We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Shinjuku New City Hotel

Traveller (152)
Room & Suite (59)
Dining (2)
  • Excellent12%
  • Very good51%
  • Average29%
  • Poor5%
  • Terrible3%
Travellers talk about
“shuttle bus”(42 reviews)
“shinjuku station”(116 reviews)
“shuttle service”(10 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Free Shuttle or Taxi Services
Multilingual Staff
3 Star Hotel
All hotel details
Contact Info
Name/address in local language
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (527)
There are newer reviews for Shinjuku New City Hotel
See the most recent reviews
Filter reviews
249 results
Traveller rating
Traveller type
Time of year
More languages
Show reviews that mention
All reviewsshuttle busshinjuku stationshuttle serviceminute walkvending machineswest exitsemi double roomhotel staff ismetropolitan government buildingpriced hotelbuffet breakfastquiet locationjapanese standardsstayed for nightswould stay againthe hotel websitelocation is great
Updating list...
241 - 245 of 249 reviews
Reviewed 4 November 2006

The Shinjuku station is overwhelmingly big and crowded and it is extremely difficult to find the correct exit to catch the hotel's courtesy bus, if you are not familiar with it and are saddled with heavy suitcases on arrival. But this hotel is not far...More

6  Thank Notelle
Reviewed 2 October 2006

If you don't know Shinjuku station very well, then I would suggest that on your arrival, you take a taxi to the hotel. The daily shuttle is a great service provided by the hotel, but it is tricky to find the location of the shuttle...More

4  Thank ormeaugirl
Reviewed 8 July 2006

I wouldn't recommend this hotel to my worse enemies DOG. I can honestly say that this Hotel has NOTHING going for it. It's location is a 15min stroll from Shinjuku station but dont be surprised if you see homeless people urinating on the walkways. The...More

6  Thank Jourdan L
Reviewed 2 May 2006

This hotel is a great find. The lobby's 70s style chandeliers are probably its most distinguished decorative feature, but the rooms are clean, pleasant and fairly spacious and the windows open, which does not appear to be a given in Japan. The staff are friendly...More

6  Thank Southlondongirl24
Reviewed 17 March 2006

Great location - one block from the Government Towers and 15mins walk to Shinjuku station. The surrounding area is safe and quiet. Our triple room was clean and spacious. Hotel staff were friendly and helpful. This is a great place to stay in Shinjuku.

12  Thank Mir222
View more reviews
Top amenities
Free High Speed Internet ( WiFi )
Hotel Amenities
Shuttle Bus Service
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Meeting Rooms
Banquet Room
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Price range
US$89 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
Price range
US$89 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
Add Photo Photos
Traveller (152)
Room & Suite (59)
Dining (2)
Shinjuku is the commuting capital of Tokyo, and
contains the busiest train station in the world. To
the west, there's an office district with the Tokyo
Metropolitan Government Office at its center. To the
east, there’s a district with long-established
department stores, cinemas and theaters. Shinjuku
Gyoen is a park originally built as the garden for the
Imperial Household. It is quite famous as a venue for
Questions & Answers
Ask a question
Liza R
27 October 2017|
AnswerShow all 2 answers
Response from Bob W | Reviewed this property |
There are bus services from Narita airport to Shinjuku, as well as the Narita Express train. Shinjuku New City Hotel has a free shuttle bus service from Shinjuku station, in front of the West entrance from the lower level... More
14 March 2017|
AnswerShow all 5 answers
Response from Sylliana | Reviewed this property |
Hello Vanlina, like kwcm said i can't post it here directly. I just added a picture of the subaru building in my review, you should be able to see this to your right from inside the loop on google maps. The picture of the... More
Google Translation
Room Tips
"Be sure to ask for bus times in advance."
Read review
"choose room facing the shinjuku chuo park"
Read review
"Standby early for shuttle bus and pls do a lot of study on where the shuttle bus pickup from Shinjuku."
Read review
"couldn't fault the rooms we had - everything worked well"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing