsSee all 3,641 restaurants in Koto
otoya Tokyo East 21
34 reviews
.09 miles away
Saizeriya Tokyo East 21
41 reviews
.01 miles away
Teppanyaki Kiba
16 reviews
.03 miles away
Toen
12 reviews
.01 miles away
Nearby AttractionsSee all 297 attractions in Koto
Museum of Contemporary Art Tokyo
222 reviews
.51 miles away
Kiba Park
123 reviews
.55 miles away
Sendai Horikawa Park
20 reviews
.19 miles away
Susaki Shrine
16 reviews
.59 miles away
Questions & Answers
Ask a question
music608
14 July 2018|
Answer
Response from Matt L | Reviewed this property |
Yes you should be able to swim. I don't think they check ID. If you look big and able then you should be able to get through. I think the age restriction is more geared towards babies and young kids. Pool is quite long, I'd... More
0
Votes
Room Tips
"Try out the bar on the 21st floor, excellent view of Skytree tower"
Read review
"Sky Tree views are a nice bonus"
Read review
"Shuttles to the metro station are only to go to the metro station, you need to walk back to the hotel."
Read review
"Shuttle bus to tube station a big plus"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing