We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Sunroute Higashi Shinjuku

Save
Traveller (398)
Room & Suite (343)
Storyboard
Overview
  • Excellent25%
  • Very good58%
  • Average14%
  • Poor2%
  • Terrible1%
Travellers talk about
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Concierge
Wheelchair access
3 Star Hotel
All hotel details
Additional information
Offers from Hotel Sunroute Higashi Shinjuku
Offers & Announcements: Package Deal
Offers from Hotel Sunroute Higashi Shinjuku
Offers & Announcements: Package Deal
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,120)
Filter reviews
626 results
Traveller rating
166
344
92
18
6
Traveller type
Time of year
LanguageEnglish
More languages
166
344
92
18
6
Show reviews that mention
All reviewssubway stationroyal host restaurantfukutoshin linevending machines on each floorrooms are smallhotel is locatedminute walkkorea towntully's coffeewalking distanceliterally next doorstayed here for nightsdouble bedshinjuku areajr passlaundry roomnarita airport
FilterEnglish
Updating list...
1 - 5 of 626 reviews
Reviewed 3 days ago via mobile

My sister and I checked into the hotel for 5 nights. Higashi Shinjuku station is just 15 meters from the hotel which was perfectly fine for us. It is 3 stops to Shinjuku station. Check in was fast and efficient. Hotel lobby had a pleasant...More

Thank ML T
Response from srhsj, フロント オフィス マネージャー at Hotel Sunroute Higashi ShinjukuResponded yesterday

Thank you for staying with us. We appreciate your review. We deeply apologize that you had found a bed bug and that made you feel uncomfortable for the rest of your stay. We've called the company for extermination of harmful insects to sanitized the room....More

Hotel's Favourite
Reviewed 5 June 2018 via mobile

I originally booked this hotel based on its price and location in Shinjuku. If you book 6+ nights the direct Hotel website also gives you a discount. Upon arrival, the hotel surpassed my expectations for a few reasons. It’s right next door to Higashi-Shinjuku station...More

2  Thank Alice785
Response from srhsj, フロント オフィス マネージャー at Hotel Sunroute Higashi ShinjukuResponded 8 June 2018

Thank you for staying with us. We appreciate your favorable review, it really warms our hearts! Thank you for sharing your experience here, we appreciate your recommendation of our place to welcoming others. Once again, thank you for choosing us and we are looking forward...More

Reviewed 4 days ago via mobile

This hotel is very good. It was clean, and the front staff are very nice and friendly. However, It is missing some of the finer details of other Japanese hotels, there is some small mold in the shower, the decore is very dated and old....More

Thank Mike E
Response from srhsj, フロント オフィス マネージャー at Hotel Sunroute Higashi ShinjukuResponded yesterday

Thank you for staying with us. We appreciate your review. We will continue to improve our service and cleanliness, thank you for point it out. We are looking forward to your next visit!

Reviewed 6 days ago via mobile

The room is very clean and spotless especially the bathroom. Though the size is small but it has everything it needs and it looks neat and even the room looks better than the one near Shinjuku station (newer). The reception is very helpful and just...More

Thank 661ellenb
Response from srhsj, フロント オフィス マネージャー at Hotel Sunroute Higashi ShinjukuResponded yesterday

Thank you for staying with us. We appreciate your favorable review. We are looking forward to your next visit.

Reviewed 1 week ago via mobile

We stayed in Hotel Sunroute Tokyo after touring Osaka. The room was quite small (like in Osaka) but we expected this in Tokyo, and that bottled water was not complementary. Aside from these trivial irritations, the room was clean and that the bathroom was well...More

Thank Dindo V
Response from srhsj, 支配人 at Hotel Sunroute Higashi ShinjukuResponded 1 week ago

Thank you for staying. I am happy that you enjoyed the Shinjuku area. Also, please use our hotel to come to Japan. I am looking forward to seeing you.

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Wheelchair access
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Details
Price range
US$84 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Romantic Hotel in Shinjuku
#12 Business Hotel in Shinjuku
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$84 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Romantic Hotel in Shinjuku
#12 Business Hotel in Shinjuku
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (398)
Room & Suite (343)
Dining (10)
Amenities (12)
Family and Play Areas (2)
Nearby
Shinjuku
Shinjuku is the commuting capital of Tokyo, and
contains the busiest train station in the world. To
the west, there's an office district with the Tokyo
Metropolitan Government Office at its center. To the
east, there’s a district with long-established
department stores, cinemas and theaters. Shinjuku
Gyoen is a park originally built as the garden for the
Imperial Household. It is quite famous as a venue for
...More
Questions & Answers
Ask a question
Lainie S
6 June 2018|
AnswerShow all 3 answers
Response from moleqj | Reviewed this property |
The hotel is right next to the Higashi-Shinjuku subway station. From there, you will need to go to the Tokyo Station to get the Shinkansen (bullet train) to Kyoto. The Tokyo subway system is super extensive and fast. You... More
0
Votes
661ellenb
24 May 2018|
AnswerShow all 3 answers
Response from Rob N | Reviewed this property |
We booked a Twin Standard on Agoda & the room had two single beds, a good room for two people. You could check with the hotel website or Agoda or Booking websites also. Good luck, Rob
1
Vote
iamstevenuk
8 May 2018|
AnswerShow all 4 answers
Response from Ceren H | Reviewed this property |
You can use the JR line to get to Shinjuku and then take another train (I forgot the name and colour) but it gets you literally next to the hotel, you’ll walk maybe 10 seconds.
0
Votes
Room Tips
"Be sure to get the included breakfast!"
Read review
"Book non-smoking, as prerequisite for a good stay in Japan"
Read review
"Twin room is more spacious to move around and brighter."
Read review
"We stayed at 3rd Fl., no fantastic view. Choose rooms in the middle of alley, our room at the very end..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing