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Hotel JAL City Haneda Tokyo

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Traveller (398)
Room & Suite (370)
Dining (38)
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Overview
  • Excellent24%
  • Very good58%
  • Average15%
  • Poor2%
  • Terrible1%
Travellers talk about
“shuttle bus”(35 reviews)
“one night”(26 reviews)
“rooms are small”(20 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Free Airport Transportation
Multilingual Staff
3 Star Hotel
All hotel details
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,690)
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51
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All reviewsshuttle busone nightrooms are smallinternational terminalnext morningconvenience storeramen shopbuffet breakfast isfree wifithe main reasonthe hotel websiteshuttle serviceearly morningnearest stationexcellent hotelan overnight stayclose to the airport
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1 - 5 of 250 reviews
Reviewed 4 weeks ago

Attentive desk staff and a comfortable bed but one side was against the wall and the room was very small with little room for luggage and barely room to walk around the bed. However, the breakfast, which featured both western and Japanese, was excellent with...More

1  Thank Mary H
Response from 羽田東京 ホ, フロント at Hotel JAL City Haneda TokyoResponded 4 weeks ago

Thank you very much for staying with us and also thank you for answering a questionnaire. We felt fairly sure that we could not provide you comfortable staying in this time. It's indeed disappointing that we could not get your contentment. Thank you very much...More

Reviewed 20 April 2018 via mobile

Even though booked one month in advance they had no non-smoking rooms. I slept in an ashtray. And, although the JAL logo is posted everywhere they could provide no airline check-in or luggage information. Truly a dump.

Thank murphyman13
Reviewed 19 April 2018 via mobile

Simple hotel near the airport. Very small room. Dinner wasn't that great. Same for breakfast. Reasonable price. Good for short night. They have shuttle service to airport. Recommended for this purposeMore

Thank Eyal S
Response from 羽田東京 ホ, Front at Hotel JAL City Haneda TokyoResponded 20 April 2018

Thank you very much for staying with us and also thank you for answering a questionnaire. We felt fairly sure that we could not provide you comfortable staying in this time. It's indeed disappointing that we could not get your contentment. Thank you very much...More

Reviewed 2 March 2018

We arrived early but unfortunately when you are flying long haul (Aust/Japan) you don’t have much choice. Greeted pleasantly on arrival at 7.30am but informed “check-in at 2pm” ??? where do we go? 1st time in Japan, we said we would wait in foyer, they...More

Thank buffie46
Response from ホテルJALシティ羽田東京, フロント オフィス マネージャー at Hotel JAL City Haneda TokyoResponded 3 March 2018

Thank you very much for staying with us and also thank you for answering a questionnaire. We felt fairly sure that we could not provide you comfortable staying in this time. It's indeed disappointing that we could not get your contentment. Thank you very much...More

Reviewed 29 January 2018

If you are looking to layover Tokyo overnight, this hotel location is ideal. There is an airport shuttle to and fro and the service is good. However, if you plan to visit Tokyo city, you will need to take the monorail down to hamamatsucho station...More

1  Thank Leong Y
Response from ホテルJALシティ羽田東京, other at Hotel JAL City Haneda TokyoResponded 31 January 2018

Thank you for staying Hotel JAL City Haneda Tokyo. We hope you have a comfortable time in our hotel. You have opportunity that using Haneda airport in the future, Please stay at Hotel JAL City Haneda Tokyo again. Thank you for cooperate in your review....More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Hotel Amenities
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Details
Price range
US$82 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$82 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (398)
Room & Suite (370)
Dining (38)
Amenities (27)
Nearby
Haneda / Kamata
Haneda / Kamata is known for its airport with many
hotels popping up with the increase in international
flights. It’s also an area that offers many shrines
and temples with ancient origins including Anamori
Inari Shrine or Ikegami Honmonji temple which is
visited by more than 300,000 people in October's
Buddhist Oeshiki festival. The area around Kamata
station is lined with restaurants and is lively until
...More
Questions & Answers
Ask a question
Aurelia Haryati L
25 October 2017|
AnswerShow all 2 answers
Response from Marcos B | Reviewed this property |
Hi. Yes you should be able to catch the shuttle. I think it runs until 00:30. I landed around 22:20 and had no problem, even passport control being quite busy. For the correct shuttle stop, try to find the hotel page and... More
0
Votes
snoopie88
11 October 2017|
Answer
Response from Roving_Bill | Reviewed this property |
Very sorry I don’t know, but taxis in Japan are usually very expensive and you might do well with public transport. All the best. Billy
0
Votes
Mable G
11 May 2017|
Answer
Response from 羽田東京 ホ | Property representative |
Greetings from Hotel JAL City Haneda Tokyo. Our shuttle bus only runs between Haneda Airport and Hotel. Please kindly check the shuttle bus information at our hotle homepage. If you have any further questions please feel... More
0
Votes
Google Translation
Room Tips
"twin room, separate toilet and bath."
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"Go somewhere else."
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"Queen bed is only big enough for one person."
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"All rooms seem more or less the same."
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