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Sheraton Miyako Hotel Tokyo

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Traveller (1256)
Room & Suite (611)
Dining (194)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Public Wifi
Shuttle Bus Service
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Room features
Accessible rooms
Air Conditioning
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Residential Neighbourhood
Park View
HOTEL CLASS
Hotel links
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Location

Full view
Neighbourhood
Shinagawa, Gotanda
In Shinagawa, an office district shares space with luxury residential buildings and the scene is constantly changing with rapid development. Ikedayama park and Togoshi park are great places to see beautiful traditional Japanese gardens with ponds, as well as enjoy the changing seasons. Shinagawa was a post and a port town during the Edo era and the lavish old Shinto shrines and Buddhist temples at Shinagawa and Ebara are very popular. It's a great place to get in touch with the old Edo atmosphere on a pleasure boat cruising along the canal. The neighboring area around Gotanda station is a study in modern contrasts filled with unique restaurants and a lively nightlife.
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1,895Reviews
1,783Photos
36Q+A
100Room tips
Traveller rating
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  • 75
  • 48
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Popular mentions
I returned to Sheraton Miyako hotel in January 2019 and compared to my last stay with them in October 2018, it was much better. Obviously, the renovated room and access to their lounge played a major part in this experience. The renovated rooms are nice, clean, tidy, bright and
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Response from Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo
Responded yesterday
Thank you for your sharing your magnificent experience staying at the Sheraton Miyako Hotel Tokyo. We are pleased to read that you enjoyed very much stay with us. Your kind comments have been passed on to our team and this will motivate us all to keep up the good performance. Thank you again for staying at the Shereton Miyako. We hope to see you again.
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Stayed two nights. Had a great experience. I had renovated room, it was clean and comfortable. Staff was great, food was good. One of the best club lounge. And it’s not far from metro station, there are couple stations within 5-10 minutes walk.
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Response from Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo
Responded 1 week ago
Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We take your views as a valuable suggestion then we will improve our operation and services. We hope you will remain a valued customer.
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Stayed here for one night during a recent business trip to Japan. The hotel is clean and tidy. The room was a very good size and was also very clean. There was tea and coffee making facilities in the room. The room was very warm and I could not find a way to cool it down. Check
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Response from Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo
Responded 2 weeks ago
Thank you for your stay with us. First of all, we appreciate your feedback and compliment to us. We are very sorry for the inconvenience caused by our air conditioning system. However, we truly look forward to welcoming you again.
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The service at the hotel, not surprising, is wonderful. The location is within walking distance to Shirokanedai metro station, which is great for getting around Tokyo. As many have said, the hotel is in need of a refresh, which is in progress, but slow going. Only the top two
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Response from Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo
Responded 16 Jan 2019
Thank you very much for your comments regarding your stay at the Sheraton Miyako Hotel Tokyo. We regret to hear that we were not able to provide a true experience due to some inconveniences during your stay. I have shared your comment to our Engineering team and directory we rectified this issue of Air conditioning. We appreciate your feedback as it allows us to make the necessary changes in the service we provide. Your patronage and loyalty are greatly appreciated and I hope that you will be able to grant us another opportunity in hosting you.
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I am a frequent visitor of the Sheraton Miyako Hotel. I have always found the place particularly well located as it is a short taxi ride (5-6,000 yen) away from some of the core CBD areas (akasaka) as well as being a quick 10/15 min walk from the subway stations that can take
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Response from Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo
Responded 3 Jan 2019
Thank you very much for your comments regarding your stay at the Sheraton Miyako Hotel Tokyo. We sincerely apologize for your disappointing experience of the club lounge and the gym. I have shared your comments with relevant departments for improvement. We appreciate your feedback as it allows us to make the necessary changes in the service we provide. Your patronage and loyalty are greatly appreciated and I hope that you will be able to grant us another opportunity in hosting you.
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123456123
I was not charged. Rules however prohibit people with tattoos to use facilities ( local reference to negative image of tattoo from the criminal organizations)
0 votes
Nope, there is no coin-laundry.
0 votes
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Unable to answer. Never took the shuttle. I guess hotel would be able to answer.
1 vote
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1234568
"Refurbished Rooms"
"Ask for newly renovated room"
"Talk to Afuso-san"
"cozy hotel in Tokyo"
"Quiet rooms are at the back with views of bamboo"
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12345620
PRICE RANGE
US$203 - US$502 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton tokyosheraton minatominato sheraton
LOCATION
JapanKantoTokyo PrefectureTokyoMinatoShinagawa, Gotanda
NUMBER OF ROOMS
494
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