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Sheraton Miyako Hotel Tokyo

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Traveller (1136)
Room & Suite (609)
Dining (192)
Overview
  • Excellent28%
  • Very good51%
  • Average15%
  • Poor4%
  • Terrible2%
Travellers talk about
“meguro station”(141 reviews)
“shuttle bus”(95 reviews)
“spg platinum”(19 reviews)
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,797)
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909 results
Traveller rating
271
419
142
49
28
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Time of year
LanguageEnglish
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271
419
142
49
28
Show reviews that mention
All reviewsmeguro stationshuttle busspg platinumbamboo loungeshuttle servicejapanese gardenhealth clubthe hotel offersclub loungechinese restaurantquiet locationnarita airportlobby barbusiness travelerconcierge desksmoking roomrooms are comfortable
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1 - 5 of 909 reviews
Reviewed 2 days ago

When here for the second time on business trip. Came early and the room was (naturally) not ready. When to the gym and got charge for it because I did not have a room yet. Got my room and as always in Japan the rooms...More

Thank JensPerregaard
Response from Tokyo_Santa, Manager at Sheraton Miyako Hotel TokyoResponded today

Dear Mr. Jens Perregaard, Thank you for your second stay with us and candid feedback to us. We feel sorry for not having met your satisfaction about our room size. We would be grateful if you could tolerate the charge for health club before check-in....More

Reviewed 4 days ago via mobile

Stayed here twice and most recently for 9 nights. This place gets a bad rap for being old but I don’t see what the fuss is all about. I did however get a renovated room. The public areas are really nice with the lounge looking...More

Thank Binno
Response from Tokyo_Santa, マネージャー at Sheraton Miyako Hotel TokyoResponded 4 days ago

We are truly thankful you chose to stay with us at Sheraton Miyako Hotel Tokyo. I appreciate your wonderful review of our hotel. I am very happy to hear about your positive experience in my hotel and will be sure to pass along your kind...More

Reviewed 1 week ago via mobile

Zero regards for Starwood platinum guests, very difficult staying with kids. Unlike other hotels they have no understanding of breakfast being part of the platinum benefits and you are forced to go to the club. Beds are slightly bigger than a twin for doubles and...More

Thank l3tsg01
Response from Tokyo_Santa, マネージャー at Sheraton Miyako Hotel TokyoResponded 4 days ago

Thank you for your stay with us and your candid feedback to us. We are sorry that we could not meet your satisfaction during your stay. We also regret that you left our hotel prior to your original departure date. Incorporating your comments to our...More

Reviewed 1 week ago

Great staffs and nice breakfast. However need to purchase the hotel breakfast vouchers. Hope to see that it is added to the room for better flexibility. Overall happy since its a corporate hotel. Not very big room but acceptable.More

Thank Darren T
Response from Tokyo_Santa, マネージャー at Sheraton Miyako Hotel TokyoResponded 5 days ago

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We take your views as a valuable suggestion then we will improve our operation and services. We hope you will remain...More

Reviewed 1 week ago via mobile

Sheraton Miyako Tokyo is in a great location to enable wonderful walks to local shopping and restaurants. The hotel has easy access to train stations and service is attentive and extremely courteous. The business lounge is great and enables guests to enjoy breakfast in either...More

Thank antony633
Response from Tokyo_Santa, マネージャー at Sheraton Miyako Hotel TokyoResponded 5 days ago

Thank you very much for your comments regarding your stay at the Sheraton Miyako Hotel Tokyo. It is a pleasure to receive positive feedback. I will share your comments with our team and thank all staff team on behalf of you. I am sure that...More

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About
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Refrigerator in room
Shuttle Bus Service
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (1136)
Room & Suite (609)
Dining (192)
Pool & Beach (31)
Amenities (63)
Business Centre & Event Rooms (10)
Family and Play Areas (2)
Nearby
Shinagawa / Gotanda
In Shinagawa, an office district shares space with
luxury residential buildings and the scene is
constantly changing with rapid development. Ikedayama
park and Togoshi park are great places to see
beautiful traditional Japanese gardens with ponds, as
well as enjoy the changing seasons. Shinagawa was a
post and a port town during the Edo era and the lavish
old Shinto shrines and Buddhist temples at Shinagawa
...More
Questions & Answers
Ask a question
Mdm J
20 May 2018|
AnswerShow all 3 answers
Response from Olga M | Reviewed this property |
Yes there is a special section with Halal Certified food
1
Vote
Google Translation
Annienon
15 September 2017|
AnswerShow all 4 answers
Response from AJE62 | Reviewed this property |
I paid on checkout having pre-booked using the japanican portal. That site usually let's you pay on checkout in yen, which is usually cheaper than pre-paying in £ or $ through other hotel booking sites. You have to give... More
1
Vote
Jenny V
8 September 2017|
AnswerShow all 2 answers