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The Ritz-Carlton, Tokyo

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The Ritz-Carlton, Tokyo
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1,310 Reviews from our TripAdvisor Community

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Showing 651: English reviews
Australia
Reviewed yesterday NEWvia mobile

If it was location, service, views, room decor or views from your room, this is second to none. Its high rise, clouds float by. Some rooms give you the view to Mt. Fuji. Close to great shopping without getting outside if its raining. Great WiFi, great breakfast, breathing bar views, cigar section and a hotel with a soul. I have...

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Helpful?
Thank FirebirdG2
Los Angeles, California
Reviewed 3 days ago NEW

Arrived at the Ritz, met at the door by courteous staff who welcomed us by name and guided us to the elevator to the Club level check in which is on the top floor (53th floor). You realize quickly that you are now on the highest floor in the tallest building in Tokyo with Ahhhmaaaazing views of Tokyo below! The...

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Helpful?
Thank Rick S
JohnRolfs, 支配人 at The Ritz-Carlton, Tokyo, responded to this review

Dear Rick S Greetings from The Ritz-Carlton, Tokyo ! It is a great deal of encouragement for us knowing we have exceeded your expectations during your recent stay and very pleased to know that you were able to safely enjoy exploring Tokyo and Kyoto. We truly appreciate being given the opportunity to be of service, and look forward to welcoming...

Orlando, Florida
Reviewed 5 days ago NEW

Upon arriving, I was whisked away to a magnificent lobby, made even more enchanting by the Christmas choir and 10-foot tree that lay at the center of a luxurious-looking Christmas party. The staff was on hand to run circles around me, whilst they simultaneously checked me in and arranged for my luggage to be brought to my room before I...

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Helpful?
Thank ericjw
JohnRolfs, 支配人 at The Ritz-Carlton, Tokyo, responded to this review

Dear ericjw It means so much to us knowing you and your girlfriend enjoyed your stay and the view from your room, thank you for taking the time to recognize the warm and friendly service you received from our Ladies and Gentlemen. We thank you once again for choosing to stay with us, and look forward to welcoming you back...

Singapore, Singapore
Reviewed 1 week ago via mobile

this hotel is located at the 9 floor from the top of midtown tower. the view is excellent. the room space is larger than the hong kong one that I've stayed. The swimming pool also bigger than the Hong Kong one. one of the best hotel in tokyo japan

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Thank yusuf_andry
New York City, New York
Reviewed 1 week ago via mobile

We celebrated our sons 40th birthday in Tokyo and had a booking of three rooms at the 49th floor! First day we had a snowstorm, but staying in the Hotel was very comfortable! Next day we saw the Fuji! The service from the staff is outstanding! The Club Service was fantastic! We had such a help to settle some bookings...

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Helpful?
Thank Susangermany
Washington DC, District of Columbia
Reviewed 1 week ago

I recently stayed at the Ritz for 6 nights on business.PROS: -- The room was beautiful and well equipped with toiletries, tea, bottled water, etc. And the view of Mt. Fuji (on a clear day) was spectacular. -- The Roppongi location was very convenient and there is a subway stop in the next building which is very convenient. -- Sushi...

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Helpful?
Thank MissEinDC
JohnRolfs, 支配人 at The Ritz-Carlton, Tokyo, responded to this review

Dear MissEinDC Thank You for staying with us and taking the time to share your experience. We appreciate your warm comments regarding your stay. On the other hand, we would like to express our apologies for the concierge misunderstanding your needs. (probably misunderstood for the Tsukiji Fish Market, famous for early morning tuna auction) We highly appreciate your valuable comment,...

SF, United States
Reviewed 1 week ago

The Ritz Tokyo is everything you would hope for in a Ritz. It has a great location, great amenities and a very attentive staff. The bar is always active and the views are impressive - best in the city! I would stay here again anytime I was visiting Tokyo. The property was meticulous and the staff all lived up to...

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Thank jeanned133
New York City, New York
Reviewed 2 weeks ago

After a rough start, everything got into place and it got better and better. Communication is a must :-) The service is perfect, the food is very good. Although there are not enough options for vegeterians, the service provided by the staff is so good it compensate for that lack. Being a non meat eater, I am very picky when...

