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Hilton Tokyo

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3,901 Reviews from our TripAdvisor Community

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Showing 2,698: English reviews
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Taipei, Taiwan
Reviewed 3 days ago NEWvia mobile

Im so happy that i can stay Hilton Shinjuku for three days, the front desk are very nice and the executive room is good. We also enjoy the breakfast on the second floor. Great experience here. :)

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Helpful?
Thank Clairetung
Melbourne
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

As Hilton reward members we were able to obtain a very good rate with a flash sale. Otherwise the nightly rate was expensive. We only stayed one night and did not eat at any restaurants. Needless to say I did look at the Strawberry Festival high tea. It looked like Something out of Willie Wonkas. It was a feast for...

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2Thank Roamers46
About Hotel's Favourite Review
Hotel R, Hilton Tokyo at Hilton Tokyo, responded to this review

Thank you very much for taking the time to provide us with your valuable feedback. I am happy to learn that you enjoyed your recent stay and enjoyed the panoramic views as well as the many facilities accessible in close proximity from our hotel. Hilton Tokyo is located in Shinjuku, the heart of Tokyo's business, shopping and entertainment district, and...

Austin, Texas
Reviewed 3 days ago NEW

We unfortunately only were here for one night, but it was exceptional. We came from NRT airport by train then took the free shuttle from the train station (though there is also a bus (called a limousine bus) that brings you right to the door). Location was nice- about a 5 minute walk from restaurants, etc. Only 2 blocks from...

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Thank eelizabethh
Safed, Israel
Reviewed 4 days ago NEWvia mobile

Seldom do I give a perfect score to a hotel, but in this case, it totally deserves it. Super big rooms, spotless, high quality linens and furniture. Breakfast was excellent- one of the best anywhere in the world. Concierge- awesome and very helpful. Accessibility was superb with the Metro right under the hotel. What can I say? I was a...

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Thank garyinternational
London, United Kingdom
Reviewed 4 days ago NEW

Excellent hotel in great location, with very hospitable service. Breakfast & Executive Lounge both more than met expectations. Hotel is connected to 2 subway stations for ease of access to Tokyo metro. Could not fault this hotel - have stayed for both business and pleasure, and it is suitable for both.

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Thank Chris B
Reviewed 5 days ago NEWvia mobile

I have not even checked out yet and I want to tell you all how great this place is. After a nightmare with an illegal Airbnb listing, I bit the bullet and booked 6 nights here for the last leg of our trip. We have stayed in Hiltons before in the US but nothing compares to it here. We were...

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Thank Dory H
Mahe Island, Seychelles
Reviewed 5 days ago NEW

Quality of service has not changed overteh year and remains good. Rooms are very small, this will be the only inconvenient. Great breakfast buffet and very rpofesional team all over, but you are in Japan, so you don't really expect less. Executive lounge is not as good as I have experienced in Asia, with the same choice every single night,...

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1Thank Stephane V
Reviewed 1 week ago via mobile

The hotel staff is very helpful, friendly and polite. The hotel is really clean and well maintained. I highly recommend the location as well. Walking distance to the park, restaurants and free shuttle to go to the city. Their hotel buffet is great as well😊🤗

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Thank Miracle S
Reviewed 1 week ago via mobile

Great hotel Hilton always are Rooms are not so big but no the job depending on the size you get. Great very helpful staff Nice pool and gym Best cafe near reception Location is a bit far out 23 mins walk away from the train and subway and a map is needed

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Thank Jessica M
Hong Kong
Reviewed 1 week ago

Room: spacious, bathroom with shower and bath tub. Comfortable bed and pillows. They even provide a humidifier upon request and it's filled up everyday by housekeeping. Breakfast: excellent breakfast with a wide selection of western and Japanese choices, everything was very yummy! Toddlers plates and bowls are also provided. Free shuttle from/ to the hotel from the Shinjuku station was...

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Thank Kchu

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Staying in Shinjuku

Neighbourhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Metropolitan Grill
Metropolitan Grill
Cuisines: Steakhouse, American, Seafood, Australian
Dynasty
Dynasty
Cuisines: Chinese
Dynasty
Dynasty
Cuisines: Chinese
Junisoh
Junisoh
Cuisines: Japanese, Sushi, Asian, Healthy
Zatta
Zatta
Cuisines: Bar, International, Wine Bar
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Tokyo boasts market leading contemporary guestrooms, spectacular bars and restaurants and one of the finest health clubs in the city. Enjoy Tokyo's most popular location - Shinjuku, with easy access to JR Shinjuku Station and direct access from the hotel to the Tokyo Metro (Subway). Follow us on facebook Hilton Tokyo (Official) ... more   less 

Additional Information about Hilton Tokyo

Address: 6-6-2 Nishishinjuku, Shinjuku 160-0023, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Price Range: £221 - £441 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Tokyo 4.5*
Number of rooms: 810
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Rakuten, JAPANiCAN, Cheap Tickets, Travelocity, Ctrip TA, Hotels.com and Jetsetter so you can book your Hilton Tokyo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Tokyo Hotel Shinjuku
Hilton Hotel Tokyo
Hilton International Shinjuku
Shinjuku Hilton
Hilton Tokyo Shinjuku
Hotel Style:
#2 Family Hotel in Shinjuku
#2 Business Hotel in Shinjuku
#2 Romantic Hotel in Shinjuku
#2 Luxury Hotel in Shinjuku
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Tokyo staff and other travellers.
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Questions? Get answers from Hilton Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor for a beautiful view”
 of 5 bubbles eelizabethh, 21 Feb 2017 | Read review
“High Floor to get a better view”
 of 5 bubbles chrisbZ4595QA, 20 Feb 2017 | Read review
“prefer teh Park Hyatt next dorr, it is slightly more expensive but worth the experience”
 of 5 bubbles thomasb130, 19 Feb 2017 | Read review
“3704 was excellent - near the exec lounge on L37 and a great view”
  • Mt Fuji from room 3704
 of 5 bubbles huckster63, 7 Feb 2017 | Read review
“Higher floors provide better views, some with a view of Fujiyama in the distance”
 of 5 bubbles colin_matthew, 7 Feb 2017 | Read review
5 of 5