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Hotel & Residence Roppongi

Traveller (165)
Room & Suite (361)
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  • Excellent41%
  • Very good44%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
“cube room”(6 reviews)
“washing machine”(10 reviews)
Name/address in local language
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
3 Star Hotel
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Offers from Hotel & Residence Roppongi
Offers & Announcements: Free breakfast with your stay
Offers from Hotel & Residence Roppongi
Offers & Announcements: Free breakfast with your stay
29 Apr30 Apr
1 room, 2 adults, 0 children
Standard Room
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Reviews (219)
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All reviewscube roomwashing machineexpensive locationzen roommodern environmentno iron or ironing boardnice boutique hotelstudio apartmentstayed for weeksroad noisegreat ramentea kettlejapanese stylesmall kitchenbig tubpublic transitmetro station
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1 - 5 of 159 reviews
Reviewed 3 days ago via mobile

We originally were shown a ‘de luxe’ room which we had booked and had been told would be over 38sq m room. It was very basic and very small. After the staff spent almost 40 minutes trying to sort out our booking, we were shown...More

Thank jondaving
Management response:Responded 2 days ago

Thank you for staying at Roppongi Hotel S, and wrote us a valuable comment. Although there is a little problem during your check-in, we are very grateful that you have written so many praise for us. We are very happy since you have enjoyed your...More

Hotel's Favourite
Reviewed 21 October 2017 via mobile

I stayed in a zen room in the hotel and it was amazing. It had all the mod cons but the draw card is the tatami mat area and the wooden bath. What a treat. Only 10 minutes walk from the metro. Shibuya is not...More

Thank carnage99
Response from RoppogiHotelS2469, Guest Relations Manager at Hotel & Residence RoppongiResponded 14 November 2017

Thank you for your excellent review, we're glad you enjoyed your stay and found the area convenient for your needs. We hope to see you again!

Reviewed 4 days ago

I booked a room directly with a hotel and ended up paying 240€ for a night for cube room. The design is everything but convenient, huge sink in the kitchenette, no place to put the clothes, one sigle chair to serve as a storage place....More

Thank seeking_light
Management response:Responded 2 days ago

Thank you very much for staying at Roppongi Hotel S. We sincerely appology for all the unpleasant experiences you have encountered during you stay in our hotel. The check-in time is from 15 o'clock, but we can keep your luggage for free before the check-in....More

Reviewed 2 weeks ago

This was our first hotel in Japan and was a great welcome to Tokyo. It's reasonably close to Roppongi subway station (about 10 minutes' walk) and another 15-20 minutes to walk to the famous Shibuya junction. The staff were very friendly and helpful, spoke excellent...More

Thank looptail
Management response:Responded 2 weeks ago

Thank you very much for choosing Roppongi Hotel S among many options. It 's our honor to be your first hotel in Japan. We are very pleased to see you enjoyed the unique relax time in our hotel. We will try our best to make...More

Reviewed 4 January 2018

Maybe it was the room we chose on booking but our experience of Hotel Roppongi S was distinctly average at best. This was the first hotel of a two week trip to Japan and luckily every other experience was better. The location of this hotel...More

Thank Merkey
Management response:Responded 10 January 2018

Thank you very much for staying at Roppongi Hotel S this time and leaving us a valuable review. As you say, our hotel is a renovation hotel, the building itself is old. But one of our hotel's features is that the reuse of the facility,and...More

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Best Value Properties in Minato, Japan
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Awards & Recognition
Certificate of Excellence
Top amenities
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Dry Cleaning
Laundry Service
Multilingual Staff
Room Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Price range
US$145 - US$325 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette
Price range
US$145 - US$325 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette
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Traveller (165)
Room & Suite (361)
Dining (61)
Amenities (30)
Business Centre & Event Rooms (8)
Questions & Answers
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Beth H
31 January 2016|
AnswerShow all 4 answers
Response from PeiMo | Reviewed this property |
There is a an airport shuttle that has a stop at the Grant Hyatt Hotel, close to the Roppongi Hills. It's about 10 minutes or less walk from the S hotel. I am not clear about Disney though.
Mam V
21 January 2016|
AnswerShow all 2 answers
Response from MsOzz | Reviewed this property |
I agree Charlie. Contact the hotel directly they will try to help. We had a queen sized bed as well as a sofa in the room.
13 December 2015|
Response from Hotel_S_Roppongi | Property representative |
Dear Ms. Travelor Ruth, Thank you for your question. The closest subway station is 'Roppongi Station' of 'HIBIYA line' and it takes 6-7 mins walk from the exit 2. And the second closest one is ''Roppongi Station' of 'Oedo... More
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Room Tips
"Rooms only go up to floor 6, rooms away from the main road will be quieter."
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"the Luxury room was quiet, cool and comfortable"
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"For fresh air get a room at the back as the highway is on the front."
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"In Japan a "double" usually means an extra wide single bed. So if there are a couple you, might..."
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