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New Otani Inn Tokyo

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464 Reviews from our TripAdvisor Community

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Showing 112: English reviews
Fujisawa, Japan
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW via mobile

近くて遠い都心。 旧友との会が品川であり、振興著しい大崎に宿を取る。目黒川を背に意外と大変静かな立地。大崎の改札から徒歩3分のアクセスの良さがありがたい。忙しい品川に泊まるよりは、断然こちらだと思いました。 Osaki Station is at between Shinagawa and Gotanda.3 mins walking from Station Gate. the best place to stay for see around Meguro, Yebisu, Shibuya, Shinagawa. also close to New Tokyo Airport change the train just once on Shinagawa, though. The staff is friendly, calm, smart. You can stay clean room with a fumidifer. Perfect.

Thank ikasansai
Level Contributor
4 reviews
3 hotel reviews
Reviewed 1 week ago via mobile

I stayed in the hotel for two days while on a business trip. The best thing about it is that it's located right next to JR station. A bridge connects the plaza in front of the main hotel lobby to the train station. The room is equipped with everything one might need. Take a walk along the canal passing next... More 

Thank aba777777
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago via mobile

Been here with work for 2 nights. It's 25 min in a train from main Tokyo. Rooms are nice. Staff is great. Breakfast is owfully expensive but delicious!. Right out of the hotel there is a lovely square with many restaurants and supermarket you can get anything you need

Thank Nir M
Da Nang, Vietnam
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 October 2016 via mobile

Not as convenient to Tokyo Station as I had hoped . We had to catch another train 4 stations away with our luggage - ended up being in the business area rather than the shopping area which was a little disappointing . The room however was clean and comfortable and the staff friendly and polite .

1 Thank Lavarna11
Larkhall, United Kingdom
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 23 September 2016

We were on a holiday to celebrate our wedding anniversary, due to a mix up we were booked into the wrong hotel. This hotel is in the middle of a business area of Tokyo and although it is close to the train station unless you can read and speak Japanese well this is not the hotel for you. This is... More 

1 Thank Jayne_Strang
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 September 2016

The hotel is at Osaki station of the JR Yamanote line with good connection to Haneda airport. The rooms are comfortable. The bathroom is small, but well equipped. The hotel has a direct entrance to a mall with several shops, and restaurants. I can recommned Kirin City Osaki pub and restaurant by the river for a meal or a drink.... More 

1 Thank Maria D
London, United Kingdom
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 31 August 2016

Unfortunately I was only here one night, but would definitely return. The location is fantastic, rooms small but big enough with great shower products. Staff are very friendly and helpful, booking me a table at a fab restaurant in Ginza.

Thank Nadica S
Seattle, Washington
Level Contributor
42 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 11 August 2016

The hotel is located across the street from JR Osaki station. There are lots of restaurants and convenience stores within a minute or two walk from the hotel entrance, so there is no need to use the hotel's restaurant. We stayed on one of the smoking floors although we are not smokers. The room was clean and stocked the mini... More 

1 Thank Fortwood
Level Contributor
61 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 8 August 2016

Let me start with the minus: they said that no non smoking room was available, so there it was. The room smelled like stale cigarette, and no matter how many amounts of water perfume you sprayed, it never went away. on the plus side, although the interiors were old looking, i see that the carpet is at least new and... More 

1 Thank b4ikinkun

Travellers are raving about these Shinagawa hotels

Irvine, California
Level Contributor
52 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 22 July 2016

This hotel is almost connected to Osaki Station, which is on the Yamanote line and only one stop from Shinagawa (more about that later). It is only a two or three minute walk from the station gate to the hotel front. The majority of the walk is in the station so it is covered. In addition since my last stay... More 

1 Thank irvinejohn

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Staying in Shinagawa / Gotanda

Neighbourhood Profile
Shinagawa / Gotanda
In Shinagawa, an office district shares space with luxury residential buildings and the scene is constantly changing with rapid development. Ikedayama park and Togoshi park are great places to see beautiful traditional Japanese gardens with ponds, as well as enjoy the changing seasons. Shinagawa was a post and a port town during the Edo era and the lavish old Shinto shrines and Buddhist temples at Shinagawa and Ebara are very popular. It's a great place to get in touch with the old Edo atmosphere on a pleasure boat cruising along the canal. The neighboring area around Gotanda station is a study in modern contrasts filled with unique restaurants and a lively nightlife.
Explore this neighbourhood


  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service

Additional Information about New Otani Inn Tokyo

Address: 1-6-2 Osaki, Shinagawa 141-0032, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinagawa > Shinagawa / Gotanda
Price Range: £77 - £195 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — New Otani Inn Tokyo 3*
Number of rooms: 412
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Also Known As:
New Otani Inn Tokyo Hotel Shinagawa
New Otani Hotel Tokyo
New Otani Shinagawa
New Otani Inn Tokyo Shinagawa
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Questions & Answers

Here's what travellers have asked, with answers from New Otani Inn Tokyo staff and other travellers.
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Questions? Get answers from New Otani Inn Tokyo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“our view was to the river area, not bad I suppose”
 of 5 bubbles b4ikinkun, 8 Aug 2016 | Read review
“Rooms that face the canal are better.”
 of 5 bubbles going_there_now, 7 Oct 2015 | Read review
“Higher floor better view.”
 of 5 bubbles MGirls, 21 Sep 2015 | Read review
“Ask for room at back, overlooking river”
 of 5 bubbles Syrup1971, 21 Mar 2015 | Read review
“Garden view rooms are very nice.”
 of 5 bubbles DMC90, 28 Oct 2014 | Read review
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