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Sutton Place Hotel Ueno

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Sutton Place Hotel Ueno
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199 Reviews from our TripAdvisor Community

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Showing 109: English reviews
Level Contributor
5 reviews
3 hotel reviews
Reviewed 1 week ago via mobile

We stayed here for 4 nights in November. We are a family of 4 and booked a junior suite. The room comfortably slept 4 of is. The bathroom was modern and so much better than the usual small and non ventilated japanese hotel bathrooms. The location near Ueno JR station and also Ueno subway can't be beat. There are plenty... More 

Thank Tierney2015
Middlebury, Vermont
Level Contributor
132 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 13 October 2016

We needed to stay in Ueno, and chose Sutton Place Hotel. I can't imagine having a better experience anywhere else. The mattress was the best I have experienced in a hotel. As a result, I always experienced a good night's sleep and felt rested. The hotel is spotlessly clean, conveniently located close to Ueno Park and Uneo Train Station. It... More 

Thank Dickson77
Vancouver, Canada
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 14 September 2016

Stayed one night on a layover and had an overall pleasant experience. The hotel is located just 5 mins walk from Ueno station which makes it very accessible. The hotel is quite small and so are the rooms (this is not uncommon in central Tokyo). Clean modern room and bathroom with new fittings. A continental breakfast is offered but no... More 

Thank Karmicforce
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 June 2016

I stayed here for 2 nights and I choose this hotel is because of it's a good location. The hotel near JR Ueno station at Iriya Exit. Staffs are nice and I have comfortable from here.The wifi connection is good

3 Thank pamiiko Slur' L
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 June 2016 via mobile

The only reason I choose this hotel is because of its superb location and free breakfast. The service of the hotel is bad. The front desk would rather attend to locals and have us to wait for them to serve although we came earlier. The wifi connection is weak.

2 Thank Siewfunglee
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 April 2016 via mobile

i stayed here for 4 nights. the hotel near JR Ueno station at Iriya Exit. Staffs are nice i booked smoking room for the first 2 nights due to all non-smoking rooms were full booking but it was not smell (appreciate ^^), totally rooms are clean i left my baggages at the hotel when i went outside Tokyo for 2... More 

Thank Supatchaya I
Hong Kong, China
Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 28 March 2016

I have been to Tokyo many times, as travel with family. Its hard to find a spacious room that can accomodate 3 of us. Sutton Place in Ueno is definitely the one you can consider. 30 seconds can get you to the entrance of Ueno station, though you need to walk a couple of minutes to the gate of the... More 

Thank Gary Y
Singapore, Singapore
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 February 2016

Was recommended by my sister who stayed there before and so we stayed here for our honeymoon. Since we wanted something that affordable, good location and where we can easily connect to airport express and other parts of Japan (we were heading to Lake Kawaguchiko and Hakone for a few days). Service was ok, breakfast provided but better off buying... More 

Thank prince_hafish
Singapore, Singapore
Level Contributor
112 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 4 January 2016 via mobile

Reasonably priced petit hotel located just outside of Iriya exit of Ueno station. Good selection of free amenity goods. Also, serving complementary simple breakfast. Recommended. 上野駅に大変近く便利でした。無料の朝食もパンとジュースだけですが、ついていてお得です。この価格でこれだけの内容であれば、大変満足しました。

2 Thank ShonWata
Jakarta, Indonesia
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 December 2015 via mobile

This hotel is very close to ueno station, just walk 5 minutes from hotel. Alot of restaurant near this horel, the hotel also clean , but small room, the wifi work very fast . But receptionist (woman) in this hotel never smile, and little bit arogant , i dont like her attitiude.

1 Thank RiaHariati

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Staying in Ueno, Asakusa

Neighbourhood Profile
Ueno, Asakusa
Traces of the history and culture of the Edo (old Tokyo) era remain vividly in Ueno and Asakusa. Spacious Ueno Park is a great place to relax and visit a variety of different museums and galleries. At Ameyoko which starts in front of Ueno station, the grocery stores and clothing shops are crammed alongside fishmongers. It gets particularly busy at the end of the year, when many people go on shopping sprees. The town of Asakusa, developed around Sensoji temple, has many shops selling goods and clothing from old Japan, making it a great place for souvenir hunting. It's also known for various annual festivals, and the whole district gets involved with the huge Sanja Festival in May.
Explore this neighbourhood


  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Multilingual Staff
  • Laundry Service
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sophisticated designers style guest room offers you a comfortable accommodation with many fine amenities.This stylish atmosphere makes you feel like staying in your own private study.Complimentary breakfast 6:00-9:30.Wi-Fi internet access available. We deodorize your room with the ozone air purifier before check-in if advance request is given.We hope you enjoy until check-out time 12:00 noon.*We will count a child as an adult who is over 13 years old. ... more   less 

Additional Information about Sutton Place Hotel Ueno

Address: 7-8-23 Ueno, Taito 110-0005, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Taito > Ueno, Asakusa
Price Range: £68 - £98 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sutton Place Hotel Ueno 3*
Number of rooms: 50
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Also Known As:
Sutton Place Taito
Sutton Place Hotel Ueno Tokyo, Japan
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Questions & Answers

Here's what travellers have asked, with answers from Sutton Place Hotel Ueno staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We chose a Jr. Suite to insure a larger space for a longer stay. Although it fronted on the street, street noise was a minimum.”
 of 5 bubbles Dickson77, 12 Oct 2016 | Read review
“good location”
 of 5 bubbles pamiikoslurl, 20 Jun 2016 | Read review
“Room 6 of each floor can accomdate 3 to 4 persons”
 of 5 bubbles GaryY447, 28 Mar 2016 | Read review
“Choose suite for bigger space and less noise”
 of 5 bubbles Natano, 12 Nov 2015 | Read review
“Book earlier to get the best rate. Otherwise the fee will be skyrocketed.”
 of 5 bubbles DahnW, 13 Aug 2015 | Read review
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