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Helpful?
Thank Myriam C
JohnRolfs, 支配人 at The Ritz-Carlton, Tokyo, responded to this review

Dear Myriam C Thank you for staying at The Ritz-Carlton, Tokyo and taking your time to write your experience with us. We are pleased to know that you enjoyed your room and the view at the lounge. I was delighted to read that our staff service were able to compensate the limited choice of vegetarian menu but we will work...

st. charles, United States
Reviewed 2 weeks ago

The location and service is the best in the Tokyo Mid Town area. You will be treated like royalty- but made to feel like family and at home with everything you wanted but forgot to get to make your stay wonderful. It is a place that once you arrive - you don't want to leave but stay on for many...

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Thank F6488AZthomask
Culver City, California
Reviewed 3 weeks ago via mobile

This was the first stop on our first visit to Japan. Checking in on the Club Floor after a twelve hour transpacific flight on JAL (an exceptional airline, but that's another story) was efficient and welcoming. The Hotel's aesthetic, while contemporary and incorporating all the modern conveniences, is also very much of its locale. Artwork, water features and floral displays...

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Thank Her_Other_Half
JohnRolfs, General Manager at The Ritz-Carlton, Tokyo, responded to this review

Dear Her_Other_Half Greetings from The Ritz-Carlton, Tokyo ! It means so much to us knowing you enjoyed your stay. Thank You for taking the time to recognize the warm and friendly service you received from our Ladies and Gentlemen. I would like to share this to all the members of the team. We look forward to welcome you back and...

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Staying in Akasaka / Roppongi

Neighbourhood Profile
Akasaka / Roppongi
Not so long ago the Akasaka and Roppongi areas were famous for their nightlife, high-class restaurants, bars and clubs. More recently, with the opening of Roppongi Hills, Tokyo Midtown and Akasaka Sacas, the area has declared itself as the most fashionable spot to be seen. The area also hosts the National Art Center and the Mori Art Museum and lots of trendy art galleries.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
As guests alight from the elevator that takes them to the 45th floor of Tokyo's tallest building, they are greeted by a magnificent sky lobby that epitomizes one of the premier luxury hotels in this cosmopolitan city - The Ritz-Carlton, Tokyo. Occupying the top nine floors and the first three levels of the 53-story Midtown Tower, this five-star luxury hotel is located in the Roppongi District, which transfixes visitors with both its vibrant night life and centuries-old attractions. ... more   less 

Additional Information about The Ritz-Carlton, Tokyo

Address: 9-7-1 Akasaka, Minato 107-6245, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Akasaka / Roppongi
Price Range: £373 - £982 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Tokyo 5*
Number of rooms: 248
Reservation Options:
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Also Known As:
Ritz-Carlton Tokyo Hotel Minato
Ritz Carlton Minato
Ritz Tokyo
Minato Ritz-Carlton
The Ritz-Carlton, Tokyo Japan
Hotel Style:
#2 Luxury Hotel in Minato
#2 Business Hotel in Minato
#2 Spa Hotel in Minato
#4 Family Hotel in Minato
#10 Romantic Hotel in Minato
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Tokyo staff and other travellers.
26 questions
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Questions? Get answers from The Ritz-Carlton, Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“53rd floor on the Tokyo Tower side”
  • View views views from the 53rd floor
 of 5 bubbles 581ricks, 7 Dec 2016 | Read review
“Ask for a room with a Mt Fuji view”
 of 5 bubbles MissEinDC, 28 Nov 2016 | Read review
“Buy the Pasmo or Suica (stored value) card at the machine as you can use it on all the different line including JR. Pocket wifi.”
  • The famous Japanese toilet.
  • The toilet control.
 of 5 bubbles resakille, 16 Nov 2016 | Read review
“All rooms have excellent views and most have a comparable layout. Views are excellent regardless of direction.”
 of 5 bubbles windance, 11 Nov 2016 | Read review
“If you are not so good in directions, I will suggest to choose a room near the elevators.”
 of 5 bubbles DennisCLCheng, 5 Nov 2016 | Read review
5 of 5
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