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Mitsui Garden Hotel Shiodome Italia-gai

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Traveller (388)
Room & Suite (318)
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About

Location
Cleanliness
Service
Value
Property amenities
Restaurant
Free High Speed Internet (WiFi)
Dry Cleaning
Hot Tub
Laundry Service
Non-Smoking Hotel
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
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HOTEL STYLE
Family
Safe
HOTEL CLASS
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Special Offer:Always 5% discount
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Location

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Neighbourhood
Shinbashi Shiodome, Odaiba
Odaiba is an entertainment hotspot with a giant ferris wheel, concert halls, amusement arcades and lots of shopping. It also boasts Oedo-onsen-monogatari, a hotspring that recreates old Edo-era ambiance and is very popular with foreign visitors. Shiodome has ultra-modern office buildings where you can often find restaurants with a great high-rise view of Tokyo. The neighboring area of Shinbashi is a district of much older commercial buildings and it's a great place to join 'salary men' enjoying a drink and snacks at street stalls under the railway bridges after work.
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750Reviews
670Photos
12Q+A
36Room tips
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The hotel is located in a quiet neighbourhood, surrounded by what looks like a rather upscale apartments. It is around 400 m from Daimon Subway Station (with 2 subway lines) and 600 m from Shimbashi Station, which is a bigger station with 2 subway lines as well. Daimon Subway
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Stayed for 3 nights. Around 10 mins walk from Daimon. Quiet location. Very relaxing. Room was larger than expected. The photos looked like they’re tiny but was surprised of how much space we actually had. Room we stayed in was single but with a comfortable double bed. Smoking
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We stayed here for 4 nights when touring in both Tokyo and Kamakura. It is located in this Shiodome area called Italia-gai where some buildings, restaurants are decorated with the certain Italian style. Real fun place to wander a little bit after an early check-in to taste the
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Response from Stay803527, フロント オフィス マネージャー at Mitsui Garden Hotel Shiodome Italia-gai
Responded 2 Dec 2018
Thank you for choosing at Mitsui Garden Hotel Shiodome Italia-gai and for sharing your feedback on Trip Advisor. We are pleased to hear that you were satisfied with your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. As you know, we have good access to the public transportations such as JR, Metro and Tokyo Monorail within 7-10minutes by walk. Any guests who visit our hotel either on sightseeing or on business, get an easy access to most of the places. We are also truly delighted to learn that you are satisfied with our staff's services. We are continuing to refine our services and skills. Your compliment encourages our high motivation to seeking best services. Your feedback is valuable as it is one of the best ways for us to understand how we can enhance our guest's experience in the future. We look forward to welcoming you at Mitsui Garden Hotel Shiodome Italia-gai again soon. Front Office Manager
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Stayed for 2 nights. The room is smelly, and super tiny. The location is OK. But other than that there is nothing much positive to say. Very average hotel. Stay here only if u r going to spend the whole day outside and only come back to hotel late at night to sleep.
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Response from Stay803527, フロント オフィス マネージャー at Mitsui Garden Hotel Shiodome Italia-gai
Responded 2 Dec 2018
Thank you for choosing at Mitsui Garden Hotel Shiodome Italia-gai and for sharing your feedback on Trip Advisor. First of all, we are glad to hear that you were satisfied with our convenient location. It is very central to everything and easy to access such as main railway terminals and Haneda and Narita International Airports so that its location is convenient for not only business but also sightseeing. On the contrary, we are disappointed to learn that the size of your room did not meet your expectations at this time. We would appreciate your kind understanding for the room situation. Tokyo is a densely populated city, so we have designed most of our rooms a bit compact but for function and convenience. However, your comments have been shared with the concerned departments for future guidance. Again, thank you for your honest feedback and we truly hope to have another opportunity of welcoming you, when your travels bring you to Tokyo in future. Front Office Manager
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Even the hotel has a good location within Minato area and rooms are ok (just ok, tiny but is the regular size there); the a/c is set from a general control which I disliked; and my worst experience was at the restaurant, which is supposed to close at 10pm however they take the
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Response from Stay803527, フロント オフィス マネージャー at Mitsui Garden Hotel Shiodome Italia-gai
Responded 19 Oct 2018
Thank you very much for choosing to stay with us and we truly appreciate for taking the time to share your feedback of your recent stay at Mitsui Garden Hotel Shiodome Italia-gai.. Firstly, we are pleased to hear you enjoyed the convenience of our location. We are located in very central area which is convenient for not only business but also sightseeing. On the contrary, we are truly disappointed to hear that your restaurant experience could not meet our Mitsui Garden standards. At our restaurant, we set ‘last entry’ one our prior closing time for dinner. For every guests who are about to enter the restaurant around last entry, restaurant staff explain ‘food serving time’ and closing time. We, however, equally regret to know that our restaurant staff failed to communicate properly and we can understand it would be frustrating for you. Let us clear that our service mission is definitely guest’s satisfaction. We are running the hotel business with the high standard of service to have local and overseas customers stay comfortably. We have shared your comments with our team to once again review our services and improve the accuracy of guest information and our communication within our team. Let me stress once again, your feedback is highly appreciated and we look forward to welcoming you back to the Mitsui Garden Hotel Shiodome Italia-gai once again for us to be able to restore your confidence in our faithful hospitality. Front Office Manager
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Professional photo exclusively commissioned by TripAdvisorMitsui Garden Hotel Shiodome Italia-gai
The Moderate Twin Room at the Mitsui Garden Hotel Shiodome Italia-gai
Professional photo exclusively commissioned by TripAdvisorMitsui Garden Hotel Shiodome Italia-gai
The Moderate Single Room at the Mitsui Garden Hotel Shiodome Italia-gai
Professional photo exclusively commissioned by TripAdvisorMitsui Garden Hotel Shiodome Italia-gai
The Moderate Double Room at the Mitsui Garden Hotel Shiodome Italia-gai
トリプル時の客室
線路側の部屋の風景。鉄道好きなら部屋のリクエストをするといいでしょう。
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Thank you very much for your inquiry at Mitsui Garden Hotel Shiodome Italia-gai. The closest Station is Shiodome and Onarimon Stations, both of which are around 7 minutes walking. Our hotel has convenient access from 5 different stations. In your case, Hamamatsucho station is the best way to get our hotel from JR Shinagawa station. For your mother’s case, we would highly recommend to take a taxi which would cost approximately 700JPY and take 4minutes. Please feel free to contact us if you have need any further information. We look forward to welcoming you. Mitsui Garden Hotel Shiodome Italia-gai
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Hi, it was quite easy. We took Narita Express train from the airport to Tokyo Station (main railway station). From Tokyo station with Yamanote line three stops up to Hamamatchucho station. From there we walked to the hotel, app. 500m. We bought roundtrip ticket, and this was valid until hamamatchucho and also back when leaving tokyo. Webalso loaded Hyperdia Tokyo timtable before the trip on our mobile phones, it was helpful! Have a nice trip! It was amazing city!
1 vote
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We found it hard to find the actual hotel since the hotel isn't that close to the station, about 15 minutes. We ended up taking the train to a station close by, not the right one and then calling a taxi which was about 1000 yen.
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"twin beds are large and good supporting hard beds"
"higher floor"
"Do not choose room close to the vending machines, these are very noise."
"Upper floors are quieter"
"Booking in advance would certainly help"
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PRICE RANGE
US$112 - US$312 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mitsui garden minato
LOCATION
JapanKantoTokyo PrefectureTokyoMinatoShinbashi Shiodome, Odaiba
NUMBER OF ROOMS
375
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